Leaderboard

I love it. Many more options and easier to track results. I was able to use the graphed results to show my ISP there was a problem with either their service or equipment. A change out in the equipment resolved the ongoing problem and retain me as a customer.No other tests provide graphical results showing fluctuations speed.

For over a year I've been complaining to my ISP that I thought there was a problem with the modem I rent from them. I am paying for a service of 100Mbps. They guarantee 80% of that. The best results I ever got from TMN was 56Mbps via network cable, avg 38 via wifi output. On at least a weekly basis I would have to call them and reset the modem. On a couple occasions they sent out a service tech. The first time the tech added a coax coupler and ran a test (Speedtest.net) and showed me I was getting 87Mbps. I told the tech that wasn't an accurate test. A few months later they sent out a tech again to check the equipment. He ran a speedtest (Ookla) on his phone using my wifi. After several attempts he finally got a speed of 76Mbps. I ran a test on my Laptop using TMN and got a result of 48Mbps. I was told to run Speedtest because it tested from their own server. Ran the test using Speedtest and got a result of 78 and was told TMN was not reliable. Fast forward: This past 2 weeks I've had to call daily and get them to reset the signal. Finally Thur 5/09 they agreed to send out a tech on Tues to check and possibly swap out the Hitron modem. Friday when the service stopped again I asked if I could drive the forty miles to the store. Saturday I did so and here are the results. TMN 92.8 dnld 7.87 up with peak down at 94.8. surprisingly at test at Speedtest.net give a download speed of 94.87 Mbps. Sunday I actually had a TMN download speed of 99.6. Thanks to TMN my ISP has given me a $60 credit for this month and a $30 reduction for the next 12 months. Thank you, Denny

Awesome! Wow! $420 credit, nice!

I posted the new conversation in general discussion. (How TMN helped me convince my ISP......) If there is a more appropriate place for it please feel free to move it Thanks

By the way, that progress bar is the oldest part of the entire TMN program. Original code. I mean, just look at this comment. this.setBar = resetBar; //doing this inline causes unexpected bugs in early NS4 haha, NS4 is referring to Netscape Navigator 4! That old bit of code is EXTREMELY hard for me to wrap my head around today. I struggle to make edits to it. I attempted to obfuscate (and minify, before that was a thing) the code but then ended up just making it hard for myself to understand later. But that base progress bar code is so slim (very little code) and does the job perfectly in my opinion... so I made sure to carry it over. There are two progress meters... but they're telling you different things. And I feel it's more than just % and MB downloaded. The original progress bar is so simple in its design that I think it gives a better feel for what's happening sometimes. I'm still trying to work the date range selection into the My Results on mobile devices. Just need to make it look right. Trust me, I want it there too. For now, the only way to select date range on mobile is through the Connection Guide or Hourly Tool. I'll definitely change the way the date displays so that it shows the month as "Jan" vs "01" --- I actually can make it display in your countries default format too I just need to connect some other logic that's already built into the site. I can make an array of countries that use "MM-DD-YYYY" and another for "DD-MM-YYYY" --- then have it format appropriately. I plan on making that part of the future My Settings page. This will change the date format to your preferred setting across the site... but will also automatically default to your countries preference.

After I fixed the last bug I had this song in my head ? Another bug bites the dust!