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Posted 15 July 2009 - 08:02 PM
Posted 15 July 2009 - 08:05 PM
Yea. Oppps. I was gong to edit and didn't see it was past time.
Try these two. Or call support in the 2am hours. Reports of there being better people at that time.
Eddie Drganc - Vice President Customer Care
EddieD @ barrettxplore.com
Scott Mazerall. Customer Affairs Liaison
ScottMa @ Barrettxplore.com
Oh well. You have 30 days guarantee. Unless it's software based at the source for an actual throttle if the SM is aligned right. Keep a log of your speeds for the month, just in case. A good bargaining tool(be hardcore about it) if your speeds again go to crap after 30 days if you get your speeds fixed now.
Posted 15 July 2009 - 08:12 PM
Waiting on an E-mail back at the moment ive been keeping Logs from day one knowing that Xplornet has problems but my Neighbours both have xplornet same package and are running 1.8-2.1 Normally, something just feels wrong
Posted 26 July 2009 - 09:59 PM
Posted 29 July 2009 - 11:23 AM
Posted 29 July 2009 - 11:58 AM
Posted 29 July 2009 - 02:20 PM
ok..just to add some salt... to have that kind of connexion , for a 3 year contract they made me pay 104.00$ per month ... I just went on their website and saw exactly the same package now offered for 79.00$/month !!!... so, in order to save 290$ per year I just made them change my contract for the new one, I figure with the money saved it will pay the cancellation if a another company show up with internet connexion in my area ....
Posted 29 July 2009 - 03:22 PM
Posted 29 July 2009 - 03:51 PM
Posted 29 July 2009 - 05:09 PM
Posted 30 July 2009 - 04:40 AM
Posted 30 July 2009 - 01:27 PM
Posted 12 January 2010 - 09:21 AM
Posted 12 January 2010 - 10:23 AM
This is supposed to be the 1.5 Mbps package from Sasktel (xplornet) and is probably what we average most of the time except in the evenings when it gets worse than this.
Posted 27 March 2010 - 11:00 AM
This is supposed to be the 1.5 Mbps package from Sasktel (xplornet) and is probably what we average most of the time except in the evenings when it gets worse than this.
:::.. Download Stats ..:::
Download Connection is:: 487 Kbps about 0.5 Mbps (tested with 3064 kB)
Download Speed is:: 59 kB/s
Tested From:: http://testmy.net/ (Main)
Test Time:: 2010/01/12 - 9:18am
Bottom Line:: 8X faster than 56K 1MB Download in 17.36 sec
Tested from a 3064 kB file and took 51.542 seconds to complete
Download Diagnosis:: May need help : running at only 55.59 % of your hosts average (barrettxplore.com)
D-Validation Link:: http://testmy.net/stats/id-L3XTNECAR
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:18.104.22.168) Gecko/2009122116 Firefox/3.0.17 [!]
Posted 27 March 2010 - 11:11 AM
Wow, that's really bad. You should be at least 700kb/s on the 1.5.
Without knowing what saskatchewan's network is like for supporting the system, I couldn't tell you what the problem is. But if it's anything like Alberta, it's probably either an over loaded panel (or an omni on the tower which is a big no-no and we've told them to not put omnis on anymore), or it's an interference issue from other carriers in the area.
I know this one time, a new carrier put some 900 equipment on a tower, turned it on, and the other 2 carriers equipment just stopped working because it was broadcasting so powerfully and on the exact same frequencies, that it just made them inoperable. So it does happen. The other thing I would look at, which you can do, is see if the module is loose at all. Sometimes the wind can move them enough in strong winds that it will actually losen the bolts that tighten it to the pole they mount it on. If it seems pretty sturdy, then I don't know what else. :/
Posted 27 March 2010 - 07:01 PM
SaskTel Internet powered by Xplornet/Telesat/Hughesnet is satellite. So those that converted their billing over to Sasktel from Xplornet and then still get billed by Xplornet are supposed to get a minimum speed of 825Kbps.
It's part of the SaskTel corrupt 100% high speed Internet coverage in Saskatchewan. Some small towns were supposed to get bids from other third parties for wireless towers(WISP's). Otherwise they might get suck with satellite in the long run.
Posted 27 March 2010 - 09:21 PM
Yes I was told by Xplornet of the minimum speed B.S. too. The satellite option for rural users around here is the only option because we live in a part of Saskatchewan that has hills, unlike other parts of the prairies. Therefore we are stuck with Satellite, even though I can look out my window right now and see a wonderful Sasktel cell phone tower that could be dishing up Sasktel wireless service to rural customers too. Unfortunately Sasktel does not think there are enough customers for them to make the effort to try wireless instead relying on their wonderful crap service from Xplornet to bring "Higher Speed" internet to all rural Saskatchewan.
SaskTel 100% Highspeed Coverage Smoke Screen
They have GOT to be kidding!
SaskTel Satellite Internet powered by Xplornet- June 9, 2009 -
SaskTel today announced the launch of SaskTel Satellite Internet powered by Xplornet providing coverage to all areas of Saskatchewan not able to receive SaskTel High Speed Internet.
And you gotta love this part:
SaskTel Satellite Internet powered by Xplornet provides affordable, fast, and easy Internet access packages with speeds of up to 1.0 Mbps or up to 1.5 Mbps starting from $56.95/month.
OK... for those who haven't been suffering along with dial up , hoping Xplornet install costs would go down in our rural SK areas.... lets start with the fact that, before this announcement, Xplornet dealers from Manitoba have been direct mailing SK border residents about those packages starting at $49.95/month. The equipment cost is being promoted as discounted down to $50 (as per the latest flier in my mailbox last week), yet the Xplornet page that tells you about promotions for your local postal code only give you the SaskTel Deal, with equipment costs at the full $250. and $ 7 more per month on the 3 year contract. No deals.
Apparently SaskTel has one sweet smokescreen to redirect the $129 million into cell phone towers. The deal involves SaskTel forking over $6 million to Xplornet to provide the "service". So they are paying them a token amount of their budget for the privilege of jacked up prices to SaskTel customers. Anyone who lives in Rural SK knows there are almost always deals available for reduced cost of equipment from Xplornet. Its the installs that kills you. $200+ for a tech to come from all of 50 km away. The last neighbour I talked to forked out over $700 in the first 30 days, for equipment, install, activation, first months payment and all the other hidden charges, even with a discount deal on her equipment. That's highway robbery! What does it take to install, I've seen it done in 2 hours. And that was on a tough to install situation.
Am I the only one that thinks that if SaskTel is going to do this deal, that these funds should mean lower prices?? Xplornet was already here, SK residents could get there service before this deal.
I've emailed Xplornet (can't get to the right page on SaskTel... their site is not optimized for dial up users), questioning the higher prices. No doubt I'll get a form reply that holds no meaning.
So with the remaining $123 million of the budget will we see 3g cell service? I'd much rather go for the Rogers Rocket.....
A few facts about SaskTel "High Speed" - this deal will mean 100% coverage for the province, but outside the 13 cities most of that will be either DSL or Satellite. DSL only qualifies as high speed is you've never had anything better than true dial up. Satellite is extremely susceptible to weather condition, like prairie thunder storms (not that we get many of those...right!).
Interestingly enough there is yet another bonus for SaskTel NOT providing the true high speed by wireless methods is that both DSL and Satellite Internet mean VoIP phone lines are useless. Too unreliable.
Cool perk for SaskTel, keep the competition out....
Well, I'm sick and tired of waiting for real high speed out here in the country.
2009 news releases
SaskTel to invest $220 million in its Saskatchewan network Windows Media Player icon
Watch the full announcement.
May 5, 2009
Bringing High Speed Internet to 100% of Saskatchewan population and Cellular to 98%
May 5, 2009 – SaskTel will invest $220 million in its Saskatchewan network in 2009, which includes $42.4 million from the Government of Saskatchewan for year one of a three year Rural Infrastructure Program. Residential and business customers in communities across the province can expect improved and expanded SaskTel services as a result of this latest major capital investment.
“With this major network investment, SaskTel is continuing its commitment to Saskatchewan,” Minister of Crown Corporations Ken Cheveldayoff said. “As SaskTel moves into its second century, residential and business customers can look forward to improved and expanded service in 2009 and beyond.”
“Since 1987, SaskTel has invested more than $3.2 billion in our Saskatchewan network,” SaskTel President and CEO Robert Watson said. “In 2009, we will continue our efforts to deliver expanded coverage, increased bandwidth and even better service to our Saskatchewan customers.”
Highlights of this year’s investment program include:
* In 2009, SaskTel will invest $48.5 million to begin construction of a new $172 million Universal Mobile Telecommunications System (UMTS)/High Speed Packet Access (HSPA) wireless network, which is the next evolution of GSM technology. UMTS/HSPA is a next generation wireless network which will enable SaskTel customers to enjoy the benefits of using UMTS/HSPA compatible cellular & data devices. The first phase of the new network build, which will provide coverage in the major Saskatchewan centers, is expected to be available early 2010. Full coverage, similar to today’s digital cellular coverage, is anticipated to be available by the end of 2010.
With the continued investment in next generation networks, SaskTel will be shutting down its analog network mid-2010. The majority of cellular service providers across Canada and in the U.S. no longer support analog roaming, vendors have discontinued support of the analog network and device suppliers no longer manufacture analog devices. The continued evolution of our network infrastructure will provide the residents of Saskatchewan with exceptional wireless service.
* In 2009, SaskTel will begin the Rural Infrastructure Program to deliver 100% high speed internet coverage and improved wireless coverage across the province within three years.
o As part of this program, SaskTel will provide digital cellular service to 55 locations by the end of 2011. Please see Appendix A for a list of the 55 locations.
o In 2009, SaskTel will invest $37.6 million to expand and improve its existing wireless network, including the addition of 12 out of the 55 new digital cellular sites across the province.
o This year, SaskTel will invest $43 million to expand rural broadband. This includes upgrading the rural backbone infrastructure to provide an enhanced transport network that will deliver basic high speed internet (5 Mpbs) to approximately 90 out of the 187 communities by the end of 2009.
o Under the Rural Infrastructure Program, SaskTel has recently concluded an agreement with Barrett Xplore Inc, who operates Xplornet Internet Services, Canada’s largest rural broadband provider. The agreement calls on Barrett Xplore to deliver SaskTel Satellite High Speed Internet powered by Xplornet to rural areas that do not have access to SaskTel’s other high speed internet services. Full details regarding the service availability will be announced in June 2009.
o As part of the Rural Infrastructure Program, SaskTel is also seeking private sector partners to make proposals to provide high speed internet to 13 towns out of the 66 new towns that are becoming part of CommunityNet, as well as other unserved areas of the province. SaskTel is exploring partnership options which would allow private sector companies to provide residential high speed internet in the community in return for a subsidy.
* Next Generation Access Infrastructure (NGAI) – Initiated in 2006, NGAI is a five-year $310 million program to offer increased bandwidth by providing fiber optic cable closer to customer homes and businesses. In 2009, the third year of the NGAI program, SaskTel will invest approximately $11.9 million to continue to increase the bandwidth of SaskTel’s access network.
* Evolving SaskTel’s leading-edge Max™ Entertainment Services – Max is full-featured digital television service with over 180 digital TV channels, 40 HD channels, Digital TV Recorder, High Speed Internet, Video-on-Demand, Pay-Per-View and Local on Demand. SaskTel will invest approximately $12.8 million in Max this year to meet customer demand and make ongoing enhancements.
* Basic network growth and enhancements – $61.4 million.
News Release - March 10, 2010
SASKTEL TO INVEST $239 MILLION IN ITS SASKATCHEWAN NETWORK
SaskTel will invest $239 million in its Saskatchewan network in 2010. Residential and business customers in communities across the province can expect improved and expanded SaskTel services as a result of this latest major capital investment.
"SaskTel's commitment to providing a world class communications network for Saskatchewan is clear with this latest announcement," Minister responsible for SaskTel Don Morgan said. "Saskatchewan residents can look forward to a new 3G wireless network, faster high speed Internet service and MaxTM expansion."
"Since 1987 we've invested more than $3.5 billion in our network," SaskTel President and CEO Robert Watson said. "This year's network investment will help to ensure that Saskatchewan's best network is current and competitive well into the future."
Highlights of this year's investment program include:
* In 2010, SaskTel will invest $88 million to continue construction of a new $172 million Universal Mobile Telecommunications System (UMTS)/High Speed Packet Access (HSPA) wireless network, which is the next evolution of GSM technology. UMTS/HSPA is a next generation wireless network which will enable SaskTel customers to enjoy the benefits of using UMTS/HSPA compatible cellular and data devices. The first phase of the new network build, which will provide coverage in the major Saskatchewan centers, is expected to be available in mid-2010. Full coverage, similar to today's digital cellular coverage, is anticipated to be available in 2011.
* SaskTel will invest $48 million to continue the Rural Infrastructure Program to deliver 100 per cent high speed internet coverage and to build 55 new cellular towers to improve wireless coverage across the province within three years.
o SaskTel will reach 100 per cent high speed Internet coverage in 2010 following the launch of high speed Internet service from private sector partners RFNow and YourLink in 15 communities.
o In 2010, SaskTel will invest $17 million to expand and improve its existing wireless network, including the addition of new digital cellular sites across the province, scheduled to be complete in 2011. (See Appendix for a list of 2010-2011 locations.)
o This year, SaskTel will invest $31 million to expand rural broadband. This includes upgrading the rural backbone infrastructure to provide an enhanced transport network that will upgrade existing basic high speed Internet service (from 1.5 Mpbs to 5 Mpbs download speeds) in more than 200 communities by the end of 2010.
* Next Generation Access Infrastructure (NGAI) - Initiated in 2006, NGAI is a five-year $310 million program to offer increased bandwidth by providing fiber optic cable closer to customer homes and businesses. In 2010, the fourth year of the NGAI program, SaskTel will invest a total of approximately $11 million to continue to increase the bandwidth of SaskTel's access network.
* Evolving SaskTel's leading-edge MaxTM Entertainment Services - MaxTM is a full-featured digital television service with more than 190 digital TV channels, 42 HD channels, Digital TV Recorder, High Speed Internet, Video-on-Demand, Pay-Per-View and Local on Demand. SaskTel will invest approximately $7 million in MaxTM this year to expand the service to new communities, meet customer demand and make ongoing enhancements. SaskTel recently announced that it will invest $22 million to expand the Next Generation Access Infrastructure program (NGAI) to 14 more communities over the next two years. The project will expand MaxTM Entertainment Services and offer higher Internet speeds to those communities by the end of 2011.
Other network expenditures - $26 million, which includes:
* High speed Internet expansion for First Nations (dependent upon additional federal funding) - $6 million.
* Fiber to the premise (technology to deliver increased bandwidth by connecting fiber optic cable to the customer premise) - $9 million.
Basic network growth and enhancements - $59 million.
Edited by zalternate, 27 March 2010 - 09:26 PM.
Posted 09 April 2010 - 04:13 AM
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