8 replies to this topic

[cdeez]

I just got upgraded to the 16/2 tier , but my upload looks alot better . What do you guys think ?

:::.. testmy.net test results ..:::
Download Connection is:: 14251 Kbps about 14.25 Mbps (tested with 25600 kB)
Download Speed is:: 1740 kB/s
Upload Connection is:: 7800 Kbps about 7.8 Mbps (tested with 5983 kB)
Upload Speed is:: 952 kB/s
Tested From:: http://testmy.net (Main)
Test Time:: 2009/08/29 - 12:26am
D-Validation Link:: http://testmy.net/stats/id-TLVM1N4OP
U-Validation Link:: http://testmy.net/stats/id-UN401TORJ
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729) [!]

[mudmanc4]

Super nice 

[cdeez]

Ya , must be some kind of powerboost

[cdeez]

Great now that they upgraded me im getting random disconnects here are my signal strengths

Receive Power Level (upstream) -4.9 Dbmv
Overall Health Check Status
Transmit Power Level (upstream) 55.0 Dbmv
Receive Power Level (downstream) -12.6 Dbmv
Modem Boot File d11_m_sb5100_speedtier_c01.cm
Downstream Signal Quality (SNR) 36.4
Upstream Signal Quality (SNR) 33.9
Current Device Status 6 (Online)
End of Life Status No
Current CMTS Status ACTIVE
Device Up Time 12:24:48.00
Modem Lost Syncs 0
Modem Resets 1
Device Make/Model Motorola Corporation SB5100

[mudmanc4]

Can you do another speedtest here, and post it ?

Go into "misc tools" menu at the top of each page, and do a trace route to testmy.net.

[cdeez]

Here is the traceroute .    1 a6.e2.364a.static.theplanet.com (74.54.226.166) 0.030 ms 0.030 ms 0.026 ms


and here is my 2nd speed test , a little slower today .

:::.. testmy.net test results ..:::
Download Connection is:: 14387 Kbps about 14.39 Mbps (tested with 25600 kB)
Download Speed is:: 1756 kB/s
Upload Connection is:: 4544 Kbps about 4.5 Mbps (tested with 5983 kB)
Upload Speed is:: 555 kB/s
Tested From:: http://testmy.net (Main)
Test Time:: 2009/08/30 - 9:47pm
D-Validation Link:: http://testmy.net/stats/id-BDGLJY2R8
U-Validation Link:: http://testmy.net/stats/id-M8FSV692U
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729) [!]

[mudmanc4]

It might be a good idea for you to use the automatic test here at testmy.net, it's in the misc tools section up at the top of the page, this will log the test results for you. Of course since your a member all of your tests are logged for you. But this may give you an idea of the times that your having issues. Also able to refer to the ISP.

[cdeez]

I got it all fixed , had a tech guy come out  moved my cable line to a new connector in the meter room in my apt complex . Signal is much better and internet has not dropped since.

[BSpot79]

yeah...I'm a technician for Comcast.  That 55 DbMv is too high for the transmit level and the higher that number the harder it is for the modem too talk back.  This creates heat and the heat causes the modem to shut off until it cools down.  Then repeat the process.  It's best to keep that upload below 50 DbMv