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Update to my previous Post on Sept. 12 - Wife received a check today for the one month charge they took plus the last monthly charge so they made good on their promise. Shouldn't have had to go to these lengths with all the Posting but I'm grateful for these Forums and Social Media as it seems like the only way to get their attention some times.

sschiltz You did bring up another point I too always see the 1.5MHz upload no matter what the down speed is. mudmanc4 Keep an eye on the renewal date. If I remember right it is an auto renewal if you don't stop it before the next cycle. Wish I had a different option. Good Luck Tryed to call tech support today could not get past Level 1 support. Tryed to tell him about the Level 3 servers in Atlanta and Kansas City are dropping packets on my tests. Not Interested. Was working just fine on the local frontiernet speed test Lakeville, MN. Warned him I was going to call again this evening when the connection goes down like it always does. Here we go again How do you get them to listen?