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Steve C

Major speed variations - VDSL line

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I upgraded to a VDSL (33MBPS) line a few months back. Have had many calls to ISP resulting in marginally better and more constant speed for a few days, then back to the up and down scenario. I have been running tests at 5 min intervals. The results can be seen here: http://testmy.net/quickstats/Steve C. They are up and down like the proverbial whores drawers. The results range from 4MBPS to 20MBPS(max). Average down 12MBPS.  I am less than 1000meters from the exchange.

My questions as follows: Are speeds variable on VDSL lines and if so by how much would be acceptable?

                                             If I kick me speed plan back to ADSL 24MBPS am I likely to get a better and more stable line, and if so what sort of speed should I expect?

 

Unfortunately I cannot change provider, all the others run on this backbone. The equipment is the same, -the bill comes from another provider.

 

Steve C Steve C
Speed in Mbps02.557.51012.51517.52022.5
 
As this is first post please excuse any lack of info. Any assistance gratefully received
Steve C
Steve C Steve C
Speed in Mbps0510152025Download SpeedThu Nov 16 2017 @ 8:39:07 pm - 37.4 MB - Otenet Sa: 18.07 Mbps
 
 
 
TIME arrow down       SIZE    SPEED    CONNECTID PROVIDER TID
Mon Dec 04 2017 @ 6:08:14 pm Global Multithread arrow 11.3 MB 12.01 Mbps 1.5 MB/s 230306931105   PyjEUqivs share history
Mon Dec 04 2017 @ 6:06:12 pm London, GB arrow 18.6 MB 14.66 Mbps 1.83 MB/s 230306931105   ZlLxjv6HY share history
Mon Dec 04 2017 @ 6:05:37 pm London, GB arrow 18.6 MB 17.17 Mbps 2.15 MB/s 230306931105   gueqaw1OR share history
Mon Dec 04 2017 @ 6:03:23 pm London, GB arrow 18.8 MB 16.45 Mbps 2.06 MB/s 230306931105   ZDYRIACEQ share history
Mon Dec 04 2017 @ 5:16:11 pm Global Multithread arrow 12 MB 8.1 Mbps 1.01 MB/s 230306931105   3Z8KPqwmN share history
Mon Dec 04 2017 @ 5:11:02 pm Global Multithread arrow 12 MB 15.18 Mbps 1.9 MB/s 230306931105   kbfjp4Euq share history
Mon Dec 04 2017 @ 5:06:01 pm Global Multithread arrow 12.8 MB 13.99 Mbps 1.75 MB/s 230306931105   E8Bmq9Z2O share history
Mon Dec 04 2017 @ 5:00:56 pm Global Multithread arrow 4.1 MB 4.59 Mbps 573 kB/s 230306931105   idu9Wq5Ye share history
Mon Dec 04 2017 @ 4:55:56 pm Global Multithread arrow 12 MB 17.78 Mbps 2.22 MB/s 230306931105   MUB7wl3_- share history
Mon Dec 04 2017 @ 4:50:52 pm Global Multithread arrow 6.7 MB 13.12 Mbps 1.64 MB/s 230306931105   5BT6GsvFH share history
Mon Dec 04 2017 @ 4:45:51 pm Global Multithread arrow 6.7 MB 10.75 Mbps 1.34 MB/s 230306931105   wP85DEasg share history
Mon Dec 04 2017 @ 4:40:49 pm Global Multithread arrow 6.7 MB 12.02 Mbps 1.5 MB/s 230306931105   -kCwuy2Hl share history
Mon Dec 04 2017 @ 4:35:43 pm Global Multithread arrow 6.7 MB 13.75 Mbps 1.72 MB/s 230306931105   IEjRs9Lmp share history
Mon Dec 04 2017 @ 4:30:43 pm Global Multithread arrow 6.7 MB 13.17 Mbps 1.65 MB/s 230306931105   p_RHbPa8s share history
Mon Dec 04 2017 @ 4:25:42 pm Global Multithread arrow 6.7 MB 8.95 Mbps 1.12 MB/s 230306931105   45beHIq~k share history
Mon Dec 04 2017 @ 4:20:43 pm Global Multithread arrow 12 MB 11.6 Mbps 1.45 MB/s 230306931105   yD-4XWLcs share history
Sat Dec 02 2017 @ 6:12:28 pm Global Multithread arrow 19.5 MB 17.73 Mbps 2.22 MB/s 230306931105   SyJKpd-Nh share history
Sat Dec 02 2017 @ 6:07:14 pm Global Multithread arrow 6.7 MB 13.84 Mbps 1.73 MB/s 230306931105   c56~1evSO share history
Sat Dec 02 2017 @ 6:02:19 pm Global Multithread arrow 24 MB 19.09 Mbps 2.39 MB/s 230306931105   _iOP9xSl0 share history
Sat Dec 02 2017 @ 5:57:12 pm Global Multithread arrow 12 MB 20.03 Mbps 2.5 MB/s 230306931105   ao8X6qyu2 share history
Sat Dec 02 2017 @ 5:52:11 pm Global Multithread arrow 11.3 MB 17.2 Mbps 2.15 MB/s 230306931105   YyAnhfgqZ share history
Sat Dec 02 2017 @ 5:47:08 pm Global Multithread arrow 6.4 MB 12.17 Mbps 1.52 MB/s 230306931105   j7f2ipJNF share history
Sat Dec 02 2017 @ 5:42:14 pm Global Multithread arrow 21 MB 18.58 Mbps 2.32 MB/s 230306931105   5j2IGQMng share history
Sat Dec 02 2017 @ 5:37:03 pm Global Multithread arrow 11.3 MB 19.22 Mbps 2.4 MB/s 230306931105   1sUcmLzjW share history
Sat Dec 02 2017 @ 5:32:03 pm Global Multithread arrow 12 MB 15.21 Mbps 1.9 MB/s 230306931105   4nt~_PsQb share history
Sat Dec 02 2017 @ 5:27:00 pm Global Multithread arrow 12 MB 18.94 Mbps 2.37 MB/s 230306931105   y~fbIH_e9 share history
Sat Dec 02 2017 @ 5:22:06 pm Global Multithread arrow 20.3 MB 19.3 Mbps 2.41 MB/s 230306931105   tmJnkbXxo share history
Sat Dec 02 2017 @ 5:17:01 pm Global Multithread arrow 20.3 MB 19.27 Mbps 2.41 MB/s 230306931105   _o-DHf7~5 share history
Sat Dec 02 2017 @ 4:22:56 pm Global Multithread arrow 6.7 MB 13.87 Mbps 1.73 MB/s 230306931105   xWT4eFb0O share history
Sat Dec 02 2017 @ 4:17:55 pm Global Multithread arrow 12 MB 19.48 Mbps 2.43 MB/s 230306931105   LkRGBH2y3 share history
Sat Dec 02 2017 @ 4:12:54 pm Global Multithread arrow 12 MB 18.8 Mbps 2.35 MB/s 230306931105   AEk1PK7b0 share history
Sat Dec 02 2017 @ 4:07:51 pm Global Multithread arrow 12 MB 19.98 Mbps 2.5 MB/s 230306931105   oVnYm~1cJ share history
Sat Dec 02 2017 @ 4:02:58 pm Global Multithread arrow 19.5 MB 16.24 Mbps 2.03 MB/s 230306931105   Fi-ysARrY share history
Sat Dec 02 2017 @ 3:57:57 pm Global Multithread arrow 1.3 MB 695 kbps 87 kB/s 230306931105   Ms-~Jexz_ share history
Sat Dec 02 2017 @ 3:52:54 pm Global Multithread arrow 20.3 MB 18.91 Mbps 2.36 MB/s 230306931105   UFhegY_WD share history
Sat Dec 02 2017 @ 3:47:51 pm Global Multithread arrow 19.5 MB 17.74 Mbps 2.22 MB/s 230306931105   63y~YD4q0 share history
Sat Dec 02 2017 @ 3:42:50 pm Global Multithread arrow 20.3 MB 18.48 Mbps 2.31 MB/s 230306931105   -QlUo1Z9s share history
Sat Dec 02 2017 @ 3:37:38 pm Global Multithread arrow 6.7 MB 13.24 Mbps 1.65 MB/s 230306931105   6aOA-I8KD share history
Sat Dec 02 2017 @ 3:32:42 pm Global Multithread arrow 12 MB 17.26 Mbps 2.16 MB/s 230306931105   Nrb01sn-K share history
Sat Dec 02 2017 @ 3:27:41 pm Global Multithread arrow 20.3 MB 15.85 Mbps 1.98 MB/s 230306931105   GOrR~HZT6 share history
Sat Dec 02 2017 @ 3:26:59 pm Global Multithread arrow 20.3 MB 18.91 Mbps 2.36 MB/s 230306931105   jO42cna-e share history
Thu Nov 30 2017 @ 10:32:50 am London, GB arrow 18.6 MB 19.28 Mbps 2.41 MB/s 225237852584   BjXQvV3dK share history
Thu Nov 16 2017 @ 8:54:12 pm London, GB GR arrow 23.5 MB 19.7 Mbps 2.46 MB/s 868093056057 Otenet Sa history bag4nG9HW share history
Thu Nov 16 2017 @ 8:49:12 pm London, GB GR arrow 18.6 MB 11.94 Mbps 1.49 MB/s 868093056057 Otenet Sa history SOGa2terA share history
Thu Nov 16 2017 @ 8:44:06 pm London, GB GR arrow 18.6 MB 11.88 Mbps 1.48 MB/s 868093056057 Otenet Sa history GfwUDym5c share history
Thu Nov 16 2017 @ 8:39:07 pm London, GB GR arrow 37.4 MB 18.07 Mbps 2.26 MB/s 868093056057 Otenet Sa history BVGaduQfy share history
Thu Nov 16 2017 @ 8:33:45 pm London, GB GR arrow 19.1 MB 18.43 Mbps 2.3 MB/s 868093056057 Otenet Sa history 8n31tVjEa share history
Thu Nov 16 2017 @ 8:28:50 pm London, GB GR arrow 37.4 MB 17.74 Mbps 2.22 MB/s 868093056057 Otenet Sa history IpYV1LOXU share history
Thu Nov 16 2017 @ 8:23:40 pm London, GB GR arrow 18.6 MB 17.33 Mbps 2.17 MB/s 868093056057 Otenet Sa history 8dL2FQX56 share history
Thu Nov 16 2017 @ 8:18:41 pm London, GB GR arrow 18.6 MB 15.52 Mbps 1.94 MB/s 868093056057 Otenet Sa history HExDWTB3j share history

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I have no VDSL experience, only cable service. My plan is 100 down, 10 up.  I consistently get 115 and 10 on the NY test server which is some 500+ miles away.

 

Theres certainly no evidence in your test data where you’re getting near your 33 Mbps plan Max. I would continue to call your ISP on this. Be persistent but courteous. It may take several calls.

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