TriRan

no problem at all! it's what we're here for

a modem and a router are completely different, i run 1 modem and 2 routers, a lot of times ISP's use modem/router combo devices because they are much more convenient however there is pretty big downfall to using modem/router combo's the router side is usually very lacking in features, capabilities and speed
which is why i definately recommend and this is only if they can't fix it tomorrow either getting your own modem and router as seperate devices or getting a router and putting that modem into bridged mode so it no longer acts as a router but strictly as a modem seeing as the modem side of it is functioning correctly and at better then your advertised speeds

2 routers do not require multiple ISP subscriptions when setup right

edit: here is a very informative and short explaination as to the differences between the two http://pc.net/helpcenter/answers/difference_between_router_and_modem

PGoodwin1 is correct if you are not running the older laptop the Wifi gateway ( what i decided to call your modem with wifi ) should be able to sync at the higher speeds such as 150-600Mbps

what i ended up having to do was run two seperate routers in my house, one for wireless G and older devices and one for wireless N that way my faster devices wouldn't be dragged down by the slower ones... not saying you should do this by any means its a pain in the but and will require a little networking knowledge... if you do persue something like that we'll be more than happy to assist you though 
 
 
 
you can do this too by clicking the quote or multi quote button, i simply modified each quote
box to only contain what i wanted to address at that moment
 
 
so on the newer pc when connected to ethernet your seeing 40+Mbps? download speeds from tests here?
 
 
you should be able to find a modem that will do phone+cable and possibly wifi too but this feature i recommend turning off infact you could keep your current modem (if ethernet is working fine) and do the same thing, i recommend getting an actual router it will be 10x more secure and probably have a much stronger radio and we can even help you with this aswell
 
 
sorry about all the technical jargan essentially what i was trying to get acrossed is your computers show they are at 54Mbps, that number should read 100Mbps or higher to acheive your full download speed because wifi needs quite a bit over overhead

it did indeed post jack, your first two posts must be reviewed and approved by a moderator before you can freely post. this helps us keep spam to a minimum.
 
thank you for taking the time to respond in a little more detail i think i might be able to shed a little light on a few things for you
 
 
 
 
what has most likely happened is the wireless radio is either malfunctioning or has failed completely...
 
 
Yes you are completely correct, wifi should be considered seperate from ethernet (direct connection)
 
 
well having one off and the other on shouldn't affect the speeds unless they are both downloading something simultaneously

if both PC's are on wifi at the same time then its not an entirely crazy thought that both would exhibit the same issue at the same time and it not be the actual cable companies fault but more so the wifi being delivered by that modem/wifi gateway

now if you have one pc directly connected via ethernet and one via wifi and both are exhibiting the same issue at the same time then you can rule out the wifi link being the issue and look more at the actual modem

also it's very good that you have already ruled out interference
 
 
cable companies often do this, most cable companies do give you the option to get your own DOCSIS3.0 modem and router which is what i often recommend that way you can choose what suits your needs better, you'll know its a brand new device without a shadow of a doubt and it will be tailored to what you think you need now and possibly in the future
 
 
the NEW pc you have is most likely connected using Wireless N, and the older laptop is definately using wireless G(54Mbps)
the thing with wireless N is it supports much higher data rates then wireless G as you were already seeing some newer wireless N cards support up to 600Mbps by bonding two wifi channels 300Mbps+300Mbps
 
 
even though your new pc is most likely connecting with wireless N what you are seeing is the sad fact that when a wireless gateway or router is utilizing a backwards compatible mode so that both N and G devices can both connect at the same time wireless N devices will operate or sync no faster then the slowest device can which in this case is wireless G(54Mbps)
so even though your new pc supports wireless N which should have at least the capacity of 150Mbps the wireless gateway slows the N cards max sync rate to that of the wireless G cards max sync rate

as far as 54Mbps of wifi being enough to carry a 50Mbps cable connection this just isn't true

you would need to connect at over 100Mbps on wifi to be able to achieve all of your 50Mbps connection because wifi needs A LOT of overhead for dropped or lost packets and sync rate variation

on my own wifi i have to be connected to my router at atleast 162Mbps to be able to hit 50+Mbps download speeds

i hope this sheds a little light on your questions sorry if i lose you some place just smack me if i did
 
thanks ~ Mark

if its 12Mbps over wifi that is a completely different problem and has nothing to do with the cable company when your wifi card connects to the router it has a sync rate all its own if the modem is a router/modem combo which it sounds like it is it still has nothing to do with your cable company if you get 30-50Mbps when connected directly to the modem via a ethernet cable
 
your neighbor getting .92Mbps from his 5Mbps line is completely different from trying to expect 50Mbps from your wifi
 
if you expect to get 50Mbps from wifi you'd have to be sync'd with your router at over 100Mbps
 
do you happen to know what type of wireless your trying to use? wireless G? wireless N? also if the modem/router combo is using backwards compatible mode to be able to connect wireless G and N devices at the same time wireless N will operate no faster then the wireless G standards max speed
 
wifi has a lot of things to keep in mind and a lot of things can interfere with wifi.. i'm assuming your using 2.4GHz band if that's true there is interference everywhere... even 2.4GHz wireless handsets, bluetooth, and cell phones, and microwaves can all interfere
 
if you can provide me with a little info i should be able to better assist you and not guess so much

if its 12Mbps over wifi that is a completely different problem and has nothing to do with the cable company when your wifi card connects to the router it has a sync rate all its own if the modem is a router/modem combo which it sounds like it is it still has nothing to do with your cable company if you get 30-50Mbps when connected directly to the modem via a ethernet cable
 
your neighbor getting .92Mbps from his 5Mbps line is completely different from trying to expect 50Mbps from your wifi
 
if you expect to get 50Mbps from wifi you'd have to be sync'd with your router at over 100Mbps
 
do you happen to know what type of wireless your trying to use? wireless G? wireless N? also if the modem/router combo is using backwards compatible mode to be able to connect wireless G and N devices at the same time wireless N will operate no faster then the wireless G standards max speed
 
wifi has a lot of things to keep in mind and a lot of things can interfere with wifi.. i'm assuming your using 2.4GHz band if that's true there is interference everywhere... even 2.4GHz wireless handsets, bluetooth, and cell phones, and microwaves can all interfere
 
if you can provide me with a little info i should be able to better assist you and not guess so much

I just got myself a Samsung Galaxy S3, and I have to say I love it by it's great performance.

Welcome to testmy.net Keefer21.

sweet! looks awesome!!

Awesome CA3LE I really like the concept will test it out later tonight

DOCSIS3.0 would likely not help the upload but may help your download as 3.0 has downstream channel bonding even if your not using a 3.0 required package from the isp I don't believe they bond upstream channels yet there was a good thread on the forums here a week or so back about it

Same here I'm constantly over the caps and never hear anything a lot of streaming hd videos online on my network regularly use 1TB a month

this test can detect quite a few issues you won't see on flash or java based tests... this site can detect issues with incorrect settings MTU, RWIN, or browser settings... aswell as HDD issues. can also detect issues with ethernet cables, modems, routers and even issues that might be from your drop or even local node aswell as routing issues
it doesn't look like your having routing issues unless they are very centralized to your location

west coast server is up and running CA3LE just needs to get his software uploaded and it will be ready to go... waiting on a private message back from him

on a side note i was able to hit about 70MB/s which is about 560Mbps testing from LA to NY... so the connection is definately capable

Some time today, things got well:

Central TestMy server
Thu Feb 07 2013 @ 12:05:58 pm 1 MB Upload: 454 Kbps
Thu Feb 07 2013 @ 10:38:28 pm 1 MB Upload: 792 Kbps

in a week or so i might throw one up in the colocrossing datacenter in LA on a 1Gbit port 

you would also pay an extra $300 or so dollars 

Not necessarily I usually shop by reviews over price I have first hand experience with the corsair h50 but antec is a great brand though one I wouldn't hesitate to buy from if the reviews for the product backed it up

I simply meant go with a self contained liquid cooler with a mountable radiator because not only does it work better then your average aftermarket air cooler you will not have to have all that weight on your motherboard and won't have issues with your ram sockets not being usable

You are correct that the bandwidth is double but the place you will see that is when loading texture files into the video cards memory its not like your fps in games will more then double I doubt you'd see even 10 fps more and more wattage the better especially if you plan to get bigger video cards someday in the near future
 

I run handbrake just fine on windows 7 x64 ultimate

3.0 video cards will work fine in a 2.0/2.1 motherboard all that will happen is the cards bandwidth will be limited by the motherboard as a bottleneck if you will I doubt you would even notice the difference though

3.0 video cards will work fine in a 2.0/2.1 motherboard all that will happen is the cards bandwidth will be limited by the motherboard as a bottleneck if you will I doubt you would even notice the difference though

I found a well written article on why you should upgrade your cable modem to DOCSIS 3. He also explains that TestMy.net's results were a more accurate benchmark that better reflected the actual speeds he was seeing.

DOCSIS 3.0 Channel Bonding and You

If you have a pre-DOCSIS 3.0 cable modem and your connection speed is suffering, this might be exactly what you need to bring you up to speed. We've been telling people this for years... but this article does a good job of explaining why it helps.

Again, another case where an Ookla speed test failed to provide real results... and TestMy.net worked as designed.

I've had the same issue every now and again Sean but it usually is a dns issue to test that theory the next time it happens try opening up command prompt and pinging 4.2.2.2 if it receives a response then it's just a dns issue if it times out then it is something else entirely

Actually the majority doesn't use ad blockers you will find a good percentage of people who don't even know what adblockplus is and for the server its not one giant server but clusters of servers I'd imagine Google runs thousands of servers a crossed the globe to serve all of its content