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  1. Like
    CA3LE got a reaction from mudmanc4 in Test PING   
    Keep in mind, you must be registered and signed in.  This will most likely be open for all users in the next version.
  2. Thanks
    CA3LE got a reaction from Ecca in Why Do My Results Differ From Speedtest.net / Ookla Speed Tests?   
    The most common question that people ask us is why their results here differ from speedtest.net. I want to explain something that may help you understand why this is.

    According to the Ookla Wiki the following is true about your tests taken at speedtest.net...
    The fastest 10% and slowest 30% of your results are DISCARDED The remaining data is averaged together to determine the final result Throwing away the fastest 10% and slowest 30% of the results in my opinion does not make for an accurate test. Isn't THAT the data that you're here to see?

    Also note this isn't only true for speedtest.net. Ookla is huge, most of the speed tests online run their software.

    Source: http://wiki.ookla.com/

    Multithreading makes your connection look better
    Ookla speed tests are also multithreaded. Meaning that they open more than one connection to the host and combine the speeds. This often can mask congestion issues. For instance, imagine that you have a pipe along your route that's limiting you to 10 Mbps. If you open more than one connection through that pipe you'll be able to achieve a faster speed... but testing that way will not clue you in that there is actually a problem along the route. Remember, you shouldn't have to multithread your connection to pull your full speed.  
    Multithreaded speed tests, like the majority out there, are designed to benefit the Internet provider not the consumer.  They often display your maximum throughput not your throughput over the course of an entire upload or download.  Omitting the worst portion of your test resulting in inflated scores that may make you feel warm and fuzzy but aren't going to help you see and resolve connection issues.
    Multithreading can show that you're able to max out your connection by combining the speed of concurrent connections but a great connection can max out without having to multithread.

    So, if you have to multithread your connection to get your full speed, you should be asking why that is.  With TestMy.net it's instantly apparent if there is a congested route. Your speed here reflects the actual loading time of data within your browser... not the combined efforts of multiple threads being altered (dropping the top 10% and bottom 30% of the results) and added together, all through a plugin that isn't suited for the task.
    :: EDIT ::
    If you'd like to multithread with TMN, I offer that as well.  Try the multithread speed test.  TMN's multithread test gives you the option to select from an array of servers.  Allowing you to test across multiple routes, to more than one server at a time.  TestMy.net is the only Internet speed test with this ability.

    So THAT'S why your results differ.   --  TestMy.net is a harder test to ace and a lot less forgiving than other speed tests.  But isn't that what a benchmark should be?

    :: EDIT ::
    Another thing to consider is if you're running windows, particularly if it's older than Windows 7 you may need to tune your TCP stack to see your full speeds. Windows doesn't always come out of the box optimized for fast connections. Flash based speed tests fail to detect this problem.

    To make this change for free I recommend TCP Optimizer. This makes changing those settings very easy and nearly fool proof. Just open it, slide the bar over to your speed that you're supposed to have, check "modify all adapters" ...apply the settings and reboot. You should have faster speeds after your re-test if that was the problem.

    Here's an outside source talking about exactly this issue, I'll hunt down more examples. >> Download Speed Test - Something fishy?

    A few related topics ::
    Accuracy.. Slow upload, drastically different from other speed tests Resuts Vs. Actual Download speeds? TestMy.net shows different results than other speed tests TestMy v Ookla Difference Between Speed Test Sites? Satellite Service Testing Locking at around 14Mbps Questioning speedtest.net resolved with TestMy.net  
    Outside Sources ::
    Internet providers caught inflating speed test results [myce.com] Use Testmy.net or else!! NO MORE speedtest.net posts will be allowed!!! by the Admin on [xplornetsucks.com] Accurate Speeds Or Speed Test Error? on [wildblueworld.com]
  3. Thanks
    CA3LE reacted to oneup008 in No longer detecting my provider?   
    Testmy.net is not detecting IPv6 address correctly. Disabling IPv6 fixes this issue. 
    If your using the MaxMind DB there are different databases for IPv4 and IPv6 depending on how you have them stored on your end. 
  4. Like
    CA3LE reacted to holdenweb in Make speed test results available as data downloads   
    That figures. Thank for the information.  S
  5. Thanks
    CA3LE reacted to Sean in Make speed test results available as data downloads   
    On the Results page, there's an 'Export' button just below the graph.  This will export your results history as a CSV file:

    The resulting CSV can open up as a spreadsheet such as with Excel:

  6. Like
    CA3LE reacted to TexasmadeJ in Post your speed and how much you pay monthly   
    Spectrum 100 Mbps↓, 10 Mbps↑ $40.00 per month/ No Data Cap
    :::.. Internet Speed Test Result Details ..:::
    Download Connection Speed:: 112269 kbps or 112.3 Mbps 
    Download Speed Test Size:: 89 MB or 91136 kB or 93323264 bytes
    Download Binary File Transfer Speed:: 14034 kB/s or 14 MB/s
    Upload Connection Speed:: 9035 kbps or 9 Mbps 
    Upload Speed Test Size:: 6.2 MB or 6304 kB or 6455296 bytes
    Upload Binary File Transfer Speed:: 1129 kB/s or 1.1 MB/s
    Timed:: Download: 6.65 seconds | Upload: 5.716 seconds
    Tested At:: http://TestMy.net
    Test Time:: 2017-07-26 15:12:34 Local Time
    Client Location:: 
    Target:: Dallas, TX http://dallas.testmy.net
    Validation:: http://testmy.net/db/z9h7cr4ns.Cu2VIK5x3
    TiP Measurement Summary (Download):: Min 100.76 Mbps | Middle Avg 113.39 Mbps | Max 127.1 Mbps | 21% Variance
    TiP Data Points:: 107.72 Mbps, 114.52 Mbps, 121.57 Mbps, 127.1 Mbps, 115.11 Mbps, 105.19 Mbps, 111.11 Mbps, 112.6 Mbps, 120.92 Mbps, 114.72 Mbps, 106.86 Mbps, 117.53 Mbps, 103.24 Mbps, 106.86 Mbps, 114.72 Mbps, 112.03 Mbps, 116.71 Mbps, 106.86 Mbps, 100.76 Mbps
    Client Stats:: http://testmy.net/quickstats/TexasmadeJ http://testmy.net/compID/22483708363669
    User Agent:: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.125 Safari/537.36 [!]
  7. Like
    CA3LE reacted to Data_Addict in How to successfully get your money back for fraudulent speeds.   
    I am posting this as an example to show how to successfully get a credit for speeds you are not getting.  Depending on the ISP, the results could vary, however, the trick is to let them KNOW that you are not stupid, nor will you tolerate their fraudulent practices.  Here is a copy of my last chat with Comcast/Xfinity Customer Service.  I do apologize for not having the first half of the conversation, as I was disconnected on their end before I could print it.  I only ask that you use this as a reference, and not as a script, for they tend to catch on quickly:
        chat id: b75e3f6a-95a8-4c48-bac7-cfd290d497f6
        Problem: I got disconnected. PLease read notes and then apply my credit.
        Harvey > Hello JOHN_, Thank you for contacting Comcast Live Chat Support. My name is Harvey. Please give me one moment to review your information.
        JOHN_ > My Issue: I got disconnected. PLease read notes and then apply my credit.
        Harvey > Hi, John!
        Harvey > I hope you are having a wonderful evening.
        Harvey > How much was the credit?
        JOHN_ > Two weeks at his or less speeds: http://speedtest.xfinity.com/results/J592QAT4WMFBXA3
        Harvey > Sorry we are unable to access links that is non-Comcast.
        JOHN_ > I get 50% or less speeds, I pay only 50% or less for my bill.
        JOHN_ > That IS Comcast
        Harvey > Please allow me to look into your account
        Harvey > For security reasons, may I have your full name?
        JOHN_ > It is the Xfinity Speed test, only I ddid not log in to take the test to eliminate prioritizing the results.
        JOHN_ > John ________
        Harvey > Thanks,
        Harvey > Since you are already logged in to your account, we can now skip the verification process.
        Harvey > Please give me a few minutes to check.
        JOHN_ > I have already been through the tech departments attempt to fix the issue, as you can see.. they were once again unsuccsessful. I will call the tech myself tomorrow so he can also verify that this issue is not the router/lines, ect.
        Harvey > So you expect a credit for half of your current package price, correct?
        JOHN_ > Yes. I do not pay for service I do not recieve, especially when that issue is recurring within 24-48 hours after "repair".
        Harvey > I'll do my best to be help you out here.
        Harvey > Kindly give me a couple of minutes.
        JOHN_ > This continues from m0onth to month, so I will gather the test results accordingly and keep getting discounted for every month Comcast does not live up to their end of our agreement.
        JOHN_ > Whether you do or not, is going to reflect in the survey. The issue will still be made public as long as it continues.
        Harvey > That is Comcast. How about me assisting you? Would it also reflect?
        JOHN_ > Comcast had their chance to do right by me, and they continuously fail. As long as that occurs, I will not pay for service I do not receive, period.
        JOHN_ > The survey will only reflect your service to me.
        Harvey > Well, please allow me to give you a positive customer service experience.
        JOHN_ > I will not take my frustration out on you, however, I do expect the credit.
        Harvey > I am now doing my best to fulfill you request.
        Harvey > I am now coordinating with our Support Group.
        Harvey > I understand, please give me more minutes.
        JOHN_ > Certainly, just do not disconnect.
        Harvey > Of course, I won't do that.
        JOHN_ > And I have made arragements already to have a Comcast Tech supervisor to come out and test the lines/router ect.
        JOHN_ > So that will not be necessary on your end.
        JOHN_ > I made that arrangement alst time I had this issue.
        JOHN_ > last* not aist* , I apologize for my typographical errors.
        Harvey > Oh, not that's fine.
        Harvey > *oh, that's fine.
        Harvey > Sorry my keyboard is acting up.
        JOHN_ > Mine is just old. I keep it around because I like the clickety sound it makes.
        Harvey > (smiles)
        Harvey > Your current monthly rate is $49.99 + $10.00 for modem rent = $59.99.
        Harvey > I am glad to inform you that I was able to get you the credit for $30.00.
        Harvey > I already applied it myself and it will reflect on your online account within 24-48 hours.
        JOHN_ > Thank you very much. I do appreciate you and all your fellow chat reps for trying to fix the issue, it is too bad that I know it isn't actually the equipment doing this.
        Harvey > You are most welcome. I just did my part John.
        Harvey > Glad to have you on chat this evening.
        Harvey > Also,
        Harvey > I see you have an email address on file of [email protected] Is this still a good email to use if we have important messages concerning your Comcast account like appointment confirmation or changes to your account?
        JOHN_ > And for that, I am grateful. I know you all do not get to hear that enough, so here is me saying it. You are appreciated.
        Harvey > Thank you for the kind words.
        JOHN_ > Oh yes. I keep that email address current. I use it for research as well.
        Harvey > Yeah not everyday that we'd hear appreciation, but I'm glad I was able to this evening.
        Harvey > Thank you John.
        Harvey > Was I able to answer your inquiries and met your expectations for today?
        JOHN_ > Yes, and anytime. Also, let me just say before I go that I know how hard your job is, as my wife did that for years, and she also appreciates you.
        Harvey > Thank you so much!
        JOHN_ > Have a wonderful day/night/week. I hope that I am the hardest situation you have to deal with this week.
        Harvey > Is there anything else that I can help you with?
        Harvey > You take care my friend.
        Harvey > Have a safe night.
        JOHN_ > No, you've been great. Now get me to that survey so I can give you your great review!
  8. Like
    CA3LE reacted to mudmanc4 in TMN Test Fails To Start   
    maybe, but you rock more ....aaaand ya know it
  9. Like
    CA3LE reacted to pcklutz in TMN Test Fails To Start   
    All is well now. Thanks to you all.
  10. Like
    CA3LE reacted to mudmanc4 in TMN Test Fails To Start   
    You @CA3LE are one of few that acknowledge user input as valuable. That is why I love you man, really it is. Thanks for everything you do!
  11. Like
    CA3LE reacted to mudmanc4 in TMN Test Fails To Start   
    I have not reproduced the error either at this point!
    Thanks @CA3LE & @pcklutz +1
  12. Like
    CA3LE got a reaction from mudmanc4 in TMN Test Fails To Start   
    By the way, I haven't been able to duplicate the issue since the update.  Please let me know how it looks on your end now.
  13. Like
    CA3LE got a reaction from mudmanc4 in TMN Test Fails To Start   
    Good catch guys, I had noticed it a while back but thought it was a local issue.  The clue that it only does this in firefox helped.
    I was able to quickly duplicate the issue and trace back to a fairly recent change, seems that must have been the reason I did it the way it was done originally.  Corrections have been made to the source and propagated to all servers.
    Thank you for reporting this, please continue to keep me on my toes.  Your input makes TestMy.net.
  14. Like
    CA3LE reacted to pcklutz in TMN Test Fails To Start   
    TMN one-shot, combined test fails to start.  Have experienced this today on two computers (Dell Inspiron, i5 CPU, Win 8.1 and Gateway SX2801, 3 GHz Pentium, Win 7).  In about 15 minutes, the attached screenshot is all that happened. Is the problem mine or yours? Note the very small, periodic transmissions of ~0.01% network utilization on the Task Manager display. My ISP speedtest says connection is 82 Mbps down and 19 Mbps up and CNET speedtest shows 52 Mbps down so I do have a network connection

  15. Like
    CA3LE reacted to pcklutz in TMN Test Fails To Start   
    Here is another screenshot of a successful single-shot, combined test. The first transmission in the Task Manager display occurred when I initiated the test. Minutes later, the second transmission occurred when the test was finally run. What caused the long delay?

  16. Like
    CA3LE reacted to mudmanc4 in TMN Test Fails To Start   
    @pcklutz Many times when something such as this occurs, it's a local issue. Such as a browser extension or add-on.
    Might want to try and use a different browser to have a look.
    Is that XP or 2k your using?
  17. Like
    CA3LE reacted to mudmanc4 in TMN Test Fails To Start   
    Actually @pcklutz you may have found something here.
    @CA3LE , when initiating combined test, the test fails to start, I had to target (reset size) to get the combined test to run. *firefox linux* chromium = the test begins automatically.
    I'm still not ruling out firefox extension, I have uBlock Origin installed, but deactivated for testmy.net and all it's servers.
    No other extensions on this browser.
    Installed uBlock in chromium, no issues.
    Firing up a VM of windows 10 w/ firefox atm ..........
    Fresh install firefox windows 10 [test does not initiate without clicking (reset size)]  -- though after you have read this I would dare bet you already know what it is.
    Test runs fine internet explorer as well as edge {btw second time touching 'edge'}
  18. Like
    CA3LE reacted to mudmanc4 in Testmy.net member EBrown is interviewed by the BBC   
    Our very own @nanobot or EBrown has been interviewed by the BBC on Net Neutrality, here is what he had to say.
    Very nicely worded Elliot
    The full story can be found here
    To get more information as to the issues regarding net neutrality, visit or even join the EFF (Electronic Frontier Foundation)
  19. Like
    CA3LE reacted to Sean in Multithreaded test seems to be using some dead hosts   
    No problem - Multithreaded test with UK server now working fine here...

    This now brings up the expected ~3.9Mbps for my DSL connection.

  20. Like
    CA3LE reacted to Sean in Multithreaded test seems to be using some dead hosts   
    I just want to check if anyone had a chance to look at this issue over the past month.
    From a quick check, the UK server with the multithread test is still picking unresolvable hosts in each test:

    The Frankfurt (Germany) one seems to be fine, i.e. not one 502 error after running multiple tests:

  21. Like
    CA3LE reacted to hellcleaner in Just new here.   
    Hello all,
    My name is Jim and I'm just new here. Great community you guys have here. I hope I'm pretty much welcome though.
  22. Like
    CA3LE reacted to wintroub in Auto test keeps stopping   
    The revert seems to be working. I'm on Test #14 of 100 and forcing a re-test didn't open a new browser tab. Thank you.
  23. Like
    CA3LE reacted to wintroub in Auto test keeps stopping   
    Okay. I followed your link and requested 100 re-tests. I'll be gone for a few hours but will report back here with my results. Thank you.
  24. Like
    CA3LE got a reaction from Pgoodwin1 in Improve member location and search on location   
    Thank you for the suggestion.  In the next version I may have a 'refine location' function, where you can manually select alternate cities within 100 miles of your detected city.  Hopefully this helps in those situations.  It may also ask you on your first visit, "Is this location correct?  Do you want to correct it?" 
    I aim to make the database a a whole much higher resolution with many new ways of cross referencing and aggregating the data TMN has amassed.  I hope you stick around to see the development.
  25. Like
    CA3LE got a reaction from Pgoodwin1 in Improve member location and search on location   
    I could do that for some countries but would have to ask users to enter that information.  I think only a fraction of users would participate unless it were forced on them.  But there still may be an option in the future to refine.  If I were to do it on the detail of postal codes, I'd probably opt of GPS and map selection instead.  Options I've already worked with in development.  If postal codes were more standardized across the world it would be different.
    The 100 Miles I was talking about would just limit the user to selecting a more refined location within that area.  So that someone outside of that area doesn't come in and skew the data.  Because most likely, the IP location detection TMN uses now has placed you pretty close to the general area... just not pinpointed. 
Speed Test Version 15.9
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