Jump to content
Sign in to follow this  
Ken Mills

Ken Mills

Recommended Posts

Hooked up to Belong NBN provider,at rated speed 25Mbps speed Fibre optic to node 100 metre copper to residence router Gateway access, and Wifi to multiple devices. Max download speed about 24Mbps falls off to less than 1Mbps at times. what is going on to cause such a drop in download service.

 

Share this post


Link to post
Share on other sites

There are a variety of things that could be affecting your speed - at your place or externally (local connections, at your ISP, or on other legs of where your traffic is coming and going).

 

Give your ISP a call. Be polite, patient, and persistent. They should be able to help out. It may take more than one call.

Share this post


Link to post
Share on other sites

You could try hooking directly to your modem with Ethernet and see if it behaves the same as when you're using all your other equipment. If you're using wireless and it's slower than the Ethernet connection, try testing right next to your wireless unit. If it's faster, then you are likely too far from the wireless base station.

 

The ISP should be able to help you determine if the problem is inside your house or not

 

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Sign in to follow this  

×
Speed Test Version 15.9
© 2017 TestMy Net LLC - TestMy.net - Terms & Privacy
© 2017 TestMy Net LLC - TestMy.net - Forum - Terms & Privacy