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mavericks

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  1. Hi, I am sorry to reply to an old posting, but your case is as same as my case right now. I just upgraded my DSL Express to Pro on 6/19. I know that SBC already told me that speed upgrade will be processed in approximately 10 business day. But today, i am just curious about that after i read your posting, so i went to check it by putting my IP address, then the screen showed me that the upgrade speed is already there (just in 1 night) than 10 days. But i ran the sbc speed test, it showed me that my upgrade DSL speed is still Express speed than Pro speed. It means that the information was showed on the screen is just fooling us compared to the result of the test. Do i really need to wait until 10 business days processing or go ahead to call SBC? I think that if i call them now, they will give this 10 business day excuse to explain it to me. So, it will look like that they are not WRONG! Please give me an advice about it. Why don't we go to sue SBC together? I think that many people got the same experience about SBC DSL upgrading. SBC always give us one more lower speed than it is supposed to be, for instance if we subscribe DSL Pro, SBC gives us DSL Express speed, if we subscribe DSL Elite, SBC gives us DSL Pro speed, etc. Thank you.
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