3 replies to this topic

[Kanik]

Hi, I don't know much about computers so cut me some slack if I say something too stupid. 

I ordered Optimum Online boost about a week ago and the modem just came in.  (Had to replace my old modem.)  After hooking it up I checked the test on here and it didn't look anything like the advertised speeds. 

:::.. Download Stats ..:::
Download Connection is:: 8615 Kbps about 8.62 Mbps (tested with 12160 kB)
Download Speed is:: 1052 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2006/08/29 - 2:00pm
Bottom Line:: 150X faster than 56K 1MB Download in 0.97 sec
Tested from a 12160 kB file and took 11.563 seconds to complete
Download Diagnosis:: May need help : running at only 89.71 % of your hosts average (optonline.net)
D-Validation Link:: http://testmy.net/stats/id-F7BEA1SG0
User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; InfoPath.1; .NET CLR 1.1.4322) [!]

Should the Boost upgrade be working right away after hooking up the modem or does it take a while?  Or is there something on my end that I should be doing?  By the way, I do have the modem connected to a router but are connected to the router via ethernet cable and not wireless.

[jiqqaman]

When I ordered Boost, it was activated the same minute.

[Swimmer]

Might want to power cycle the modem... Unplug the modem fir 3-5 minutes..  Tis should force the modem to request the latest configuration information..  So give that a shot and let us know

[Blunted 2]

when you order boost you dont even have to reset the modem it does it for you but if you want to check if you have boost just do a quick upload test and if it is more than 2000 upload you have boost .  after that you have to tweak your computer to get better speeds and also what router do you have?  what modem did they send you ?