jwlehman

I had my modem go bad (diagnosed by a "professional" installer) and got my replacement modem on Friday. Installed it this morning and am getting the same Error 802. Have spent over 1 1/2 hours on the phone with DWay even was on with advanced support....he ended up telling me to just "wait"....is that really the solution? I know this thread is a little old, but thought someone may have learned something about this issue since then... Thanks Jay