I paid for a ground mounted pole and started with the 6000 and was "upgraded" to a 7000 when we had problems with chipmonks eating through the RG-6 cable. I tolerated the FAP reduction and high bills to get 1Mip downloads and even got up early to do some FAP free surfing, but I refused to pay for a new $350+ ground installation when the Hughes-installed pole rusted through and fell over last fall.
Their tech support became increasingly worthless as the years progressed and sent out an independant installer to "re-aim" the dish lying on the ground. No backing from Hughes on the original install since a different independant installer did the original, now defunct install.
In the last few years, three different 3G / 4G wireless cellular internet providers have started covering my area. We held on to Hughes waiting to see how things would pan out; needless to say we bid them farewell after the pole fell over. Too bad, DirecWay started out pretty decent give the limitations of shared satellite bandwidth.
I knew the handwriting was on the wall when DirecTV started selling WildBlue. Why they couldn't bundle a streaming service with DirecTV and HughesNet, instead of essentially forcing me to look elsewhere for a non-FAP'd ISP that supports DirecTV, I'll never figure that one out?