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Today's Xplornet satellite speed is the worst yet:

:::.. Download Stats ..:::

Download Connection is:: 60 Kbps about 0.1 Mbps (tested with 97 kB)

Download Speed is:: 7 kB/s

Tested From:: http://testmy.net/ (Main)

Test Time:: 2010-06-26 15:39:35 GMT

Bottom Line:: 1X faster than 56K 1MB Download in 146.29 sec

Tested from a 97 kB file and took 13.219 seconds to complete

Download Diagnosis:: May need help : running at only 1.27 % of your hosts average (215.60)

D-Validation Link:: http://testmy.net/stats/id-Q5BDKFPJV

User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) [!]

Why ever did I dump my 56K modem? The service cost only half as much!

If you could also do a 'upload' test to make sure your dish is still properly aligned. The upload should generally be around 125Kbps most of the time. Be nice if the download was also at a steady speed too(fast). But the Telesat Anik F2 satellite is sold out in various provinces. You just have to enter a postal code into Xplornets home page to see if it will offer a Kazoom, etc. package or not.

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This is frustrating slow for Xplornet- Package is 1.5 MBPS down/ 250KPS up

:::.. testmy.net test results ..:::

Download Connection is:: 226 Kbps about 0.23 Mbps (tested with 512 kB)

Download Speed is:: 28 kB/s

Upload Connection is:: 86 Kbps about 0.1 Mbps (tested with 256 kB)

Upload Speed is:: 10 kB/s

Tested From:: http://testmy.net (Main)

Test Time:: 2010-07-26 20:05:11 GMT

D-Validation Link:: http://testmy.net/stats/id-NBKUPZOM6

U-Validation Link:: http://testmy.net/stats/id-831UJYO5F

User Agent:: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16 [!]

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This is frustrating slow for Xplornet- Package is 1.5 MBPS down/ 250KPS up

:::.. testmy.net test results ..:::

Download Connection is:: 226 Kbps about 0.23 Mbps (tested with 512 kB)

Download Speed is:: 28 kB/s

Upload Connection is:: 86 Kbps about 0.1 Mbps (tested with 256 kB)

Upload Speed is:: 10 kB/s

Tested From:: http://testmy.net (Main)

Test Time:: 2010-07-26 20:05:11 GMT

D-Validation Link:: http://testmy.net/stats/id-NBKUPZOM6

U-Validation Link:: http://testmy.net/stats/id-831UJYO5F

User Agent:: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16 [!]

plug your computer directly into your module (wireless)

http://169.254.1.1

Login as:

username: root

password: mac address

goto the status page:

Xplornet has a new 'standard'. Most of the systems have been upgraded to show a 'bar code' of sorts for 3.5's, and the 900's and 2.4's are to follow the following:

dB > -75 for better speeds (-60 is higher than -75. It goes towards 0dB)

Jitter 1-3

RSSI whatever... like 1200 or something...

If your jitter is popping above 7 (like 13 or so) then you either have interference from your own house, other providers, or just a wiggling pole on your house...

If any of this makes sense. Take it into your own hands. If you grab the module, try to see if you get better service by moving it around on the house. Get someone to help. I mean, it's something that Xplornet should cover, but ... good luck getting a work order.

if you have the normal mounting equipment (like a bell or shawdirect grey arm), then it probably won't move around a whole bunch unless you have a 2.4 with a reflector dish, then it'll move more (like a regular satellite dish). It shouldn't make that much of a difference either way.

if you have the same mounting equipment but have it like... 10ft. in the air and no guy-wires, then your module is probably wiggling around in the wind like it's a hula hoop dancer in a marathon for the last to fall contest. That would explain a high jitter.

If you do have guy-wires, and your jitter spikes... then it's interference probably from other providers, or your house is just unserviceable and the installer was just trying to get the job done. You can turn on the 'spectrum analyzer' in the canopy page, so you can see the frequency's that are in the works around you.

You can find out what your module's AP frequency is in the status and such, and then see in the analyzer what frequency's are in your area as well. Maybe that'll give you some insight.

These are all things the installer should be doing to provide you with good service. Most of them don't.

most just care about getting installs done to get paid, and then they get work orders to go out and fix stuff, and screw around .... blah blah blah...

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plug your computer directly into your module (wireless)

http://169.254.1.1

Login as:

username: root

password: mac address

goto the status page:

Thanks, Veritable. I am a new XplorNET subscriber using the new NLOS service in Ontario. The subscriber module installed on my roof prompts me for a username and password and I have tried "root" and the mac address but the xplornet page just refreshes and clears the username and password field as though I have entered the wrong information. Is there a particular syntax to use for the mac address or have the login requirements changed for these SMs? My model is 4M-CPE3000-PRO-1D. Thanks for any help from you or anyone else that can contribute.

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Thanks, Veritable. I am a new XplorNET subscriber using the new NLOS service in Ontario. The subscriber module installed on my roof prompts me for a username and password and I have tried "root" and the mac address but the xplornet page just refreshes and clears the username and password field as though I have entered the wrong information. Is there a particular syntax to use for the mac address or have the login requirements changed for these SMs? My model is 4M-CPE3000-PRO-1D. Thanks for any help from you or anyone else that can contribute.

Try using "admin" as your user name. That's what I use. gl

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Try using "admin" as your user name. That's what I use. gl

Neither "admin" or "root" and my mac address in caps and lower case get me into the internal web config. Thanks but I guess I'm out of luck. Would have been interesting to check out, but especially to monitor my whole household usage.

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I'm averaging 3mbps down, 400kbps up, 600ms latency on their new Viasat-1 service. Their old satellite was slow and cost much more $$$$. I'm on their standard package advertised at 3mbps / 500 kbps. I find their phone and email support very good. Doing Skype OK. No tower...phone freed up...no other options here...looking good. I'm just monitoring their connection reliability now usingTestmy.net.

I'm averaging 3mbps down, 400kbps up, 600ms latency on their new Viasat-1 service. Their old satellite was slow and cost much more $$$$. I'm on their standard package advertised at 3mbps / 500 kbps. I find their phone and email support very good. Doing Skype OK. No tower...phone freed up...no other options here...looking good. I'm just monitoring their connection reliability now usingTestmy.net.

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