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  4. what's your ISP plan max speeds up and down (according to their marketing)?
  5. I have no reasonable options for Internet other than satellite. What is a reasonable download speed to expect? Using it appears I'm getting an average of 19 Mbps download and 3 Mbps upload. Is that reasonable or should I seek tech support help?
  6. Last week
  7. I am streaming online media using a Nexxt Nebula 300 (300 mbps) router. Normal speed tests on my phone and laptop in proximity (30 ft+/- from the router) to the GBox Q2 read 20 Mbps/5 Mbps +/-. However the same test done online through the Matricom GBox Q2 reads only 3 Mbps/1Mbps +/-. I tend to think that the wireless chip in the GBox Q2 is not as sensitive as the chips in the phone or computer, but would like some plain language tech advise. Matricom tech support has been evasive in answering my questions, so I am looking for some knowledgeable independant analysis. Thanks
  8. Hi I am based in the UK with BT as my internet provider. Supposed to get 17Mbps (yes I know that is wishful thinking) but we are getting between 0 and 2Mbps 80% of the time with odd flutterings of 6 to 7 Mbps.
  9. Hi

    Where do we post videos
  10. Here is an updated chat response to my inquiries. I hope I am not crossing any boundaries, as I am still new to forum etiquette. Wish me luck, as it really pi***s me off when they send someone even less qualified than me to troubleshoot my network, and then try to make me out to be the a**h***e, just because the chat rep insisted on sending one out. I am going to try to get an audio of the tech rep and supervisor when they come out. The only problem is, this is Virginia, and I have to inform them that they are being recorded, and then hope there isn't some loophole letting them out of honoring the appointment. Please message or email me if anyone else has been having similar issues, as I will need to gather other data from other sources besides myself in order to include "unbiased" data in my report. Oh... and just for your enjoyment I made this screenshot along with a text file of the chat: Comcast_Chat_6-22-2017.txt
  11. I would like to suggest Web Hosting company for hosting your website with various features- visit
  12. What would be an acceptable limit? 1 test every X minutes? X MB downloaded every Y minutes?
  13. Earlier
  14. not with VPN but I do have times where my connection speed Id say goes in the toilet but actually it goes much worse. Plus the fact they brag about how the Blast Pro is now 250 Mbps Down but when using wireless I am lucky to get 100 Mbps and I have a 300/300 Mbps wireless connection using 5 Ghz I will keep more tabs on my speed and see if they are doing anything funny. I do run a Pro Weather station that uploads its data to 3 sites every 5 minutes and one is set to upload every 5 seconds Sorry I am not more help.
  15. Due to my efforts to gather data for proof of my claims against throttling my and other consumers speeds, now Comcast decided to block my VPN connections. I use it for nothing illegal, I use it for protecting other highly-sensitive data and sites that I am a member of, so now my very safety may be threatened. I need help from the community to get action before something bad happens, as I live in a very volatile area, filled with political enemies. Please help and forward this link to anyone you know expressing similar concerns: Comcast_Confirmation-Device_SettingsVPN.pdf
  16. The big news out of AMD was the launch of Zen, the new high-performance core that is designed to underpin the product roadmap for the next few generations of products. To much fanfare, AMD launched consumer level parts based on Zen, called Ryzen, earlier this year. There was a lot of discussion in the consumer space about these parts and the competitiveness, and despite the column inches dedicated to it, Ryzen wasn’t designed to be the big story this year. That was left to their server generation of products, which are designed to take a sizeable market share and reinvigorate AMD’s bottom line on the finance sheet. A few weeks ago AMD announced the naming of the new line of enterprise-class processors, called EPYC, and today marks the official launch with configurations up to 32 cores and 64 threads per processor. We also got an insight into several features of the design, including the AMD Infinity Fabric.' What’s in a Processor? Today’s announcement of the AMD EPYC product line sees the launch of the top four CPUs, focused primarily at dual socket systems. The full EPYC stack will contain twelve processors, with three for single socket environments, with the rest of the stack being made available at the end of July. It is worth taking a few minutes to look at how these processors look under the hood. On the package are four silicon dies, each one containing the same 8-core silicon we saw in the AMD Ryzen processors. Each silicon die has two core complexes, each of four cores, and supports two memory channels, giving a total maximum of 32 cores and 8 memory channels on an EPYC processor. The dies are connected by AMD’s newest interconnect, the Infinity Fabric, which plays a key role not only in die-to-die communication but also processor-to-processor communication and within AMD’s new Vega graphics. AMD designed the Infinity Fabric to be modular and scalable in order to support large GPUs and CPUs in the roadmap going forward, and states that within a single package the fabric is overprovisioned to minimize any issues with non-NUMA aware software (more on this later). With a total of 8 memory channels, and support for 2 DIMMs per channel, AMD is quoting a 2TB per socket maximum memory support, scaling up to 4TB per system in a dual processor system. Each CPU will support 128 PCIe 3.0 lanes, suitable for six GPUs with full bandwidth support (plus IO) or up to 32 NVMe drives for storage. All the PCIe lanes can be used for IO devices, such as SATA drives or network ports, or as Infinity Fabric connections to other devices. There are also 4 IO hubs per processor for additional storage support. In a dual socket arrangement, each CPU uses 64 PCIe lanes in Infinity Fabric mode to communicate with each other. This means there is still a total of 128 PCIe lanes to be used inside the system, but the total memory support has doubled. Going BIG and Attacking The Market: All The Cores, Please AMD is launching a total of nine parts aimed at dual socket use, and three parts for single socket servers. This is consummate with AMD’s strategy of stating that 90-95% of all servers in use today are either single or dual socket, and there will not be quad-socket options on AMD. The goal here is that some of the single socket processor options from AMD could easily replace dual-socket servers for a lower TCO and simplifying the environment by offering more memory and more IO than what is currently on the market. The new processors from AMD are called the EPYC 7000 series, with names such as EPYC 7301 and EPYC 7551P. The naming of the CPUs is as follows: EPYC 7551P EPYC = Brand 7 = 7000 Series 30/55 = Dual Digit Number indicative of stack positioning / performance (non-linear) 1 = Generation P = Single Socket, not present in Dual Socket So in the future we will see EPYC 7302 processors, or if AMD scales out the design there may be EPYC 5000 processors with fewer silicon dies inside, or EPYC 3000 with a single die but for the EPYC platform socket (obviously, those last two are speculation). But starting with the 2P processors: AMD EPYC Processors (2P) Cores Threads Frequency (GHz) L3 DRAM PCIe TDP Price Base All Max EPYC 7601 32 / 64 2.2 2.7 3.2 64 MB 8-Ch DDR4 2666 MT/s 8 x16 128 PCIe 180W >$4000 EPYC 7551 32 / 64 2.0 2.6 3.0 180W >$3200 EPYC 7501 32 / 64 2.0 ? 3.0 155W 170W ? EPYC 7451 24 / 48 2.3 ? 3.2 180W >$2400 EPYC 7401 24 / 48 2.0 2.8 3.0 155W 170W >$1700 EPYC 7351 16 / 32 2.4 ? 2.9 155W 170W >$1100 EPYC 7301 16 / 32 2.2 ? 2.7 155W 170W >$800 EPYC 7281 16 / 32 2.1 ? 2.7 155W 170W >$600 EPYC 7251 8 / 16 2.1 ? 2.9 120W >$400 All CPUs will have 128 PCIe 3.0 lanes, have access to all 64MB of L3 cache, and support DDR4-2666. AMD continually makes clear that all processors will support all the features involved, and the only differentiation point will be on cores, frequencies, and power. Sitting on top of the stack is the EPYC 7601, sporting 32 cores with 64 threads, a base frequency of 2.2 GHz, an all-core boost of 2.7 GHz and a boost frequency of 3.2 GHz. Depending on the distribution of software across the cores, the chip should be at the boost frequency when fewer than 12 cores are in use, although other factors such as localized temperature in the core may affect this. The next two CPUs look the same, but are slightly different. They both have a base frequency of 2.0 GHz, and a peak frequency of 3.0 GHz. Again, the peak frequency should be active when fewer than 12 cores are active. The differences come in the power: the EPYC 7551 is an 180W part, but the EPYC 7501 is listed as 155W/170W. We were told at the AMD Tech Day for EPYC that this 155W/170W listing is due to the fact that this CPU can support DDR4-2400 memory at 155W or DDR4-2666W memory at 170W. So then we have the EPYC 7551 at DDR4-2666 with a 180W TDP, and the EPYC 7501 at DDR4-2666 with a 170W TDP: we’re trying to extract from AMD if there is another difference for this, given that the EPYC 7501 is priced lower and has a lower TDP, but are waiting to hear a response back. On the 24 core parts, the EPYC 7451 and the EPYC 7401, we have a similar set of differences: the 2.3 GHz part has a base frequency of 2.3 GHz, a maximum boost frequency of 3.2 GHz, and supports 180W, while the 2.0 GHz part has a turbo of 3.0 GHz but has the separate 155W/170W modes again. The EPYC 7401 has an all-core turbo of 2.8 GHz due to having fewer cores, but the threshold for this when in 155W mode is at eight cores. For the 24 core parts, AMD has disabled one core per core complex, leaving 3 per complex (so 6 per die, leading to 24 per chip). The sixteen-core processors disable two cores per CCX, leading to four per die, but still with the full complement of cache and memory channels. These all have reduced frequencies over the bigger chips, and all come in 155W/170W flavors. These processors will not be out on day one, but we are told to expect OEMs offering systems with these chips in late July. The final processor is somewhat of an odd-ball. The EPYC 7251 is an eight-core processor, running at a 2.1 GHz base frequency and a 2.9 GHz base frequency, but at 120W. By comparison, Ryzen 7 1700 is an eight-core processor at 3.0/3.7 GHz frequencies but only at 65W, so what is going on here? As mentioned above, all these EPYC 7000-series are based on quad-die designs, so this processor still has the full 700+mm2 of silicon, access to all 64MB of L3 cache, access to 8 memory channels up to 2TB of memory, and a full set of PCIe lanes. The chip only has one core active per CCX, meaning that core-to-core latency will be higher than normal, but AMD’s strategy here is one about having a ‘memory optimized’ part. Their justification is that some workloads are not compute bound but DRAM bound. Here is the cheapest CPU in the stack, available for under $400 (or two for under $800), but for software that pays for licenses per core but is memory size bound to require 2TB/4TB, or are GPU bound, then this is the processor to get. The final three processors are for single socket systems: AMD EPYC Processors (1P) Cores Threads Frequency (GHz) L3 DRAM PCIe TDP Price Base All Max EPYC 7551P 32 / 64 2.0 2.6 3.0 64 MB 8-Ch DDR4 2666 MT/s 8 x16 128 PCIe 180W >$2000 EPYC 7401P 24 / 48 2.0 2.8 3.0 155W 170W >$1000 EPYC 7351P 16 / 32 2.4 ? 2.9 155W 170W >$700 These SKUs mirror the specifications of the 2P counterparts, but have a P in the name. A Side Note on Performance Claims In our presentations about the launch, AMD wanted to make two things clear: these parts are designed to offer a lot better raw performance (as defined by SPECint) at every price point, and that these parts aren’t designed to compete with the current E5 v4 processors on the market, but with Skylake-SP. The slide that was presented showed this: AMD is claiming up to +70% performance for a dual socket system, especially in the ~$800 CPU market which they predict will be the biggest element for sales. Along with this, AMD claimed that for some parts of the market, only one AMD processor will be needed to replace two Intel processors: In this case, an EPYC 7281 in single socket mode is listed as having +63% performance (in SPECint) over a dual socket E5-2609v4 system. I must stress, these are AMD numbers, and vendor numbers should always be taken with a degree of salt due to the risk of cherry picking. Furthermore, as AMD notes in their endnotes, the Intel numbers have been modified. "Scores for these E5 processors extrapolated from test results published at, applying a conversion multiplier to each published score." So we’re waiting to get the chips ourselves to do our own comparison testing. Source
  17. Suppose you needed to transfer 1TB of data (perhaps your home movie collection) from San Francisco to London. What would be the fastest route? Put the disk on British Airways flight 286 at SFO, or transfer it across the Internet using a 100 Mbps connection? Surprisingly, the answer is the former not the latter. If you had a perfect 100 Mbps Internet connection and could fill it completely with data the transfer would take 22 hours 13 minutes. British Airways make the flight in under 10 hours. But even with a 100 Mbps Internet connection you're unlikely to get 100 Mbps of transfer speed between San Francisco and London. The details of the TCP protocol used on the Internet and the speed of light collude to make the effective transfer speed much lower. To really understand the speed of an Internet connection, be it transferring 1TB of data or downloading a web page, there are two values that you need to know: the bandwidth and the latency. The bandwidth is how much data can be sent on the connection in a unit of time. In the example above the Internet connection has a bandwidth of 100 Mbps, the Boeing 747 has a bandwidth of 222 Mbps (the 1TB carried divided by the flight time). The latency is the 'flight time' of data across the connection. For a connection between London and San Francisco across the Internet the latency will be something like 150ms. That figure is governed and limited by the speed of light. For the 747 the latency is the literal flying time of 10 hours. One thing British Airways ensures while flying the 1TB of data is reliability. The data is very, very unlikely to not arrive in London. The Internet does not provide the same guarantee. As data is transferred across the Internet it gets delayed, lost, corrupted and misordered. So, the Internet's core protocol TCP provides mechanisms to ensure the reliable delivery of data despite the lossy network the data is passing through. It's these mechanisms that slow the transfer of data down and where the speed of light comes into play. (If airlines experienced aircraft loss at the rate the Internet sees packet loss there'd be 28 crashes per day in the US alone). To ensure reliability, TCP breaks data to be sent up into chunks (which are further broken down into packets) and sends chunks of data and then waits for an acknowledgement that the chunk was successfully received. It's while waiting for the acknowledgement that the speed of light comes into play. Imagine that a 65kB chunk of data has been sent across a link with a latency of 150ms. The 65kB take 150ms to reach their destination and the receiving machine sends an acknowledgement that takes a further 150ms to arrive. So 0.3s is taken up making sure that 65KB have arrived successfully; that number is called the Round Trip Time. Those acknowledgement delays significantly hamper connections across long distances (and also from mobile phones). The amount of data that TCP can send in a single chunk is controlled by the Receive Window of the receiver machine. For web surfers that means that the receiving machine controls how much can be sent without acknowledgement. And the combination of Receive Window and Round Trip Time limit the speed at which downloads can occur no matter what the bandwidth is. The maximum throughput of TCP is Receive Window divided by Round Trip Time. For example, on my machine the Receive Window is set at 524,288 bytes meaning that on a slow link from London to San Francisco the fastest download I can get is 524,288 bytes / 0.3s or 14 Mbps. Much less than the 100 Mbps I was hoping to get. So, my 1TB download would actually take more than 6 days! The speed of light really is a limiting factor in downloading. How do you fight the speed of light? Since you can't control the Receive Window the only thing you can do is move your web site closer to the people surfing it. And, of course, that's not practical for most web sites since you'd have to have copies of the web site all over the world. CloudFlare fights the speed of light for you by having data centers around the world. If your site is on CloudFlare then surfers will connect to the data center that's nearest to them. More @ Source by John Graham-Cumming
  18. Your Xfinity results show huge download speed variation, as does the TestMy results. Naturally the OOKLA test shows the ISP to be fine. It's their tool, and designed to not show problems. If you want to read about why the OOKLA Flash based tests don't give you reality, go to the Extras menu at the top of the page and select Speed Test Legitimacy. Read all the tabs. You should be persistent but polite, but keep calling them.
  19. The TIP summary on top is the most recent test result. The bottom graph is all your test results from multiple tests.
  20. I have been experiencing similar problems with Xfinity for quite a long time. I pay for 100mbps but I have never receive that speed. Take a look at my results using Comcast own speedtest, something is off with those numbers. The last tech who visited scolded me for using their site to test and I was told I had to download Ookla and use it instead. Ookla somehow magically produced near perfect speeds everytime. During the same visit the tech said that my troubles were due to a bad wire inside. After his visit my speeds became even more erratic and unreliable. However they have no problem charging me for services that they can not supply. Speedtest imagines 1,2 - Comcast 3 - Ookla 4 -
  21. what is the top graph graphing in this speed test?
  22. I'm with Optus Broad Band I have down loads from 3 MBPS Uploads 2 MBPS. It was down for 12hours last night which prompted me to look for help that led me to this site
  23. I'd recommend moving your problem from the New Members forum to the Help or General Discussion forum.
  24. Umm... yeah. $70.00US
  25. I know this response all to well - I have had similar from NBN Co and TPG. The reason they only take net is they prioritise the traffic to them to inflate the numbers and make NBN and the RSP look better... I call it Fraud! They should accept test results from any valid test provider.
  26. Perth, Western Australia here. G'day All
  27. Here is another screenshot that may help. Ping and then traceroute.
  28. Laptop 1000/100 ethernet to DualBand 2.4/ 5Ghz capable router. Cable to node to fiber optic. I have tested both linear and multithread.
  29. @Data_Addict are you testing with a wifi or cable connection? your test data is definitely all over the place
  30. Comcast, as per the Comcast/Xfinity Terms of Service, does not guarantee IN ANY WAY, to provide me with a minimum connection speed to any service I use at any time of any day, regardless of what speed I am paying for.... unless that service is located DIRECTLY on THE COMCAST/XFINITY network and my signal does not have to leave their network at any time. This includes Netflix, Amazon Prime Video, The Playstation Network, The Xbox Live Network, Hulu, Youtube Red, or ANY other premium service I am paying for. As per my visit today from Comcast: A maximum speed of only 12Mbps is acceptable from their end although I am paying to get "up to" 100Mbps at any time of day or night... because they claim their test, and one other flash-based testing site are the only tests that I am allowed to dictate reliability of what I, a customer, "End User", is getting. Period. I, a 41 year old male who uses not only Multithreading, but 5 other bandwidth testing sites, actually got scolded for having a technician come out to my house in an attempt to remedy the "issue" of me not getting anywhere near my advertised speeds at anytime day or night... except on either Xfinity's or Ookla's "Flash-Based" tests. Yep. No joke. I remembered today what it felt like being the nerdy kid who stood up to the school bully with my big words and made him cry. After the Comcast super left.. this is what my first test of the day was. Just saying, and I do not claim to be an expert on anything although I have been playing around with this stuff since I talked my dad into buying us our first brand new Pentium 233mhz with a whopping 56mb of RAM. Mechwarrior was the @$&* bro!
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