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  1. How exactly do you power cycle the modem and router? Just turn it off or hitting the reset?
  2. i have been having the same issue. I just upgraded my router to an ac1200 and I saw some increase since I live in a two story house and it is hard to get connection all the way across. The thing is it isn't consistent. I will peak at 68 mb/s but drop down to 500 kb/s. Most download and upload. Sometimes my upload will be faster than my download speed. I understand peak hours but this issue has been happening for a while even after we moved. Even when directly connected to the modem, i experience sudden drops making things like gaming online a nightmare. Cox from Las Vegas, Nevada.
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