Leaderboard

OOOHHH, you're not just using DNS, you're using Cloudflare's premium offering WARP+ -- which uses a feature called Argo Smart Routing. Sorry I didn't realize that at first. In that case... yeah, you're speed is genuinely affected. You're going to get better speed because Cloudflare is making your connection take a better, less congested and more direct route to the hosts you connect to. Please point out which result you're talking about. I didn't see any of your recent results with a variance that high. note: There's a setting in advanced settings to switch that number from variance to standard deviation. Might be the default soon, I like it better.

If they continue to bill you for service that is not provided, it can get their attention if you file a complaint with the FCC: https://consumercomplaints.fcc.gov/hc/en-us Some states have consumer protection bureaus that you can use as well, but mine refers broadband issues to the FCC. In the past filing complaints seems to have attracted some attention.