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Honey They Fixed My Internet


Pgoodwin1

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Late Dec or early Jan, TWC (or a company they're renting service from) fixed something. I'm now getting very close to the 50/5 service I'm signed up for. Some of those deep dips on the 60 day chart went down to 2-3 Mbps download - slower than the upload speed. It was painful.

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I called WC a month ago when I was getting those really low speeds. They blamed it on "the Internet", and I wasn't able to get any other answer except that it was somebody else's equipment. They must have other people call in about it, or the first of January 2014 they began service with another provider.

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  • 7 months later...

After about 8 months now, the service is still pretty solid. During busy hours and especially on weekends, the download rates are down from close to 50 Mbps to the lower mid-30s to low 40s on average, but there are a lot more short term low readings going on where the test plot shows dips down below 20 and sometimes in the single digits. There must be a ton of people now eating bandwidth compared to a year or two ago.

Off hour weekday averages are in the 50-54 Mbps range.

....on my wired 2010 iMac

But the path that TWC is using from Cincinnati to the TestMy server in Dallas is a lot slower than the one to Washington, DC

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