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Charusho

NBN Co. (Aus) not accepting testmy.net as evidence.

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Hi Guys,

 

Just got off the phone with my NBN provider and explained the sporadic speeds issue

especially during the peak hours. Explained that I use this site and how accurate the tests are.

The provider said NBN Co. will ONLY accept speedtest.net as a source and I need to provide poor speed

results for them to escalate the issue.

 

Thoughts on this?

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I know this response all to well - I have had similar from NBN Co and TPG.  The reason they only take speedtest.net net is they prioritise the traffic to them to inflate the numbers and make NBN and the RSP look better... I call it Fraud!  They should accept test results from any valid test provider.

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