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About JohnA

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  • Birthday 01/01/1

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    Pittsburgh Pa
  1. JohnA

    Need help!

    How much are you paying, and where are you at? You are on the 768/128 service level according to your tests. Pull your modem stats
  2. Call your phone company and tell them there's noise/static on your phone line. When the tech arrives to fix the noise, tell him the DSL disconnects when the phone rings, and ask him to check for a half ringer or other test unit on your line in the NID.
  3. Most new homes like yours are having the phone jacks run with CAT5e wire, that homeruns back to a patch panel in the garage. If you are lucky and that's whatyou have, they can convert the line that goes into the room with the computer to a data line. If the jack in that room is in a wall plate, you can remove it and see if you might even have a spare CAT5e in there. A lot of new wiring bundles put 2 CAT5e and 2 RG6 cables to each room. That's what they meant by depends on your current wiring. You pretty much have to tell us what wiring you have from that room back to the phone, cable, central
  4. 1492 is correct for the MTU because the connection is open PPPoE.
  5. I can consistently see all of my 2M up, but I can't see it on testmy tests. Pittsburgh to Dallas apparently is a rough route as I can see the stalls, minor though they may be, it's enough to affect my results. I was using the web100 test at RIT NY, but they seem to have taken it down, so these results are from the one at NSF in VA. http://ciseweb100.cise-nsf.gov:7123/ TCP/Web100 Network Diagnostic Tool v5.2.1e click START to begin Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done running 10s outbound test (client to server) . . . . . 2.07Mb/s running 1
  6. Don't know why you wouldn't be able to get an upgrade then, unless your loop is right at the limit. Your tests don't indicate that. It looks like you're getting all of 768. I'd try 2 more billing CSRs on Monday. A little phone roulette to see if you can get someone that knows what they, and you, are talking about. Don't spend a lot of time on hold though. If you don't get any satisfaction, call Customer Relations, former Presidential Appeals at 1-800-483-7988 option 3 and leave them a short accurate message about your problem getting an upgrade. They will call you back after they look in
  7. biker9075, sounds more like you are ExGTE and still on Frame Relay. You have a Fujitsu modem?
  8. Yes, I'm on FiOS. 5/2 is the lowest package. I don't test well on testmy. I guess due to the routing from Pittsburgh to Dallas.
  9. Lowly 5/2, but I'm getting all of it. TCP/Web100 Network Diagnostic Tool v5.2.1e click START to begin Server Busy: Please wait 60 seconds for previous test to finish click START to re-test Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done running 10s outbound test (client to server) . . . . . 2.07Mb/s running 10s inbound test (server to client) . . . . . . 5.21Mb/s The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet Oh, and tracert from Pittsburgh to the test server Tracing route to ciseweb100.cise-nsf.gov [] over
  10. NO typos, the speeds offered and prices are correct. Your test is obviously on 15/2.
  11. There is no 15/5 level of service. There is 5/2(residential), 15/2(both), 30/5(both), 5/5(bus only).
  12. The problem with FiOS right now is it's a needle in a haystack, especially in a town you don't live in now. Hunting for it by town, city, or zipcode won't do much for you, since it's built out 1 CO at a time. Pittsburgh has FiOS. But Allegheny County has over 50 COs. Over 30 are considered city and near suburbs. It's lit in 4 COs with 4-7 more in various stages of build out. Beyond those COs, calling yields no information. I'd suggest looking here: http://www.dslreports.com/forum/vzfiber Put Norfolk in the search box at the top right, and scan the threads it pulls up. Where the star
  13. DLink is at User is admin, no password - leave blank.
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