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SmartBro Canopy Software Update, How to? (w/ screenshots)


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#21 coolbuster2007

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Posted 04 January 2008 - 11:28 PM

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The problem is , i'm havin a hard time lookin for a 6pin plug. guess ima try other workarounds for that

i got dozens of them. my supplier has more  :cheesy:

#22 ExtremeFusion

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Posted 04 January 2008 - 11:30 PM

@budocski

If you are anywhere near Quiapo then try Raon, it has lots of electrical and electronic parts.. very cheap...

#23 coolbuster2007

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Posted 04 January 2008 - 11:32 PM

that's it! so now you got hold of the name, it was stingingsilver!

:afro:

#24 aneljr009

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Posted 05 January 2008 - 01:07 AM

HELP! how to convert SM ESN number to MAC address, & please post the link to the thread about MAC address method

#25 ExtremeFusion

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Posted 05 January 2008 - 01:12 AM

@aneljr009

here is the link...

http://www.testmy.ne...cseen#msg226478

#26 aneljr009

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Posted 05 January 2008 - 01:40 AM

Please help me convert my MAC address to IP, I'm noob

#27 aneljr009

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Posted 05 January 2008 - 01:45 AM

0a-00-3e-fd-3d-f4 = 10.244.61.253
am I correct?

#28 tdawnaz

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Posted 06 January 2008 - 03:40 PM

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God I love you.... your so sexy.. In a hairy.. bearded.. man sort of way.  :azn: :azn: :azn:

what?!...haven't u seen him in his other outfit?...maybe he just saves that one for me :smitten:

and i'm so glad u said that about the noob thing...cuz that was what i was gonna say too...no newbies here... :) but alotta love tho :)


#29 ExtremeFusion

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Posted 08 January 2008 - 06:02 AM

SmartBro subscriber, I just wanna share you this.

I already managed to start the Prizm 3.0 via web browser...
(Prizm will enable us to change CIR, BAM, Aggregate.. things like that)

And I have a theory that SmartBro doesn't use one here is a picture below of the status of the server...

Posted Image


and here is how the Prizm Management Software will look like when accessed via web browser...

Posted Image


If I was wrong about my theory, I (or should it be We) still have a problem in using the Prizm Management Software...

Take a look:

Posted Image


Posted Image


Login ID:?????
Username:?????

#30 jonnix21

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Posted 12 January 2008 - 05:55 AM

Guys help me, I cant update my canopy, Im trying to update it but during the process i got the message "Message: Error Connecting to device via telnet interface!!", what does it mean.. i need your help guys!!!  :sad:

#31 ExtremeFusion

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Posted 18 January 2008 - 09:06 AM

@jonnix21

in my second step, did you do something like unchecking "use default...."

#32 sven

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Posted 19 January 2008 - 11:06 AM

is that effective? where can i download CNUT 2.2? it is diff from cablenut right? Do u guys have links to give? I want to upgrade my canopy also. Best regards

#33 ExtremeFusion

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Posted 19 January 2008 - 07:05 PM

In my case, I had frequent no connectivity (means no internet at all, my Lan status shows me a different IP and a subnet mask only) at all with my previous canopy, had mine replaced for three times..
besides that, whenever I tried to ping 10.0.0.1 (basestation/ap) it says destination host unreachable.

Then I got so fury about it because SmartBro don't know what to do about it , I decided to take actions on my own.

Regarding your question, the link is posted in the first page of this forum.

anyways, here it is
http://www.testmy.ne...55320#msg255320

browse at the end of that particular post, it points you to the link on CNUT (yes, this one is different from cablenut)

#34 sven

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Posted 20 January 2008 - 02:04 AM

Thanks mate...i got it..i'll try to upgrade mine...i'll post result :) hope it's good.  :knuppel2:

#35 carts

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Posted 20 January 2008 - 09:20 PM

this is what i get when i entered my ESN so its not possible for me to download the update packages anyone can upload it to some files hosting website would be highly appreciated thanks..

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Our Records show that the CCN or ESN that you have entered has expired

To purchase a 12 month subscription to the Software Maintenance Program please contact your VAR, or Technical Support Centre. For Canopy products and Powerline MU, contact Technical Support at 1.888.605.2552 or 1.217.824.9742. For Point-to-Point products, call Technical Support at 877.515.0400


#36 sven

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Posted 22 January 2008 - 04:09 AM

"Assuming that the proper version of CNUT is installed and your desired update package/s is already saved in your PC, we may now proceed with the steps in updating your canopy."

I wasnt able to upgrade mine..*pkg file needed  :cry2:
1.) I've already have CNUT   :lol:
2.) But i dont have "desired update package"  :sad3: --> where can i find this?

Regards

#37 coolbuster2007

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Posted 22 January 2008 - 06:11 AM

nobody testified that the update was a success. i could be wrong and was just not reliably informed.

i believed, and always will, that the proper update is a simultaneous process. you should update the subscriber module at the same time the access point. and no one can do this w/o the assistance of smartbro techs, they are the ones assigned in the central or regional stations, not the contracted installers.

but hey! please correct me if i was wrong.  :smiley:

#38 ExtremeFusion

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Posted 22 January 2008 - 06:13 AM

@sven

ok, lets analyze it one at a time.

What version of CNUT do you use, the latest one ask for a *.pkg2 file, the older CNUTS, which is safe to say, is obsolete by now uses *.pkg file...

Question?!
How come you don't have the update package?

I posted a link in which you must enter your ESN (MAC) so that motorola could provide you with the proper update package for your SM.. you must know if you are using SM-DES or SM-AES

Here is the link:

http://http://www.mo...s.com/software/

when you put your ESN at that link, it will also ask for your email.
That is where they (motorola) will send the dl link for the update packages that is right for your SM.
remember that the dl link expires within 48 hours.

hope this helps...

:azn:

#39 ExtremeFusion

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Posted 22 January 2008 - 06:28 AM

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nobody testified that the update was a success. i could be wrong and was just not reliably informed.

i believed, and always will, that the proper update is a simultaneous process. you should update the subscriber module at the same time the access point. and no one can do this w/o the assistance of smartbro techs, they are the ones assigned in the central or regional stations, not the contracted installers.

but hey! please correct me if i was wrong.  :smiley:

once you have your SM updated, then the AP will recognize that you are using a different version.. then it will call for a scheduled update..

i noticed that since i have updated my canopy, my AP was updated too! updated not in the sense that i am on WR512 connection, but the AP in which I was connected..
it was updated after i have updated my canopy... and besides updating my canopy solve my frequent no connectivity problem. so i posted this because it might be of help to others too.

Anyways, we find solution to every problems that we encounter, like you CB you have 20 steps to assist poor speed, which not in all cases is effective for everyone right? same is true with those post about tweaking the canopy. It may or may not work for you. Because we are experiencing different situation at diffrent levels.

This topic SmartBro Canopy Sotfware Update, How to? (w/ screenshots) "STICKY"
was meant to teach us smartbro user how to do it, especially if you want to do it. it is completely up to you if you want to update or don't wanna update. It doesn't really matter.

And also, this is just another possible way to solve those issues that you may have with your canopy that is simply not solvable by tweaking the canopy or using 20 steps... this is just one of the option.

another thing is, I wouldn't update my canopy if it would screw my connection, I am happy that I updated my Canopy, because my RSSI (Radio Strength Signal Indicator) before was 300+ but after updating it was now at the level of 1000 - 1100.. sweet!

It really doesn't matter to me if this tutorial is testified or not..
As I have said before, we are experiencing different situation at different levels.. especially in WISP there is no thing like a one win-win solution to problems we encounter..

You are opt to try this, but you are not force to do it...

didn't I post a reminder, do not blame me if ever your canopy is made unusable by this tutorial..  :evil6:
things happen guys.. hehehe!  :grin:

#40 sven

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Posted 22 January 2008 - 07:04 AM

No worries i've no intention of blaming someone for whatever will happen to this..well at least there's an option re upgrading...and i thank you for that...if thing didnt work it out...change antenna LOLZ. My bad that i didnt read the links abt *.pkg. I am now downloading AES...and since I dont know if im AES or DES so  i requested both. I'll post the result :)





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