nebula

Problem is that not too many people are using it and in any case encryption wont help for long it can still be blocked pretty easily. Now the real problem is latency, I have already cancelled but a friend of mine still has it and I was at his house yesterday and man his internet was unusable, horrendous packet losses.

yeah but why is it forced? want to spam my inbox?

rammolo, are you the owner of that site? ...Why force people to register just to view the forum? If you or the owners make it so anybody can read then some people who don't like to be bothered with force registration can observe, if the topic is interesting then we register and post. Otherwise it looks like its just trying to boost registration numbers which is not cool in my book. Since i'm lazy i'll just keep posting here as I think its a higher traffic site and will get more exposure.

Robo, can you paste your letter here so we can read? ...Good idea BTW, I'll submit one also tomorrow.

Also I think they are probably "not seeing it" since they just ping the modem and do a reading of signal levels , etc .... What they are not seeing is that they are not only limiting the ammount of connections we can have simultaneously , but also we go through a packet screening process on their end thats causing all sorts of latency AND that they had some genius over there decide to completely kill UDP which affects a lot more stuff than P2P, like video and audio streaming.

I called for the second time today (24 mins waiting) , and yeah I spoke to another guy who was honestly quite amicable and even understanding, he told me basically what the other guy said but without the sarcasm and stupidity ...He told me the repairs were done and that they weren't seeing any problems on their side , at least that that was what the computer was telling him (which may or may no be true giving him the benefit of the doubt), he checked with his supervisor about the P2P thing and he said that it was limited and that this decision came from corporate and that all he knew was that this would not change "until further notice" ...I asked him that if everything was supposedly fixed and working 100% then why limit P2P? ....he said management decided to do this becuase people were abusing the bandwidth downloading illegal stuff. I think thats BS, not the techie , but management ...the only reason they have to do this is to save bandwidth and maintenance costs , that BS about illegal downloading is rubbish. Anyways I called to confirm what I would have to pay for the current month since they are disconnecting me tomorrow before the end of the cycle, so tomorrow I pay my last bill with Onelink, good riddance.

My dad used to have DMAX but cancalled it becuase they were getting rid of the line, but then decided not to and a couple of months later called to get DMAX back, they hooked him back up immediately and even sent him a brand spanking new modem because it was included for free.

LOL, looks like you talked to the same guy as me, he pracitcally called me a liar and even had the nerve of saying that customer service reponds to calls very quickly and that I was a liar saying I would sometimes wait for as much as 40 mins without answer, he said that nobody has ever waiting that long in a call to onelink, I told him that if thats so then somebody must be ignoring my calls when they come in and he said some shit about them not being PRT and that they can't do that. . I also told him that apparently many many people were having my exact same problem and what had he to say about that and practically told me I was full of shit and that all problems are isolated cases and different. The only thing he admitted to me was the P2P limitation. What a jerk, he was inpolite and rude to me from the get go, the guy should get fired. I already ended my subscription and I couldn't be happier ...I might go with the $512 from DMAX

Listen people, if you are really dissatisfied with the service of Onelink and feel that you are being robbed then the best message you can send is to simply take the plunge and cancel your subscription ...if all you do is piss and moan they won't do a damn thing. After cancelling I received word that the P2P limitations is a new policy to save bandwidth and dissuade people from filesharing and this won't change unless they get a wakeup call ....the number of people that cancel their accounts must be extremely close to the amount of money they will save by limiting bandwidth. If a good number of customers don't cancel they have no reason to change , no reason at all. THE ONLY WAY IS TO CANCEL! ...now if you can live with paying 55 clams for this service then you are free to do so of course but let's stop the whinning! ...remember by giving you a crap service they are multiplying their profit !!!! they wont change this for a few who cancel and a few who call to rant.

Well I called today, the rep gave me some crap about my problems being imaginary becuase everything was peachy on his side , and that there were no reason why my service sucked for a the past couple of months, he only admitted having problems a few days. He said they were limiting P2P to 10 connections total, he said if I was downloading p2p that would effectively crap http also , looks like its 10 connections TOTAL no matter if its p2p or not. He was very rude and spoke to me in a condescending tone, he was hesistant to answer anything , and gave me sighs and a sarcastic tone, in a good day I would politely ask for his name then speak with his supervisor but I just decided enough is enough ...he offered having a techie come by and check that my hardware was working properly but I said you screw that ...AND I FINALLY DID IT!!! He was fairly polite when it came to having my service cancelled which was weird but welcomed. So effective tomorrow I am no longer a slave to Onelink and let me tell you, it's beautiful, I feel like a weight has been lifted. Now I'm on the hunt for alternatives ...any suggestions? ...I might get by for now with a cheap alternative to browsing and whatnot ..but definitely will not pay onelink 55 clams for that. Anything?

WTF?? I CAN'T BELIEVE THIS! , MAN! ...If this is true then this is getting ridiculous , those onelink guys have to be really fuckin stupid. And what the hell is all this testing they're doing? They are doing them in live production servers that serves thousands of customers, it not a FUCKING test box, They wanna test? ok do it, but don't do it on my dollar. I really hope the people in charge at Onelink suffer something like .... like a kidney stone the size of Mt Everest.

Did you clear your cache before doing the tests?

Well my DNS yesterday was dead, at least from 6 pm upwards couldn't use it. Checked it this morning and at least DNS was alive again. Onelink is becoming synonymous with mediocrity. This thread is getting pretty darn big. I am *THIS* close to going with a competitor. Anything new out there?

I'm out of my apartment for the weekend but I'll certainly check my onelink connection as soon as I get back, if it still sucks then that centennial alternative looks pretty tempting. Thanks for the heads up! EDIT: Didn't see the 1 year required contract! that's a major let down.

I stand corrected.