4 replies to this topic

[davca]

  hi, i am 62 years old and having problems with my isp. can anyone help please?
1. what is broadband 512 0r 256 or both?
2. i pay £20 per month for up to 1 meg connection. i have been getting a download speed
measured by testmy.net of between 600 and 800k i have been told that this is fantastic.
however i have also had speeds of between 140 and 600k and when i compained to my isp they said that this downloadspeed (140-600k) is perfectly acceptable.can anyone please advise me as to what i can reasonably expect to get for paying £20 per month.
than you .
dave

[richcornucopia]

Welcome to the forum davca 

In ideal circumstances you can expect to get 90% of your advertised speeds, so for you about 900kbps. Could you please give a little more information about your setup: Do you have a router, wired or wireless, do you have antivirus protection, is it free of spyware? Please post a speed test and traceroute. (click start, run, type cmd, ok, type in tracert testmy.net enter and copy that and paste)

[davca]

thanks for your reply. i am free of spyware i use ad-aware, spybot and defender and avg free edition. i use wireless locally run with cisco software.here is my speed test
Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:Documents and SettingsDavid Hughes>tracert testmy.net

Tracing route to testmy.net [67.18.179.85]
over a maximum of 30 hops:

  1    2 ms    2 ms    2 ms  172.17.22.1
  2    10 ms    10 ms    23 ms  172.17.2.65
  3    7 ms    9 ms    8 ms  172.17.1.26
  4    6 ms    6 ms    6 ms  84.12.77.254
  5    69 ms    40 ms    60 ms  lo1-lon3-adsl21.nildram.net [195.112.5.30]
  6    50 ms    28 ms    25 ms  ge-1-1-1.cr2.gs1.bb.pipex.net [84.12.224.33]
  7    44 ms    38 ms    35 ms  g3-22-518.cr05.tn5.bb.pipex.net [62.72.141.33]
  8    50 ms    36 ms    35 ms  902.g9-2.mpr2.lhr1.uk.above.net [209.249.203.137
]
  9    53 ms    40 ms    37 ms  64.125.27.218.available.above.net [64.125.27.218
]
10  111 ms  115 ms  112 ms  so-7-0-0.cr2.dca2.us.above.net [64.125.27.165]
11  144 ms  155 ms  138 ms  so-5-0-0.cr2.dfw2.us.above.net [64.125.29.145]
12  152 ms  138 ms  141 ms  216.200.6.237.theplanet.com [216.200.6.237]
13  148 ms  134 ms  132 ms  vl31.dsr01.dllstx3.theplanet.com [70.85.127.29]

14  142 ms  140 ms  141 ms  vl41.dsr01.dllstx4.theplanet.com [70.85.127.83]

15  171 ms  137 ms  138 ms  gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.8
5]
16  143 ms  180 ms  167 ms  55.b3.1243.static.theplanet.com [67.18.179.85]

Trace complete.

C:Documents and SettingsDavid Hughes>

[gotmilk]

The wireless signal may be the source of your problem.

[Roco]

Hi Dave
Wellcome to the forum , Sorry I cant help with the wireless bit , I am in London UK , just up the road from you  , I have posted my speed and trace results
for comparison , my connection is 256 Kbps you have a much faster x4 broadband 1Mbps , the UK ISP's set a very low limit on what is normal,

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:Documents and SettingsXX> tracert testmy.net

Tracing route to testmy.net [67.18.179.85]
over a maximum of 30 hops:

  1    13 ms     *       18 ms  loopback1.ar3.he1.systems.pipex.net [62.241.161.
230]
  2    13 ms    13 ms    13 ms  ge-0-0-0.cr2.he1.systems.pipex.net [62.241.161.1
77]
  3    13 ms    13 ms    14 ms  ge-1-1-3.cr1.gs1.systems.pipex.net [62.241.161.1
98]
  4    14 ms    13 ms    14 ms  999.ge6-2.mpr1.lhr1.uk.above.net [217.79.160.12]

  5    14 ms    14 ms    14 ms  so-5-3-0.cr1.lhr3.uk.above.net [208.184.231.178]

  6    87 ms    86 ms    91 ms  so-4-0-0.cr1.dca2.us.above.net [64.125.27.57]
  7    87 ms    86 ms    87 ms  so-0-0-0.cr2.dca2.us.above.net [64.125.29.122]
  8   118 ms   114 ms   216 ms  so-3-2-0.cr2.dfw2.us.above.net [64.125.28.205]
  9   114 ms   114 ms   115 ms  216.200.6.237.theplanet.com [216.200.6.237]
10   114 ms   115 ms   114 ms  vl32.dsr02.dllstx3.theplanet.com [70.85.127.62]

11   115 ms   117 ms   116 ms  vl41.dsr01.dllstx4.theplanet.com [70.85.127.83]

12   121 ms   121 ms   115 ms  gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.8
5]
13   114 ms   114 ms   114 ms  55.b3.1243.static.theplanet.com [67.18.179.85]

Trace complete.

:::.. Download Stats ..:::
Download Connection is:: 286 Kbps about 0.29 Mbps (tested with 579 kB)
Download Speed is:: 35 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2006/06/14 - 9:07am
Bottom Line:: 5X faster than 56K 1MB Download in 29.26 sec
Tested from a 579 kB file and took 16.563 seconds to complete
Download Diagnosis:: May need help : running at only 22.14 % of your hosts average (pipex.com)
D-Validation Link:: http://testmy.net/stats/id-73B1IVUNJ
User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Maxthon) [!]

regards Roco  UK