We were totally lied to. I have yet to watch complete video since using Hugesnet . Now they want $400 to tack it back. Now I make a point of telling at least 10 people a day how REALLY BAD the service is and Not to beleave any of the ads promising that you can stream videos , also having trouble just doing our banking online. Please join my quest let the world know about the dishonesty of Hugesnet and prevent another unhappy user.