4 replies to this topic

[Smoses]

So I have the 6mb connection with Comcast and in the last 2 to 3 days the internet became very slow.  That eventually led me here where what I found astounded me.  Speeds similar to this:

:::.. Download Stats ..:::
Download Connection is:: 155 Kbps about 0.2 Mbps (tested with 512 kB)
Download Speed is:: 19 kB/s
Tested From:: http://testmy.net/ (Main)
Test Time:: 2008/10/03 - 4:00am
Bottom Line:: 3X faster than 56K 1MB Download in 53.89 sec
Tested from a 512 kB file and took 27.027 seconds to complete
Download Diagnosis:: May need help : running at only 2.48 % of your hosts average (comcast.net)
D-Validation Link:: http://testmy.net/stats/id-PVI4Q97TE
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3) Gecko/2008092417 NET_mmhpset [!]

I contacted Comcast through there online chat where they proceeded to reset the modem on their end, then had me turn off my computer and reset my modem.  After I did all that, what I found was that my internet no longer worked at all for the past 5 hours.  I spent a lot of time trying to get it to work, when randomly it started working again, but still at these horrendously slow speeds.

So, I ask, any ideas what could be the problem?  For the record, I did a bunch of virus, adware, etc. scans and cleaned my computer as well as cleaned my registry.  I'm gonna give them a call some time tomorrow, assuming it doesn't get fixed by then.

Any help would be greatly appreciated.

[mudmanc4]

Maybe do scans in safe mode, there might be something nasty running in the memory.

[tommie gorman]

Try this link, and do the whole thing.
http://www.testmy.net/t-4257

[Smoses]

Just wanted to let you know, the internet completely died not too long after I posted that message.  Called Comcast the next day.  They got a technician out earlier today and it turns out that the modem they gave me was faulty.  They swapped it out with a new one and everything is back in tip-top shape.

Thanks for the reply's though, I really do appreciate it.

And in case you were wondering:

:::.. Download Stats ..:::
Download Connection is:: 6667 Kbps about 6.7 Mbps (tested with 25600 kB)
Download Speed is:: 814 kB/s
Tested From:: http://testmy.net/ (Main)
Test Time:: 2008/10/07 - 12:20pm
Bottom Line:: 116X faster than 56K 1MB Download in 1.26 sec
Tested from a 25600 kB file and took 31.455 seconds to complete
Download Diagnosis:: Looks Great : 6.6 % faster than the average for host (comcast.net)
D-Validation Link:: http://testmy.net/stats/id-NT5F6JVUQ
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3) Gecko/2008092417 NET_mmhpset [!]

[mudmanc4]

Good news