Report Hughes.net problem. in HughesNet (DIRECWAY) Posted August 3, 2008 I would have to disagree with a NOC issue. Checking other forums there are no complains that would be constant with an issue because it would effect a number of people and not just one. I still have a site using G11 steady and faithful from the day initiated. Slow downs are dependent on the amount of traffic since the transponders are more limited than land lines. Since we work on these systems day in and day out...believe me, there is a problem. I, too, have had stable service on SatMex5 since the early beta-testing days of DirecWay. Most people have no problem but there are some that have vexing problems that switching frequencies on the same satellite can't fix. Swapping equipment doesn't fix it and the only thing that does is switching to another satellite. We suspect switching resets everything in the NOC chain and for whatever reason, it fixes the problem. Like I said thou, most people don't have such problems (thank God!!).