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cmdanes

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About cmdanes

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  1. WARNING....WARNING....WARNING.... XNET is a fraudulent compant. I cancelled service after contract expitred and had equipment removed 2 months ago. Thankfully I was smart enough to draw up a legal docthat was signed by the un-installers. Not so shockingly 2 months ago my credit card was billed $538 for equipment. Xnet was called. Uninstaller was called and so was my credit card company. Uninstaller claimed invoice was sent to Xnet with return of equipment. Xnet has no such thing. Credit card company investigated. Money was refunded. Guess what 2 days ago billed again for $538.
  2. To above post... How long have you had your service? If you have read the postings you should be very weary of committing your love to this fraudulent company. Or are you an infiltraitor from Xnet? Trying to get a good review in, falsifying true and real customers that DO =NOT get what they pay for. How is the class action lawsuit coming along. I want in on the refund for failure to provide services, as set out in contract. The BBB doesn't even have this company listed or are able to do anything. Us poor Canadians fraught with complaceny and deception. Gotta say I am ve
  3. Well, Just an update to let you know what has occurred in my dealings with "I do not XPLORNET" I live 1.5km with line of sight to tower and had the module on my own comm tower. One of the first to subscribe and thankfully my contract has expired cuz I was outta there. Had 3 mg to start..they changed service packs so I was on 1.5Mg and amazingly no difference. They can only provide basic service levels no matter what package you are paying for... RIP OFF..FALSE ADVERTISING...BREACH of CONTRACT for NOT providing service being paid for... Xplornet thinks they can get around this by saying "
  4. K, dl'[email protected]/s in background, game on second screen and me testing on other with 3meg BELL unplugged wireless service here are my results :::.. testmy.net test results ..::: Download Connection is:: 2636 Kbps about 2.64 Mbps (tested with 2992 kB) Download Speed is:: 322 kB/s Upload Connection is:: 300 Kbps about 0.3 Mbps (tested with 579 kB) Upload Speed is:: 37 kB/s Tested From:: https://testmy.net (Server 1) Test Time:: 2007/03/09 - 9:14am D-Validation Link:: https://testmy.net/stats/id-GZ48JW1YB U-Validation Link:: https://testmy.net/stats/id-VZMQTS29A User Agent::
  5. As, above I stated we'll see for how long and obviously the results are proof in the pudding. Xplornet had tried that one on me and I refused to accept their minimum acceptable levels for a basic service level, when I was paying for 3 meg service. Since I have cancelled my service due to their lack of bandwith throughput to customers, me. I have gone with Bell wireless unplugged and am BARELY within the boundaries but am screaming fast with multiple pc's gaming, dl'ing and surfing simultaneously. I still get above 2.5 down on 3meg service package. The wireless "modem" is available at major
  6. I agree But they refuse to admit they are lacking in servicing their customers
  7. What is the cost of your 'small business package" and what are you supposed to get 5 meg service?
  8. speakeasy is a faster server and u will most likely get better speed reporting ...DO NOT beleive it. Testmy is a site they use and gives more accurate speeds as seen by customers... although I would stick with this site speakeasy may falsely placate u DO NOT quote speeds from there to them as they are highly inaccurate. Do Not expect a response as all XPLORNET (lack of)service reps are full of it and will tell stories to no end.. is that the reason for 2 yr contract?... Have they given u the :"Well we just completed upgrades and are waiting for Hydro to run system?
  9. CANCEL CANCEL CANCEL...the beat advice u will get in regards to "LACK OF XPLORNET" "We can't gaurantee minimum service levels" is in their customer service response manual page 2 line 3 3 weeks of multiple contacts through telephone calls email's to support re:ATT SUPERVISOR..COMPLAINT...which I was told were actually read by somebody but I received computer generated response.4 replies in less than 2 min. Highly unaccpetable I had 3Meg service but was receiving 1/3 of that not sustainable....downed service to basic and got better numbers paying lesss! Multiple test
  10. My experience with Ryan was the same.. Next up is Scott.. He is the guy that is full of empty promises as well....
  11. Well, they try to get around what they deliver by saying 'We do not gaurantee "minimum" speeds. So just above dial-up they say is acceptable but in reality it is not because what should be expected is much greater....See if u are in the Bell unplugged service area.. $99 for wireless modem got the 3 meg package = $39 or $49 and I am barely in range yet still haven't been lower than 2568.with 2 pc's online gaming, both had secondary browsers open and dl'ing media....greatly improved performance and reliability as well as customer service on al fronts...no problems with tweaking router either!
  12. While wife is online gaming and dl'ing music these are my scores on 3meg unplugged :::.. testmy.net test results ..::: Download Connection is:: 2580 Kbps about 2.58 Mbps (tested with 2992 kB) Download Speed is:: 315 kB/s Upload Connection is:: 289 Kbps about 0.3 Mbps (tested with 579 kB) Upload Speed is:: 35 kB/s Tested From:: https://testmy.net (Server 1) Test Time:: 2007/02/27 - 7:13pm D-Validation Link:: https://testmy.net/stats/id-LI6RNQZOE U-Validation Link:: https://testmy.net/stats/id-KXEUQIOS6 User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.1
  13. Well, it is too late for this EX customer of xplornet. Due to their inadequate customer service, reliability, and sustainability I'm outta there. New unplugged wireless service which I am barely in range of and get 3Meg service consistently over 1.5 weeks has not given me a lower # than 2587 down NO matter what time of day... I can see how they stuck u by gettting a mini fix in for u for now.. let's see how long it lasts.. I know the upfront fee for installation has u looped by the n's good luck
  14. another unhappy customer ... I am currently cancelling my service with xplornet and going with an 'UNPLUGGED wireless service' from another Canadian service provider.. Dealing with xplornet is like being robbed on a monthly basis Where are the lawyers interested in class-action suits? xplornet tries to cover themselves by stating they DO NOT provide for 'minimum' speeds...but I feel as though they can only provide service a little bit faster than dial-up.......get out while u can or get minmum service and minimum service levels.. This company is not interested in retaining
  15. Completely agree! class-action for theft of services paid for and not received......found another compay with an UNPLUGGED wireless so byebye to ALL the headaches and lack of service/speed......from I DO NOT XPLORENET still want to be refunded for paying for 3 Meg service a nd receiving close to dial up speed .until I was disconnected! When I downed my service to basic I received a speed increase........incredibly.........scam Where are the connections with the consumer affairs? Where are the class-action lawyers.........? >>>the views and ideas expressed in do
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