hi there,
at last i found a site regarding forum of smart bro.. smartbroken, smartbulok or whatever may call it..
yeah i have experience on CS CSR.. when i have no connection. i called up there CS, unfortunately , for more that 4 hours im calling continuesly 8pm to 12 mn., theres no luck. the next day i called up again before I go to work ..seems im not lucky enough to get a quick response. Im .I ask my sister to call them .. everytime with no luck. id called up again at night .. whew. no luck at all .. so the following day. id go to there office SMART WIRELESSCTR at ALIMALL, (nearest office). Im not in the good mood then so immediatley id waited my turn to talk to them
* id told to the guy what is the problem.. blah blah blah .. coz your service is not good i dont have connection for 4 days.. * id call your CS but no LUCK
the reaction of the guy .... (tinawanan pa ako) ... ANG yabang pa. SO i told him to call their Hotline,
* NOTE ang yabang pang pinindot at ipinakita niya kung paano mag pindot sa kanyang celphone)
Id simply laugh at him.. after 15 minutes ... of ringing on his celpone ...dropped .. dialed again .. 30 minutes past .. natatatawa na ako sa kanya so i ask him ..eto .. akala ko madali lang tumawag sa HOTLINE nyo .. i think you have a problem to contact your CS. office .. and laugh ... Napahiya yung tao .. SO id ask again.. Blah blah... diko talaga tinigilan ... after 1hour and 30 minutes ,,, nagsawa ata .. he get another celphone so 2 na yung gamit ... imagine in just a second ..nakacontact ..Whew.. Sandali lang pala sa isang unit ah... Nagpalusot ang kumag . he tell me, he contacted with the same Hotline.... nag ka Idea ako .. sige nga call ka nga ulit sa isang mong unit .... . 10 minutes past .. dina niya macontact.. napahiya yung tao ...
Anyway So much for the story, he give me a certain number to contact this guy. so i immidiately hurried home to fix my connection.
My connection already fixed ....
