midnightwolf

If your performance sucks and you cannot get a good sync, type in 192.168.100.1 in the address bar. After doing so, you will be able to see the status in your cable modem. From here you may need to log into your modem. It will probly tell you what the default login is if you have an Ambit(grey flat box) modem. Click on the link to view the downstream information. Look at the Downstream SNR. What I usually have is about 36dB for mine, which according to Charter is excellant. Before adding a 3-way splitter to the line to get a better feed to the High-Definition box, I had a SNR of 42dB. We had a 2-way splitter with one line for the internet and the other going to an 8-way splitter for the rest of the house, so when connecting my modem to one of the lines coming from the 8-way, I my SNR went down hill. I could sync, but would come and go because it was so low. After a call to Charter, they had a tech come over and he checked the original line for the internet and moved it to my bed room. He also told us about the possible problem with the HD box being connected to the 8-way. He gave us a 3-way splitter in case we had a problem so that we could just replace the 2-way. He also told me about what Charter has been doing with the internet. He said that the downstream modulation at the servers were upgraded to have a QAM512 and that they were currently upgrading them QAM1024. Well, if I remember correctly, QAM512 allowed Charter to have the 5Mbps service. He said that the QAM1024 modulation would allow 10Mbps. This was the end of summer, begining of fall of last year when I was told this. I live down the road from the hub for the Illinois side of the Charter-STL area(St. Louis metro). I could get a better than avertised speed if not for the modem I have and the cap that Charter has set, but I am not complaining since the speed is very close to the cap.

As far as I understand, you cannot update the firmware on these. You have to be one of those special people that get access to special areas on thier website. You can access the modem remotely though. There are two different default log-ins for these modems. They are listed as follows(the first one is the most common one, but it lists the default on the log-in page on the modems): User: user Pass: user User: root Pass: root

You got the router. The datasheet for it is located here: http://ambitbroadband.com/60740eu.datasheet.pdf

Around my area and probly others, you see commercials for Charter High Speed Internet and the people are using a flat, grey modem. These modems are made by Ambit. I have had both models that Charter has provided to thier customers. The first model that is now no longer made and sucked. I would test as getting the speeds I was suppose to, but it would not transmit between the PC and cable modem like it should. I told Charter about this problem and they said that it was nothing. I kept asking for a SurfBoard Modem but they no longer carried them in my area, but my cousin got one in his area(trust me, should all be one area since Charter has a monopoly on the St, Louis area for cable providers but it isnt). I had to return two of these. I did purchase the modem from Charter. On my second return of that modem, I got the new model from Ambit. It is actually decent and gives me what I should get in my bedroom and has even greater speeds in my computer room(the one that is a dedicated line for internet). If only I would connect to the server that I am supposed to I would get unbelievable speeds. See the server is just up the road from where I live. I did connect to this on my old modem with all the problems but now I connect to the server in St. Louis. I like this newer Ambit and recommend it because other wise your MAC might be an unautherised one. Found that out when I put a Linksys one on it and returned the second one of the old Ambit, Well here are the Specs of this modem I currently have. Part Number: U10C018 Until I get the specs to work for easy viewing, they can be found in the U10C018 Datasheet

Charter is very picky on what modem you use. If you use a modem that is not what they provided even though you are legally using it, you are using an unautherised MAC address. This may piss Charter off. I returned my 2nd bad modem supplied by Charter but had went out and gotten the Linksys one and was told that the MAC was unautherized and that they will have to ban it because of it. I purchased the first modem from Charter and am stuck with thier POS. I feel sorry for the person that bought the Linksys I returned back to Wal-Mart. Charter

So that explains it. Anyways, I have been downloading very fast lately. I had one of the downloaded files from Dell start out at 7MB/S using Mozilla so something is up with my connection to my brand new laptop.

I get great speed because I live down the road from the Metro-East Server, but I am connecting to the STL servers now. I wish I was still connecting to the Belleville, Illinois server that AT&T set up. I started to connect to STL servers when I got the new modem Charter has(was one of the first to get it). Oh well, I get the speed I am supposed to get, sometimes better so who's to complain. ME!!!!!!!!!

The Chicago, IL mirror testing server is the closest one and I am getting the great speed below from it. :::.. Download Stats ..::: Connection is:: 80054 Kbps about 80.1 Mbps (tested with 1075 kB) Download Speed is:: 9772 kB/s Tested From:: http://twistedpc.us Test Time:: Bottom Line:: 1430X faster than 56K 1MB download in 0.1 sec Diagnosis: Awesome! 20% + : 2992.08 % faster than the average for host (charter-stl.com) Validation Link:: https://testmy.net/stats/id-72K9J43I8 This was tested on my new Dell Latitude 110L featuring a Pentium-M 1.6GHz processor, using the Dell Wireless 1350 miniPCI (b/g). I was using the the wireless router in my signature. I have been downloading driver updates from Dell at 5MB/s.

Earlier today I went to download a file from a website and I noticed that the speed @ which the file was being recieved was going from 320KBps to 1.4MBps (yes it had the capital B meaning it was bytes). I tried to get a clear screen shot of this high speed downloading, but was having trouble. I started to download and canceled until I finally got the lucky screenshot below. What could have caused my cable internet to have such jump in speed I did a bw test here and it was normal. The pic and bw tests are included. :::.. Download Stats ..::: Connection is:: 3040 Kbps about 3 Mbps (tested with 2992 KB) Download Speed is:: 371 KB/s Tested From:: http://www.testmy.net/ Test Time:: Thu Feb 24 2005 15:44:54 GMT-0600 (Central Standard Time) Bottom Line:: 54X faster than 56K 1MB download in 2.76 sec Diagnosis: Awesome! 20% + : 22.68 % faster than the average for host (charter-stl.com) Validation Link:: https://testmy.net/id-ED138RK2L :::.. Upload Stats ..::: Connection is:: 262 Kbps about 0.3 Mbps (tested with 97 KB) Upload Speed is:: 32 KB/s Tested From:: http://www.testmy.net/ Test Time:: Thu Feb 24 2005 15:46:12 GMT-0600 (Central Standard Time) Bottom Line:: 5X faster than 56K 1MB upload in 32 sec Diagnosis: Looks Great : 14.91 % faster than the average for host (charter-stl.com) Validation Link:: https://testmy.net/id-VHDTNLE63