jwilburn

Already canceled the credit card they have for billing. They can fight out their amounts later

Well my speeds last night went down to 6kbs, the advanced tech support guy from direcyway agreed that was pathetic. It has not been even 30 days since the install the tech said he thinks that I could tell them I dont want their service. Any advice on returning the system

How should it be grounded, so I can Stupervise his fix

Home service :::.. Download Stats ..::: Connection is:: 187 Kbps about 0.2 Mbps (tested with 97 kB) Download Speed is:: 23 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Tue Oct 11 21:30:27 CDT 2005 Bottom Line:: 3X faster than 56K 1MB download in 44.52 sec Diagnosis: May need help : running at only 22.5 % of your hosts average (direcpc.com) Validation Link:: https://testmy.net/stats/id-4LTZXP7VI DW7000 Info Site ID: [snip] SAN: DSS6600160 Serial Number: [snip] Software Date: Jul 22 2005, 13:59:28 Software Release: 5.0.1.21 LAN1 IP Address: 192.168.0.1 LAN1 Subnet Mask: 255.255.255.0 NAT IP Address: 67.46.218.100 NAT Subnet Mask: 255.255.255.255 Satellite Transmit Path: Satellite Outroute: Primary Longitude: 89 West Receive Frequency: 1390 MHz Receive Symbol Rate: 30 Msps Receive Polarization: Horizontal Transmit Polarization: Horizontal 22KHz Tone: Off Router Address: 67.142.137.140 Transmit Radio Info Transmit Radio Wattage: 1 Watt Software Configuration NAT: Enabled DHCP: Enabled Firewall: Disabled (from NOC) Turbo Page: Enabled After surfing a couple forums, I realized these speeds are really bad.