7 replies to this topic

[neeko1]

I went from RR Turbo to Extreme service a few months ago, here in Cincinnati Ohio. The service is supposed to
test 30mbps down/ 5mbps up. Using all kinds of
speed test sites, it tested close the first week.
*********Even West Coast test sites.*********
Then for 4-5 weeks it went south. After countless phone calls & e-mails, they now have it testing 30/5 on local & short hops.
For about three weeks now, if I try to speed test a west coast server, my download is lower than my
upload speed ?
When I speed test N.J. I get about 15mbps down, but
I only get 2mbps to Sanfrancisco. There has to be a over stressed hub/node some where.
I game late at night to west coast...Please Help

When my Extreme was running right, I got about 26-28mbps here, now I getting about 12-15mbps here...
I guess I need an IP to west coast to trace.

[Conuck]

:welcome:to the forum and we hope you enjoy it here! Run a tracert and post it, especially the slow speeds!

[Tom Parkison]

I'm having the same issue in Cleveland, OH. I have the 50/5 service.

C:\Users\Tom>tracert testmy.net

Tracing route to testmy.net [174.120.187.140]
over a maximum of 30 hops:

1     2 ms     2 ms     1 ms  192.168.0.1
2     *        *        *     Request timed out.
3    17 ms    10 ms     8 ms  gig1-6.lksdoh1-rtr1.neo.rr.com [24.164.113.140]
4    10 ms     9 ms     9 ms  tge1-3.stvloh1-rtr1.neo.rr.com [24.164.111.47]
5    10 ms    11 ms    11 ms  tge3-0-0.clevoh1-rtr01.neo.rr.com [24.164.117.134]
6    28 ms    27 ms    29 ms  tge1-1-0.ncntoh1-rtr01.neo.rr.com [24.164.117.139]
7    20 ms    34 ms    19 ms  tge4-0-1.ar01.clevohek.mwrtn.rr.com [65.25.137.9]
8    20 ms    21 ms    19 ms  ae1.clevoh1-rtr0.mwrtn.rr.com [65.189.140.130]
9    29 ms    28 ms    28 ms  ae-3-0.cr0.dca20.tbone.rr.com [66.109.6.70]
10   28 ms    29 ms    59 ms  107.14.19.135
11   27 ms    36 ms    27 ms  64.213.78.149
12   68 ms    67 ms    67 ms  The-Planet-Dallas.TenGigabitEthernet6-2.ar5.DAL2.gblx.net [67.17.168.94]
13   67 ms    66 ms    67 ms  te7-2.dsr01.dllstx3.networklayer.com [70.87.253.10]
14    *        *        *     Request timed out.
15   77 ms    67 ms    67 ms  a.ff.5746.static.theplanet.com [70.87.255.10]
16   64 ms    65 ms    64 ms  8c.bb.78ae.static.theplanet.com [174.120.187.140]

Uploads are fine... http://testmy.net/db/k3g40St

On the 14th download tests were fine as seen in this test... http://testmy.net/db/km4hUOw
But today, it has tanked. http://testmy.net/db/q3Urizd http://testmy.net/db/XvE2Q3B http://testmy.net/db/0emYgFZ

BotEdit: TomParkison, April 18 2011 and 7 Days Prior ...only listing download results

[xs1]

Roadrunners been known for overselling their alloted node space. Bet you have much better speeds early morning.

[Tom Parkison]

I just tested a download of the new nVidia driver pack just a couple of minutes ago. It is 7PM here. Well into the evening of when a cable node should be stressed but here I am downloading at 5.13 MB/s.

I talked to Time Warner Cable Signature Home Technical Support and they looked at my node's usage. Well below 40% usage even during peak times. He said that there are only 148 people on my node which is quite a small number of people. The technician said that's the smallest amount of people he's ever seen on a node.

I know that Time Warner Cable has been dumping a lot of money into my area to get it ready for Wideband service. They are doing a lot at the headend upgrading CMTS equipment and laser assemblies.

[Tom Parkison]

:::.. TomParkison's Download Test Results ..:::
Download Connection is:: 41145 Kbps about 41.1 Mbps (tested with 100 MB)
Download Speed is:: 5143 kB/s or 5.1 MB/s
Tested From:: http://testmy.net/ (Dallas, TX USA)
Validation Link:: http://testmy.net/db/poKefbC
Test Time:: 2011-04-18 18:18:14 GMT -7
1MB Download in 0.2 Seconds - 1GB Download in ~3 Minutes - 718X faster than 56K
Tested from a 100 MB file and took 20.388 seconds to complete
Running at 500% of hosts average (Rr.com)
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/534.16 (KHTML, like Gecko) Chrome/10.0.648.205 Safari/534.16 [!]

[mudmanc4]

Hi Tom , I'm on RR , not 50 , as it's not offered here in NW ohio, 15/ .7 and Iv'e had increasingly slow speeds, and it's getting terribly worse.

Over the last several months , and most recently , the last several days to a week has been horrific. In fact as i type , I see the browser is still trying to load that last bit of what not.

Tech here will do no good, on the phone with them over the last week several times , there not letting go of any information , but talking to others in my area as well as others in Ohio , this seems to be the norm right now overall but not for all.

You can see there is an issue by the average in my sig.

Now i can ssh into anything in the Us no issue , even usenet is fine but a slight load error when loading too many headers at once.

Seems you've picked up a little.

how's this for my connection ? lol

[xs1]

I just tested a download of the new nVidia driver pack just a couple of minutes ago. It is 7PM here. Well into the evening of when a cable node should be stressed but here I am downloading at 5.13 MB/s.

I talked to Time Warner Cable Signature Home Technical Support and they looked at my node's usage. Well below 40% usage even during peak times. He said that there are only 148 people on my node which is quite a small number of people. The technician said that's the smallest amount of people he's ever seen on a node.

I know that Time Warner Cable has been dumping a lot of money into my area to get it ready for Wideband service. They are doing a lot at the headend upgrading CMTS equipment and laser assemblies.

Gotta love the resume feature

And dont always believe what they tell you about the node usage lol.. When i was up in iowa a month ago i fought with 'imoncomunications" my ISP up there who told me the same thing. " the node is barely used, theirs only 46 people currently assigned to that node". 8 technicians later, 3 new drop lines, 4 new modems, and 3 trouble tickets for the entire neighborhood area... finally a tier 3 technician told me that altho their were very few people on the node, their allotted bandwidth for the area was depleting. They sold more customers than they had bandwidth.... Funny part is , every day there were 3 or more " new install " trucks out signing more people up! lol. Finally i just switched.

not saying that you/anyone should switch but network reliability "is not guaranteed" as they say and " speeds to anything out of our network" are also not guaranteed. They only make good on servers / routes within their network. Hense why they want you to do speedtests on test sites within their network