spudler_t

I was reading about Frontier has some package with  TV,Phone, and 35/35 Internet for $152 but I cannot get them to call me to figure out more, Even though 3 times I filled out their request form online, I do not know who EPB is but sounds like a btter deal then what you got now and if I ever get a call and they are legit I am Jumping ship as fast as I can disconnect my comcast modem and connect theirs

Another thing that has me Wondering about comcast is in July of 2011 I get a Email and a Letter from them claiming some Site found me to be in violation of copyright something or another because I have a file on my computer called  Cars 2. This had me all sorts of confused so I went on every computer I had on the Internet and checked and not one single computer had Cars2 file nor did the 2 I no longer use ( I checked them just to be sure as I had been attempting to put a desktop together to see if any of those extra parts I had were worth keeping) I honestly have not used any file sharing Programs since 2004 and even then it was not for Movies or Music files it was for Karaoke Files or .cdg  or .zip which is what most were a Good 3 years prior to even starting my comcast account and since then find it is way to much of a Security Risk, a Financial Risk and way to much actual work when I can mush easier go to Itunes to preview a song or band and then buy the album or songs I want and I am guaranteed it will be complete, the actual song I am looking for, of a decent quality and not happen to have some scary ZComputer Fungus attached to it that turns my HD and all my data that has taken me alot of Hard Work and Time to aquire and make it go Poof.
Even after responding to the email and letter explaining I have no file like that nor anything Movie or Music with the word Car in it  I received no response as to where there may have been a mistake or if by chance because I have a Seagate FAT+ (Freeagent Theater +) and have netflix Streaming could that have somehow caused the issue.
SO to this day I do not have any idea why I received this Email and Letter accusing me of this Violation and that in itslef had me worried that possibly I had someone hacked into my wireless so I made sure to make a New Key which I doubt anyone could figure out as I myslef cannot remember the darn thing and made sure to change my router Password to something so Insane and long I can't even remotely attempt to remember it either.

I am glad I read This again after Some Time, I had a Huge HUGE Argument with Comcast Tech ( I have Been Playing WIth Networking, WIFI, Speed Tweaks, Speedtesting since 2001 So I have a Bit of Knowledge about what I am talking about and Because of that happen to get Quite Irritated when they Lie to me or blame anything on my end as being the speed Issue) About the Speed I was Getting after Upgrading to the Extreme 50, Look about 2 Posts Back (Which was about a Year Ago Now) They had Me Testing using Comcast.Speedtest.BS and so on When I mentioned Testmy.net they got so Rediculous saying it was This Site and on and On Had to get out my shovel and put on Hip waders it was Getting deep quick.
What was Hilarious was I have been apart of Testmy.net for years and have the Insane amount of Results in my History on my profile so when I showed them how a Year ago ( At that Time) Testmy.net showed exactly what Speed I was supposed to be Getting according to my Price/Plan and Funnier that a Week before I upgraded I was getting the correct speed for my plan but Surprise Surprise when I upgraded I was no longer getting the correct speed for the plan, SO how could this site be exactly correct on every occasion except the moment I upgraded as was concerned I was not getting what I paid for.
I also ( Because I am Obsessed I suppose with getting the Most out of my internet) had kept Snippets or Copies of their Suggested Speed tests and wanted an explaination as to why when I was supposed to get 20Mbps down their tests showed me receiving 25-35Mbps yet Testmy.net and a couple others I use showed me being just a Bit under 20Mbps. Well within the expected 10% of Advertised Speed and how could they possibly tell me i was receiving the Advertised Speed of 50Mbps when the 3 Tests I have proof of always being dead on accurate show me at anywhere from 35Mbps-40Mbps but never above 40Mbps which according to my math is about 80% of what I was supposed to be at yet their tests showed me receiving 65Mbps.
They actually had the Nerve to try to Try to say I should be happy as I was getting better speed then what I was supposed to according to THEIR Tests.
SO finally After about a week and a Half I was able to get the Tech to agree I was not receiving the advertised speed so I wanted my account put back to what I had and the fee removed (according to their 30 day Policy of satisfaction Guaranteed).
OMG what happened next was I actually don't have any words for it I can use on this Forum due to I am sure younger people may read these, They not only charged me the Increased Fee for the Extreme 50 (which I only had a Max of 3 weeks with week one being at my previous speed due to no one updating the data so my Modem would use new config) They charged me a Full Month at Higher Price, Did A Prorate of my Month at  the Higher rate somehow came to the conclusion that for the month of Feb of 2011 my Comcast bill went from a little over $120 to almost $400 and no one could seem to see how it was all an error even though I had it highlighted and as easy to see as the nose on my face.
Then to add Irritation to top it off while I was Disputing the charges (even though I payed my amount I am normally billed each month Prior) they decided to do a Soft Disconnect they call it on an amount they claim was overdue which was not even a amount I was in the end required to pay, but it did cause any discount I had or Prices I had on my DVR's to expire and new higher prices to be now in effect.
In the end that Convienent Disconnect due to their incorrect ability to add properly caused me an increase of almost $25 per month I guess that shows me never to argue with their techs or try to use their 30 Day guarantee again for anything.
If I could find a company that could provide me at min. 20Mbps down and 5Mbps up I would be Dropping comcast like a flaming bag of Poo.
But so far One company does not have the ability to my location I am about 2000 feet to far away according to the tech and the other company will not call me even after 3 requests online to be contacted so I can order their services ( I assume I am just out of their range also)
SO sad that a company can have such a strangle hold on the area, If they had a better Business practice and actually rewarded their long time customers I would not have an Issue using Comcast as I really havent had any other issues to complain about my service is 99% of the time up and running but doubling my bill in 3 years and then accounting Fiasco and what followed has me at my wits end but I have to have a decent Internet connection because of what I use it for and must have ability to have at min 3 computers online or i may just have went with some wireless internet of some sort.

:::.. Combined Test Results ..:::
Download Connection:: 29784 Kbps or 29.1 Mbps
Download Test Size:: 23.2 MB or 23757 kB or 24326963 bytes
Download Speed:: 3723 kB/s or 3.6 MB/s
Upload Connection:: 4708 Kbps or 4.6 Mbps
Upload Test Size:: 2.9 MB or 2992 kB or 3063420 bytes
Upload Speed:: 589 kB/s
Tested At:: http://TestMy.net version:12.3
Test Time:: 2012-03-06 08:35:02 Local Time
Validation:: http://testmy.net/db/BqknL1w.95A0Vxb
User Agent:: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.11 (KHTML, like Gecko) Chrome/17.0.963.56 Safari/535.11 [!]

Was there a Issue with the test's the last month or so?
My Scores now are back where they should be with Chrome Beating out IE9 by a bit, The reason I ask about the Tests is If you look at my profile and speed History I was getting something like
5.1Mbps Down on this sites test but all other sites were normal
It is sad that Comcast has now Jacked up the price of my Triple Play ( Digital Starter 2 DVR's, Phone, Blast Internet) to almost $200 a Month, I get no HBO,Showtime, Max, Nor watch any On Demand PPV Movies, The Blast costs me an Extra $10.
I remember not long ago when I was able to get HBO,MAX,Showtime and Digital Premier ( The complete Package every channel)Phone, Internet for about $150 and at that Time decided it was to much to spend so I dropped back to what I have now with the Upgraded Internet and it cost me exactly $99 Per month with total being Under $120 with Taxes and extra Fees.
I have been looking like crazy to find someone here in Oregon that has Internet speeds Equal to what I have so I can drop Comcast, I do not care about Phone I can get a Cel if needed, TV is Something I would like but I need to have a Internet connection be a Minimum of 20Mbps Down and 5Mbps Up so if anyone has any Ideas or Knowledge Please let me know.
I already found Qwest ( Century link) Has Lied and said they have a specific speed but when they come to my location are sorry to inform me my best speed would be at most 1.5Mbps Down and under 1Mbps Up and Frontier which I believe was Verizin FIOS was supposed to contact me but I have heard Nota from them after requesting Info 3 Times online

RandellH, on 09 November 2011 - 12:02 AM, said:

Just a bit of heads up for you with my experience Comcast is great for New Accounts and do Backflips to get you signed but give them a Year ro so and all of a sudden you no longer are able to get any discounts and you bill will start growing Like Moss in a Oregon Yard.
I started out with a Bill of $99 now it is almost $200 and they basically told me unless I close my account for 6 months and start as a new customer ( Takes 6 Months to clear me to New) I am stuck where i am.
It is Pathetic since i have been a Supurb Customer since 4-07 Payng my bill on Time and everything but I have heard they Are concerned with New customers and do not much care about keeping current customers as much wich to me is Strange but I can tell you I believe it 100% by the way I have been treated when attempting to find a way to get my Bill lowered.

I hate it when I am posting and these sites (Not just this one specifically all of them do this crap) come up with some error Like expired or some BS and you loose all teh text and images you were posting.
So for a second time I will start again

Speakeasy Test Results
Last Result:
Download Speed: 35131 kbps (4391.4 KB/sec transfer rate)
Upload Speed: 5733 kbps (716.6 KB/sec transfer rate)

SpeedTest.nets Results





Speedguide.nets Results



Now this is weird LOL

If I can get last Pic I can see upload results are Wacked For sure

HMM Wonder if I.E. 9 is giving me fits. saving this and switching over to Google Chrome BRB