Report Speed Test Results...what Do I Tell My Isp? in General Discussion Posted December 9, 2010 You can show them a log of your tests here. Here's your link >> https://testmy.net/compID/66241871384 If you test while logged in you can give them https://testmy.net/quickstats/ratchet but it looks like most of your tests were taken when you weren't logged in. Hope this helps. Getting them to admit that it's their problem is easier said than done. You may also want to read >> https://testmy.net/legit-speed-test.php Thank you for the quick reply! I was going to take screen shots from this site and at least one other at 5:00pm and 8:00pm for a week, print the images and have the tech take them back with him next week as we are finally moving to HD and phone since they are offering such a good deal right now. I bought a HD TV several years ago but just aren't into TV that much. Mostly doing it to save money on our land line!