jackdashack

sounds good! i hope they find out what the problem is but i have a suspicion that it is the wireless radio on that gateway just isn't fast enough

you are correct there is no device to handle modem/router/telephone but there are modems you can buy which handle modem/telephone where you could still add your own router
 
the devices i found which support telephone/docsis 3.0 below
 
http://www.amazon.com/Motorola-SBV6220-Surfboard-Digital-SBV-6220/dp/B0045TB51A/ref=pd_sim_sbs_e_7
 
http://www.amazon.com/ARRIS-Touchstone-Cable-Modem-DOCSIS/dp/B008GG78FU/ref=pd_sxp_grid_pt_1_2
 
also i've been reading that best buy sells the ARRIS modem for around $150

There are a few things not showing up correctly in IE. I'll see why that is and clean it up in my next round of programming.

Belay that last question. I found the answer I'm sure. the EXTRA INDENTIFIER button.    Sorry I bothered you to come here!  jack ":-D

no problem at all! it's what we're here for

Thanks so much for this helpful information. jack  ":-D  

There will be multiple / mass delete and select options in the next database upgrade. I should have that for you all soon. But no, I'm not at all concerned about the space taken up. I encourage my users to never delete records. It's kinda cool to look back your history. Especially once you've gathered years of results. I'm more concerned about my bandwidth... Storage is never an issue. My main server has 500 GB free on raid 5 SSD... It will take billions of entries before space would be an issue. Bandwidth on the other hand...

I'm going to have to order 10+ TB in advance for next month if I want to get it at half price. Luckily the public supports my advertisers so I can afford the kind of hosting this site needs to be accurate and also support so many users. ... thanks everyone. I promise to continue developing this as well as upgrading my hardware and networking as demand rises. Traffic to TestMy.net is hitting harder than it has in many years... I figure without changing anything I can comfortably support 5X current traffic. Well over 100k users a day. And if we need more test resource... I'll put it online in an instant. Just keep spreading the word. TestMy.net is word-of-mouth only. I appreciate the support.

I seem to be able only to do them one at a time with Chrome.  Is there anyway to delete old results en masse or is no one concerned about the server space they take up?  Thanks  Jack  ":-D

a modem and a router are completely different, i run 1 modem and 2 routers, a lot of times ISP's use modem/router combo devices because they are much more convenient however there is pretty big downfall to using modem/router combo's the router side is usually very lacking in features, capabilities and speed
which is why i definately recommend and this is only if they can't fix it tomorrow either getting your own modem and router as seperate devices or getting a router and putting that modem into bridged mode so it no longer acts as a router but strictly as a modem seeing as the modem side of it is functioning correctly and at better then your advertised speeds

2 routers do not require multiple ISP subscriptions when setup right

edit: here is a very informative and short explaination as to the differences between the two http://pc.net/helpcenter/answers/difference_between_router_and_modem

PGoodwin1 is correct if you are not running the older laptop the Wifi gateway ( what i decided to call your modem with wifi ) should be able to sync at the higher speeds such as 150-600Mbps

what i ended up having to do was run two seperate routers in my house, one for wireless G and older devices and one for wireless N that way my faster devices wouldn't be dragged down by the slower ones... not saying you should do this by any means its a pain in the but and will require a little networking knowledge... if you do persue something like that we'll be more than happy to assist you though 
 
 
 
you can do this too by clicking the quote or multi quote button, i simply modified each quote
box to only contain what i wanted to address at that moment
 
 
so on the newer pc when connected to ethernet your seeing 40+Mbps? download speeds from tests here?
 
 
you should be able to find a modem that will do phone+cable and possibly wifi too but this feature i recommend turning off infact you could keep your current modem (if ethernet is working fine) and do the same thing, i recommend getting an actual router it will be 10x more secure and probably have a much stronger radio and we can even help you with this aswell
 
 
sorry about all the technical jargan essentially what i was trying to get acrossed is your computers show they are at 54Mbps, that number should read 100Mbps or higher to acheive your full download speed because wifi needs quite a bit over overhead

Thanks for your input. I know of the lists of acceptable modems for replacement. I just hadn't looked into it far enough to know if there was one that handled the telephone too. This Xfinity has the phone line plugged into it which feeds back to all the phones. I suspect there is one no doubt. I'll check that more closely. And thanks to you up there in the "clouds" with all your data. lol  I do appreciate your response.  Jack  ":-D

it did indeed post jack, your first two posts must be reviewed and approved by a moderator before you can freely post. this helps us keep spam to a minimum.
 
thank you for taking the time to respond in a little more detail i think i might be able to shed a little light on a few things for you
 
 
 
 
what has most likely happened is the wireless radio is either malfunctioning or has failed completely...
 
 
Yes you are completely correct, wifi should be considered seperate from ethernet (direct connection)
 
 
well having one off and the other on shouldn't affect the speeds unless they are both downloading something simultaneously

if both PC's are on wifi at the same time then its not an entirely crazy thought that both would exhibit the same issue at the same time and it not be the actual cable companies fault but more so the wifi being delivered by that modem/wifi gateway

now if you have one pc directly connected via ethernet and one via wifi and both are exhibiting the same issue at the same time then you can rule out the wifi link being the issue and look more at the actual modem

also it's very good that you have already ruled out interference
 
 
cable companies often do this, most cable companies do give you the option to get your own DOCSIS3.0 modem and router which is what i often recommend that way you can choose what suits your needs better, you'll know its a brand new device without a shadow of a doubt and it will be tailored to what you think you need now and possibly in the future
 
 
the NEW pc you have is most likely connected using Wireless N, and the older laptop is definately using wireless G(54Mbps)
the thing with wireless N is it supports much higher data rates then wireless G as you were already seeing some newer wireless N cards support up to 600Mbps by bonding two wifi channels 300Mbps+300Mbps
 
 
even though your new pc is most likely connecting with wireless N what you are seeing is the sad fact that when a wireless gateway or router is utilizing a backwards compatible mode so that both N and G devices can both connect at the same time wireless N devices will operate or sync no faster then the slowest device can which in this case is wireless G(54Mbps)
so even though your new pc supports wireless N which should have at least the capacity of 150Mbps the wireless gateway slows the N cards max sync rate to that of the wireless G cards max sync rate

as far as 54Mbps of wifi being enough to carry a 50Mbps cable connection this just isn't true

you would need to connect at over 100Mbps on wifi to be able to achieve all of your 50Mbps connection because wifi needs A LOT of overhead for dropped or lost packets and sync rate variation

on my own wifi i have to be connected to my router at atleast 162Mbps to be able to hit 50+Mbps download speeds

i hope this sheds a little light on your questions sorry if i lose you some place just smack me if i did
 
thanks ~ Mark

If you tell them you want to use your own modem, you can return their modem and they should drop the modem rental fee. On their website, you can probably find a list of modems approved for use with their system. You can compare reviews on them, or post on TestMy and ask other Comcast users which ones they have and what their experience is.

If the laptop really is wireless G, when you're not using it, either turn the laptop off or turn that compute t's wireless off, and you should see the wireless N speeds on the other computer.

if its 12Mbps over wifi that is a completely different problem and has nothing to do with the cable company when your wifi card connects to the router it has a sync rate all its own if the modem is a router/modem combo which it sounds like it is it still has nothing to do with your cable company if you get 30-50Mbps when connected directly to the modem via a ethernet cable
 
your neighbor getting .92Mbps from his 5Mbps line is completely different from trying to expect 50Mbps from your wifi
 
if you expect to get 50Mbps from wifi you'd have to be sync'd with your router at over 100Mbps
 
do you happen to know what type of wireless your trying to use? wireless G? wireless N? also if the modem/router combo is using backwards compatible mode to be able to connect wireless G and N devices at the same time wireless N will operate no faster then the wireless G standards max speed
 
wifi has a lot of things to keep in mind and a lot of things can interfere with wifi.. i'm assuming your using 2.4GHz band if that's true there is interference everywhere... even 2.4GHz wireless handsets, bluetooth, and cell phones, and microwaves can all interfere
 
if you can provide me with a little info i should be able to better assist you and not guess so much

I don't know what to say. I was strict about not giving into their hype. I was happy with my Verizon phone and Directv. But was always down about the copper wire DSL thing with Verizon. We have no FIOS and almost as much as been told don't expect it. After 5 years of waiting I finally got the hook in the jaw when the guy came to the door 3 times. I let him in and when he said he'd give me 50mbps, and I was only getting .5 to 1mbps if lucky, that was it, I'M IN! So I took the Triple Play, Xfinity I guess it's now called.
 
Now he was talking direct connection and I am talking wireless in my head. I might have asked him about the wireless but he did, to his credit, say that in extremes you may experience as low as 30mbps. So I thought hey that's still good. So I bought in. They set me up and for some reason with this new HP desktop Pavilion I was getting 50mbps faithfully and wireless even being 15 feet from the modem. This was great for 2 weeks and then something happened and it dropped off. Using Comcast's test I was getting 28mbps, below their promise of 30mbps under extremes. Then it's dropped down to 12 at times. After several techs and a new Arris DOCCIS 3 compliant modem there is no change and no explanation why I was getting such good speeds for the first 2 weeks. After testing here at testmy.net I feel I have real reliable numbers. Today Comcasts speedtest had posted over 30mbps, not bad, and now down to 28. But here it says more around 19mbps, which I feel is reliable. A far cry from 50mbps. To be sure, their "OUT" is that I am getting the 50 direct connected to the modem. I live in an old cul de sac in a small town and there is no interference. No one above or below or beside me. The house closest to me and the modem is empty. I have no explanation and they are tired I suspect of hearing from me. I too am tired of hearing me.

You know what bugs me. Now they are saying that 12-15mbps is all I could expect with the modem 15 feet away. And here's another thing in my crawl. I have a friend across the street that I do maintenance on his computer.  He has the old Verizon DSL at .5 to 1mbps and I can connect to him consistently and get a .92mbps consistently and he's only promised 1mbps at the best. So old slow Verizon DSL is sustainable, but big Xfinity cannot get me from a 50mbps at the modem to the pc 15 feet away at any better than 12mbps. This is not what I thought I was buying into. If there were not some advantages I like on the phone and the cable tv service I think I would have bolted before the first month was out.

Is there any possibility that someone has found some resolution to something similar?  Thanks so much! jack  ":-|