I had a satellite system installed last week by Wildblue and the individuals appears to be extremely limited in their knowledge of networking, in fact they were complete clueless. First they arrived and installed the dish, and ran the cables into the building, and when they ask me where I wanted the sm-2000 modem set up, I stated that I would like it the same place as the dsl modem is set up, and was told no, we cannot do that. Why I ask, and was told that they were instructed that they had to connect directly to a computer, and I said but I want it connected to my Linksys DEFSR41 v 2 router for network just like the dsl is now. I was told they had not idea how to do that and I would have to get an IT representative to come and connect it up. Since I had originally set up the network with dsl, I assumed that I could do the same with the satellite system, however I was sadly mistaken. I have followed every suggestion given me by my friends, and IT buddies, and to no avail. I presently have a satellite modem on one computer and the dsl on the router for the other two computers, which also can print while the computer on the satellite modem cannot. I am not a pro by any means but am at a loss on this one. I have tried everything I could think of, and have tried several methods suggested to me and still nothing. I have worked all weekend on this and Monday is just around the corner and the office will be screwed up, especially the accounting area that has the satellite modem connected to their computer but no printer. Any help would be appreciated. I have the setup below for one of the computers on the dsl modem, but am unable to do the same for the satellite because I am unable to print it out.
C:Windowssystem32cmd.exe
Microsoft Windows XP [Version 5.1.2600]
<C> copyright 1985-2001 Microsoft Corp.
C:Documents and Settingsbj hicks> ipconfig /all
Windows IP Configuration:
Host Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .: tigetek-bj
Primary Dns suffix . . . . . . . . . . . . . . . . . . . . . . .:
Node type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .: Broadcast
IP Routing Enabled . . . . . . . . . . . . . . . . . . . . . . .:Yes
WINS Proxy Enable . . . . . . . . . . . . . . . . . . . . . .:Yes
Ethernet Adapter Local Area Connection:
Connection-specific DNS suffix . . .:
Description . . . . . . . . . . . . . . . . . . . .: NVIDIA nforce MCP Networking Adapter
Physical Address . . . . . . . . . . . . . . . : 00-50-8D-F5-F3-59
Dhcp Enabled . . . . . . . . . . . . . . . . . .: No
I P Address . . . . . . . . . . . . . . . . . . . . : 192.168.1.251
Subnet Mask . . . . . . . . . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . . . . . . . . . : 206.13.31.12
206.13.28.12
Any assistance is most appreciated.