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Error and can't test


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#1 hmc40

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Posted 23 September 2011 - 04:15 PM

I'm having trouble trying to do download speed test. Keep getting a #2000 says can't use this community. Started after I started getting this  error ERROR 101 (net::ERR_CONNECTION_RESET): My ISP is WILD BLUE through Directv. Have contacted Wild Blue but they say it's on my end. Did everything with them and still having problems. Any ideas. Any help would be so much appreciated. Thank you. Helen Christensen (hmc40)

#2 CA3LE

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Posted 23 September 2011 - 08:58 PM

Are you still getting this error?
"Working to improve our Internet one connection at a time."
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#3 CA3LE

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Posted 25 September 2011 - 02:58 PM

View Posthmc40, on 23 September 2011 - 04:15 PM, said:

I'm having trouble trying to do download speed test. Keep getting a #2000 says can't use this community. Started after I started getting this  error ERROR 101 (net::ERR_CONNECTION_RESET): My ISP is WILD BLUE through Directv. Have contacted Wild Blue but they say it's on my end. Did everything with them and still having problems. Any ideas. Any help would be so much appreciated. Thank you. Helen Christensen (hmc40)

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Quote


You asked, An Error Occurred Sorry, an error occurred. If you are unsure on how to use a feature, or don't know why you got this error message, try looking through the help files for more information.[#2000] You are not allowed to visit this community.All I'm trying to do is test my download and I always get this. Use to could test Download speed but no more.

I looked up your IP address history and two of the IP's that you've used were banned.  This doesn't mean that you've been banned one of my moderators must have banned the IP without researching it and noticing that 50 other people have registered accounts under those address, they're obviously shared.

I corrected this by releasing those IPs, if you're still having an issue please let me know.

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#4 hmc40

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Posted 26 September 2011 - 04:50 PM

Want to thank  CA3LE for your help. Really appreciate it. Thank you. Helen

#5 CA3LE

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Posted 26 September 2011 - 07:29 PM

View Posthmc40, on 26 September 2011 - 04:50 PM, said:

Want to thank  CA3LE for your help. Really appreciate it. Thank you. Helen
No problem.  I'm glad I could resolve that for you.
"Working to improve our Internet one connection at a time."
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