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Michael95621

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    Michael95621 got a reaction from mudmanc4 in Comcast Speed Slow   
    Hi Mudmanc4,
     
    Update:
     
    I had a comcast tech come out, and I don't know how much of what he said was right/wrong but his basic message was: "I should rent a modem/router combo from them because the owned ones don't get updated right so you have to buy a new one at $200 a pop every 2 years anyways so you're not saving money, but if you don't want to do that buy the Netgear AC1900 router/broadband modem combo "nighthawk", also Comcast and Linksys don't get along and we have problems with the Arris modems too".
     
     
    Since the Nighthawk was cheaper in total than the modem + router I recently bought, and I didn't want to argue about the fact I had a Zoom modem and Asus router before with the same problem, I decided to return the arris and linksys and get the nighthawk instead.
     
    I plugged it in and have it all fired up. Over wired connection this was my speed:
     
    Wired:

     
    Wireless 2.4 Ghz Laptop 1:

     
    Wireless 5 Ghz Galaxy S5:
    122.9 Mbps and 7.8 Mbps
     
    The second laptop gets similar results as my first laptop on 2.4 ghz and similar results as my phone on 5 ghz. This leads me to believe that the 2.4 Ghz band is the problem (which I don't doubt given I live in a suburb with at least 15 other wifi signals available to me and probably a bunch more 2.4 ghz noise interference) with that and that there must have been some connectivity issue between my router and modem that is now resolved with it being a combo unit. I can only assume that you were right and that the cat 5e cable was the issue, but stupid me I ordered those cables without prime shipping but ordered the combo unit with prime so the cables aren't here yet for me to test.
     
    Thanks again for all of your help and I really love this site to get accurate information about my issues. For now I think I am going to count my blessings that I can get close enough to my advertised speeds on everything but 2.4 ghz and worry about that at another time, since I suspect I can't fix it.
     
    - Michael
     
     
     
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