126 replies to this topic

[zalternate]

Quote

we are both on the same uplink and downlink cell. 59/497

Well how about this...... Your IP ranges? I think your speed test here showed up as DirecWay. Does his show up the same too?  I've seen the occasional example post of getting a IP range changed, to deal with weird speed issue.

Or can you do a 'reset' of the HN9000 Modem, and of course it having to re-download it's firmware updates, since manufacture.
I think one firmware update helps the HN9000 modems to run a little bit cooler.

[compuguybna]

Was your brother a "NEW INSTALL (eg, never had hughesnet before)" or an "UPGRADE".....???

I would think an new install would experience better speeds than an "Upgrade"..........For the mere fact that they're trying to impress a new user with higher speeds, but dont really care about existing customers.
My opinion though

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Honest my brother is pointed at Spaceway3 and on the same beam as me....no slow downs, and what really pisses me off he is on the basic plan? 

[compuguybna]

Another member on here "guitarjim" I think, also got an upgrade to the HN9000.

I am very curious to hear about his experience and his speeds since then.

Poor guy dedicated an entire website of speed tests.

[fikester]

Quote

Was your brother a "NEW INSTALL (eg, never had hughesnet before)" or an "UPGRADE".....???

I would think an new install would experience better speeds than an "Upgrade"..........For the mere fact that they're trying to impress a new user with higher speeds, but dont really care about existing customers.
My opinion though

brand new install....also got the better ravens style dish

[compuguybna]

Yea, my SECOND dish was different from my original.  In only two months, they'd changed dishes.

The installer said this one was more lightweight, and had a handle on it where he could carry it to the roof.

the LNB and feedhorn looked the same (elliptical).

Can't really say if it worked any better (well, I guess it worked GREAT but then the NOC dicked me over.)

Quote

brand new install....also got the better ravens style dish

[fikester]

I cant believe its above 200k this time of the evening.

::::::::::.. Download Stats ..::::::::::
Download Connection is:: 1650 Kbps about 1.7 Mbps (tested with 1544 kB)
Download Speed is:: 201 kB/s
Tested From:: http://testmy.net/ (Main)
Test Time:: 2009/09/25 - 6:46pm
Bottom Line:: 29X faster than 56K 1MB Download in 5.09 sec
Tested from a 1544 kB file and took 7.667 seconds to complete
Download Diagnosis:: Awesome! 20% + : 89.22 % faster than the average for host (DirecWay.com)
D-Validation Link:: http://testmy.net/stats/id-DQ9CHLP0M
User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729)

:::.. Upload Stats ..:::
Upload Connection is:: 196 Kbps about 0.2 Mbps (tested with 1013 kB)
Upload Speed is:: 24 kB/s
Tested From:: http://testmy.net/ (Main)
Test Time:: 2009/09/25 - 6:49pm
Bottom Line:: 3X faster than 56K 1MB Upload in 42.67 sec
Tested from a 1013 kB file and took 42.313 seconds to complete
Upload Diagnosis:: Awesome! 20% + : 28.1 % faster than the average for host (direcway.com)
U-Validation Link:: http://testmy.net/stats/id-JK7L1IZEX
User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729) [!]

[compuguybna]

Enjoy it while ya can. I guarantee ya it wont last for long!  Begin the 30 day count-down ! 

[compuguybna]

Slightly irratic though . . .but still an improvement, eh?

Fri Sep 25 2009 @ 6:31:32 pm  DN 1013 kB 179 Kbps (22 kB/s) fikester 1598607392790 DirecWay.com  CH1TDUINE IMG
Fri Sep 25 2009 @ 6:20:18 pm  DN 512 kB 251 Kbps (31 kB/s) fikester 1598607392790 DirecWay.com  1OGI4DZWA IMG
Fri Sep 25 2009 @ 6:06:02 pm  DN 3072 kB 1625 Kbps (198 kB/s) fikester 1598607392790 DirecWay.com  1ZQSBK4R6 IMG
Fri Sep 25 2009 @ 5:46:00 pm  DN 1544 kB 1650 Kbps (201 kB/s) fikester 1598607392790 DirecWay.com  DQ9CHLP0M IMG
Fri Sep 25 2009 @ 5:37:00 pm  DN 1544 kB 1642 Kbps (200 kB/s) fikester 1598607392790 DirecWay.com  E5ANQJG3O IMG
Fri Sep 25 2009 @ 5:36:43 pm  DN 1536 kB 1571 Kbps (192 kB/s) fikester 1598607392790 DirecWay.com  K8OW5I4UB IMG
Fri Sep 25 2009 @ 3:38:17 pm  DN 1544 kB 259 Kbps (32 kB/s) fikester 1598607392790 DirecWay.com  FKHVM3B06 IMG
Fri Sep 25 2009 @ 3:20:35 pm  DN 1544 kB 842 Kbps (103 kB/s) fikester 1598607392790 DirecWay.com  43FE8J1XL IMG
Fri Sep 25 2009 @ 3:20:06 pm  DN 4096 kB 793 Kbps (97 kB/s) fikester 1598607392790 DirecWay.com  P3K7QAUF1 IMG
Fri Sep 25 2009 @ 3:11:26 pm  DN 1013 kB 288 Kbps (35 kB/s) fikester 1598607392790 DirecWay.com  MB8CFVIL1 IMG
Fri Sep 25 2009 @ 3:10:27 pm  UP 1013 kB 197 Kbps (24 kB/s) fikester 1598607392790 DirecWay.com  XDYO6M4HU IMG
Fri Sep 25 2009 @ 3:07:08 pm  UP 579 kB 204 Kbps (25 kB/s) fikester 1598607392790 DirecWay.com  QOFWVL5DE IMG
Fri Sep 25 2009 @ 3:06:29 pm  DN 1536 kB 1436 Kbps (175 kB/s) fikester 1598607392790 DirecWay.com  1XNS6LG3T IMG
Fri Sep 25 2009 @ 3:01:49 pm  DN 1013 kB 885 Kbps (108 kB/s) fikester 1598607392790 DirecWay.com  9RLWF6Y3Q IMG
Fri Sep 25 2009 @ 3:01:19 pm  DN 1013 kB 305 Kbps (37 kB/s) fikester 1598607392790 DirecWay.com  X5BTKDF2Q IMG
Fri Sep 25 2009 @ 3:00:19 pm  DN 1544 kB 411 Kbps (50 kB/s) fikester 1598607392790 DirecWay.com  P5M4YWRVL IMG
Fri Sep 25 2009 @ 1:38:48 pm  DN 4096 kB 1634 Kbps (199 kB/s) fikester 1598607392790 DirecWay.com  VAWLX032N IMG
Fri Sep 25 2009 @ 12:22:32 pm  UP 1013 kB 243 Kbps (30 kB/s) fikester 1598607392790 DirecWay.com  489W25YZ6 IMG
Fri Sep 25 2009 @ 12:21:29 pm  DN 4096 kB 1609 Kbps (196 kB/s) fikester 1598607392790 DirecWay.com  49YATQKS6 IMG
Fri Sep 25 2009 @ 11:15:47 am  UP 1013 kB 249 Kbps (30 kB/s) fikester 1598607392790 DirecWay.com  6HIPXF53K IMG
Fri Sep 25 2009 @ 11:14:50 am  DN 4096 kB 1612 Kbps (197 kB/s) fikester 1598607392790 DirecWay.com  4PYBK80S7 IMG
Fri Sep 25 2009 @ 3:08:18 am  UP 1496 kB 260 Kbps (32 kB/s) fikester 1598607392790 DirecWay.com  9Y0T1MRZL IMG
Fri Sep 25 2009 @ 2:23:11 am  UP 579 kB 227 Kbps (28 kB/s) fikester 1598607392790 DirecWay.com  IHLPBRAYW
Fri Sep 25 2009 @ 2:22:37 am  DN 4096 kB 1616 Kbps (197 kB/s) fikester 1598607392790 DirecWay.com  2TEJ7009B IMG

Quote

I cant believe its above 200k this time of the evening.

::::::::::::::[size=8pt]::::::::::.. Download Stats ..::::::::::::::::::::::::
Download Connection is:: 1650 Kbps about 1.7 Mbps (tested with 1544 kB)
Download Speed is:: 201 kB/s
Tested From:: http://testmy.net/ (Main)
Test Time:: 2009/09/25 - 6:46pm
Bottom Line:: 29X faster than 56K 1MB Download in 5.09 sec
Tested from a 1544 kB file and took 7.667 seconds to complete
Download Diagnosis:: Awesome! 20% + : 89.22 % faster than the average for host (DirecWay.com)
D-Validation Link:: http://testmy.net/stats/id-DQ9CHLP0M
User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729)

[size=8pt]:::::::[size=8pt]::::::::::.. Upload Stats ..:::::::::::::::::
Upload Connection is:: 196 Kbps about 0.2 Mbps (tested with 1013 kB)
Upload Speed is:: 24 kB/s
Tested From:: http://testmy.net/ (Main)
Test Time:: 2009/09/25 - 6:49pm
Bottom Line:: 3X faster than 56K 1MB Upload in 42.67 sec
Tested from a 1013 kB file and took 42.313 seconds to complete
Upload Diagnosis:: Awesome! 20% + : 28.1 % faster than the average for host (DirecWay.com)
U-Validation Link:: http://testmy.net/stats/id-JK7L1IZEX
User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729)

[fikester]

Quote

Slightly irratic though . . .but still an improvement, eh?

Fri Sep 25 2009 @ 6:31:32 pm  DN 1013 kB 179 Kbps (22 kB/s) fikester 1598607392790 DirecWay.com  CH1TDUINE IMG
Fri Sep 25 2009 @ 6:20:18 pm  DN 512 kB 251 Kbps (31 kB/s) fikester 1598607392790 DirecWay.com  1OGI4DZWA IMG
Fri Sep 25 2009 @ 6:06:02 pm  DN 3072 kB 1625 Kbps (198 kB/s) fikester 1598607392790 DirecWay.com  1ZQSBK4R6 IMG
Fri Sep 25 2009 @ 5:46:00 pm  DN 1544 kB 1650 Kbps (201 kB/s) fikester 1598607392790 DirecWay.com  DQ9CHLP0M IMG
Fri Sep 25 2009 @ 5:37:00 pm  DN 1544 kB 1642 Kbps (200 kB/s) fikester 1598607392790 DirecWay.com  E5ANQJG3O IMG
Fri Sep 25 2009 @ 5:36:43 pm  DN 1536 kB 1571 Kbps (192 kB/s) fikester 1598607392790 DirecWay.com  K8OW5I4UB IMG
Fri Sep 25 2009 @ 3:38:17 pm  DN 1544 kB 259 Kbps (32 kB/s) fikester 1598607392790 DirecWay.com  FKHVM3B06 IMG
Fri Sep 25 2009 @ 3:20:35 pm  DN 1544 kB 842 Kbps (103 kB/s) fikester 1598607392790 DirecWay.com  43FE8J1XL IMG
Fri Sep 25 2009 @ 3:20:06 pm  DN 4096 kB 793 Kbps (97 kB/s) fikester 1598607392790 DirecWay.com  P3K7QAUF1 IMG
Fri Sep 25 2009 @ 3:11:26 pm  DN 1013 kB 288 Kbps (35 kB/s) fikester 1598607392790 DirecWay.com  MB8CFVIL1 IMG
Fri Sep 25 2009 @ 3:10:27 pm  UP 1013 kB 197 Kbps (24 kB/s) fikester 1598607392790 DirecWay.com  XDYO6M4HU IMG
Fri Sep 25 2009 @ 3:07:08 pm  UP 579 kB 204 Kbps (25 kB/s) fikester 1598607392790 DirecWay.com  QOFWVL5DE IMG
Fri Sep 25 2009 @ 3:06:29 pm  DN 1536 kB 1436 Kbps (175 kB/s) fikester 1598607392790 DirecWay.com  1XNS6LG3T IMG
Fri Sep 25 2009 @ 3:01:49 pm  DN 1013 kB 885 Kbps (108 kB/s) fikester 1598607392790 DirecWay.com  9RLWF6Y3Q IMG
Fri Sep 25 2009 @ 3:01:19 pm  DN 1013 kB 305 Kbps (37 kB/s) fikester 1598607392790 DirecWay.com  X5BTKDF2Q IMG
Fri Sep 25 2009 @ 3:00:19 pm  DN 1544 kB 411 Kbps (50 kB/s) fikester 1598607392790 DirecWay.com  P5M4YWRVL IMG
Fri Sep 25 2009 @ 1:38:48 pm  DN 4096 kB 1634 Kbps (199 kB/s) fikester 1598607392790 DirecWay.com  VAWLX032N IMG
Fri Sep 25 2009 @ 12:22:32 pm  UP 1013 kB 243 Kbps (30 kB/s) fikester 1598607392790 DirecWay.com  489W25YZ6 IMG
Fri Sep 25 2009 @ 12:21:29 pm  DN 4096 kB 1609 Kbps (196 kB/s) fikester 1598607392790 DirecWay.com  49YATQKS6 IMG
Fri Sep 25 2009 @ 11:15:47 am  UP 1013 kB 249 Kbps (30 kB/s) fikester 1598607392790 DirecWay.com  6HIPXF53K IMG
Fri Sep 25 2009 @ 11:14:50 am  DN 4096 kB 1612 Kbps (197 kB/s) fikester 1598607392790 DirecWay.com  4PYBK80S7 IMG
Fri Sep 25 2009 @ 3:08:18 am  UP 1496 kB 260 Kbps (32 kB/s) fikester 1598607392790 DirecWay.com  9Y0T1MRZL IMG
Fri Sep 25 2009 @ 2:23:11 am  UP 579 kB 227 Kbps (28 kB/s) fikester 1598607392790 DirecWay.com  IHLPBRAYW
Fri Sep 25 2009 @ 2:22:37 am  DN 4096 kB 1616 Kbps (197 kB/s) fikester 1598607392790 DirecWay.com  2TEJ7009B IMG

Not under FAP green light....record speed @ 27Kbps! The only thing steady is the upload....not usable in the evening at all, and my 30days are not up.....worse than the Ku band system

[compuguybna]

Yikes!  Are those speedtest screenshots from the OLD system or the NEW Hn9000 system??????

[fikester]

Quote

Yikes!  Are those speedtest screenshots from the OLD system or the NEW Hn9000 system??????

Spaceway3 system.......all crap after 6pm-midnight with web response as high as 57sec unreal! speeds are steady 1600/250 other than the evening hours? nothing on my end? forgot to mention the executive customer care at Hughes are well aware of this......whats being done, guess nothiing. All new equipment HN9000 and sat pro + account.

[compuguybna]

Any WEB RESPONSE test greater than 20 = terrible.   

even the India tech support would transfer the phone call to Level 2 with plenty of those.

Tier-4 said 50-60-70 were terrible.  I've had them in the 120's.....

I will be most interested when guitarjim posts some of his speeds.  He did an upgrade about the same time as you.

Didn't you say your brother had the same system and it was good?

What is your SIGNAL STRENGTH??????   Do you have alot of RX and TX errors?

You can check the stats in 192.168.1.1

Quote

Spaceway3 system.......all crap after 6pm-midnight with web response as high as 57sec unreal! speeds are steady 1600/250 other than the evening hours? nothing on my end? forgot to mention the executive customer care at Hughes are well aware of this......whats being done, guess nothiing. All new equipment HN9000 and sat pro + account.

[compuguybna]

I'd ask for some explanations.  Everyone knows me very well at ECC! LOL  By the way, tell William HELLO for me! 

Make sure you document those...Use the EMAIL link to send them to Tech Support (you'll just get an
automated response as usual, but at least your email will be documented in your file).

Quote

forgot to mention the executive customer care at Hughes are well aware of this......whats being done, guess nothiing. All new equipment HN9000 and sat pro + account.

[fikester]

Its just strange my speeds are rock solid 1600/250 all day long until evening hours then the crappy test results begin? Would think if it were an pointing issue,cable etc...speeds would not be good all day long? Yes my brother has the exact same system other than the plan (basic 1000/125) and it seldom is slower than 700/75? are signals are pretty much the same with in 3pts. I have emailed and called them last 2 days.......?

[compuguybna]

That was my whole basis of complaining with Hughes.... PERFECT speeds day 1-32     24/7.......

After that, Almost near plan speeds until about 4pm, then about 300-400K.  So, one is to only derive that there was NOTHING wrong with the equipment (if it achieved 1.5Mbps until 4pm).

and what I said earlier might possibly be true.  New users are not throttled sometime after their trial period.

Upgrade customers are throttled during 4-12 from day 1.  But ooohhhh, no one at Hughes will admit that, not even Tier-4 Engineering, and all ECC can say is "speeds aren't guaranteed"......

Quote

Its just strange my speeds are rock solid 1600/250 all day long until evening hours then the crappy test results begin? Would think if it were an pointing issue,cable etc...speeds would not be good all day long? Yes my brother has the exact same system other than the plan (basic 1000/125) and it seldom is slower than 700/75? are signals are pretty much the same with in 3pts. I have emailed and called them last 2 days.......?

[fikester]

Quote

That was my whole basis of complaining with Hughes.... PERFECT speeds day 1-32     24/7.......

After that, Almost near plan speeds until about 4pm, then about 300-400K.  So, one is to only derive that there was NOTHING wrong with the equipment (if it achieved 1.5Mbps until 4pm).

and what I said earlier might possibly be true.  New users are not throttled sometime after their trial period.

Upgrade customers are throttled during 4-12 from day 1.  But ooohhhh, no one at Hughes will admit that, not even Tier-4 Engineering, and all ECC can say is "speeds aren't guaranteed"......

I am going to stay up tonight and keep testing,  almost sure by  1201AM it will be 1600/250

[compuguybna]

Keep us informed ! ! !  Be sure not to FAP yourself doing speed tests.  I did that once!

Of course Tech Support was UNWILLING to "un-fap" me, even though they requested that..

Give ECC hell if things don't improve  (of course, at this point, it would either be keep it or cancel it).

[fikester]

Quote

Keep us informed ! ! !  Be sure not to FAP yourself doing speed tests.  I did that once!

Of course Tech Support was UNWILLING to "un-fap" me, even though they requested that..

Give ECC hell if things don't improve  (of course, at this point, it would either be keep it or cancel it).

Perhaps Hughesnet dish needs the adjument tool as well? 

[compuguybna]

that is so F*****G funny!   That's the exact same thing I did to mine to get it off the side of the house.
Damn installed had drilled about 10 screws into the brick.  (I did take the TRIA off like that guy before I busted the hell out of it! LOL   

the HUGHES dish was on the roof because I refused to pay $125 for a pole install..  That would have been an awesome video of me sailing the dish off the roof like a frisbee...... I just yelled "LOOK OUT BELOW"!

[fikester]

Quote

that is so F*****G funny!   That's the exact same thing I did to mine to get it off the side of the house.
Damn installed had drilled about 10 screws into the brick.  (I did take the TRIA off like that guy before I busted the hell out of it! LOL   

the HUGHES dish was on the roof because I refused to pay $125 for a pole install..  That would have been an awesome video of me sailing the dish off the roof like a frisbee...... I just yelled "LOOK OUT BELOW"!

Thats the other bad part....dug my own hole 36" deep and filled everything up with crete......pole is true and rock solid foundation.