BlackKitty

Well it appears that I should just accept things the way they are, pay my bill and don't complain because I really have no options. If I cancelled Comcast what are my options? Century Link? LOL. Verizon? LOL. Clear Wireless? LOL. These are all much, much worse than Comcast. Comcast has the services I need all in one place. They are selling me a 20MB connection and I never have reached 8MB on any download. But who knows what the speed is really? I can see there is no fool proof speed testing software so Comcast is selling something that cannot be measured or quantified. That's like going to the store and buying a bag of 12 oranges only I can't open the bag to count the oranges or see them from the outside and if I ask the store to prove that there's 12 oranges in the bag they put the bag on "their scale" and say "See? it says 12 oranges!" Where does Comcast get it's product from anyway? I've always thought they pay a lease for access to government satellites that broadcast the internet at the maximum speed available in this country, 100MB per second then they "package" that signal into parcels, DSL, 1MB broadband, 3MB broadband and so forth each with it's own price point (or is that where cable TV comes from). I think they have the hottest scam going and they probably need more regulation to get them ethical. In the meantime, I'm an internet junkie and cannot live without it. My cable TV also. As bad a deal as it is to pay for channels that are already being paid by advertisers the alternatives are even worse. Over the air TV? Awful. Netflix? Yeah, right. A satellite dish hanging off my roof? LOL. Soo, can you comment on my lack of understanding, especially on where the internet comes from, and we'll go from there. By the way, your personal attention to my questions is much appreciated.

I see what's going on now. I have three browsers I use every day and I let them all remember usernames and passwords. IE9 and Firefox 8.0 remember me as darkkitty44. Google Chrome, where I am now, remembers me as BlackKitty, hence the different usernames and avatars you see. And your site see's me as two people! LOL:

Oh, whoops you said try DC...sorry, once more from DC: First manually at 6MB: Then Smarttest: Here's what I'm paying for from Comcast- part of this month's bill actually:

Here's the results from Dallas, I clicked on the 6MB test: And here's the Smarttest results from Dallas, the Smarttest results are always slower with my system as you can see:

Here's some test results And again: And again: I seem to get lower results when running Smart Test.

OS is Windows 7 Home Premium SP1 Here's the ping results you asked for: Microsoft Windows [Version 6.1.7601] Copyright © 2009 Microsoft Corporation. All rights reserved. pathping testmy.net Tracing route to testmy.net [174.120.187.140] over a maximum of 30 hops: 0 GManTacNayn.hsd1.or.comcast.net. [192.168.0.100] 1 192.168.0.1 2 * * * Computing statistics for 25 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 GManTacNayn.hsd1.or.comcast.net. [ 192.168.0.100] 0/ 100 = 0% | 1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1 Trace complete. mtr testmy.net 'mtr' is not recognized as an internal or external command, operable program or batch file.

Comcast in Portland has your basic monopoly and is charging me a fortune for internet access. I'm paying for download speeds up to 25M but according to testmy.net I'm downloading at 3- 6MPS consistently. Of course when I call Comcast they claim to have never heard of testmy.net and tell me to use speedtest.net, their own test site. Are they knowingly ripping me off? Here's my brief hardware list and ping test results: Dell Studio XPS 8000 Intel i7 870 2.9GHZ Corsair DDR3 Ram 8GB Saphire Radeon HD 6870 1GB Broadcom Netlink Gigabit Ethernet (Connected Network Adopter) D-Link DIR 615 Wireless N Router Ping results: Microsoft Windows [Version 6.1.7601] Copyright © 2009 Microsoft Corporation. All rights reserved. ping google.com Pinging google.com [209.85.225.106] with 32 bytes of data: Reply from 209.85.225.106: bytes=32 time=62ms TTL=51 Reply from 209.85.225.106: bytes=32 time=61ms TTL=51 Reply from 209.85.225.106: bytes=32 time=63ms TTL=51 Reply from 209.85.225.106: bytes=32 time=61ms TTL=51 Ping statistics for 209.85.225.106: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 61ms, Maximum = 63ms, Average = 61ms ping testmy.net Pinging testmy.net [174.120.187.140] with 32 bytes of data: Reply from 174.120.187.140: bytes=32 time=62ms TTL=52 Reply from 174.120.187.140: bytes=32 time=64ms TTL=52 Reply from 174.120.187.140: bytes=32 time=60ms TTL=52 Reply from 174.120.187.140: bytes=32 time=60ms TTL=52 Ping statistics for 174.120.187.140: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 60ms, Maximum = 64ms, Average = 61ms