pigtailpat

Thank you, I posted in the other forum as you suggested. I didn't see that sub-forum when I first saw this board.

I need some help with FIOS phone. We had a new install done 2 days ago in an office enviornment. The phones are messed up. You can hear conversations from another line that is going on a different line (multi-line environment). Additionally, when one person is on the phone, in the old pre-FIOS POTS, the line would physically light on the phone, so that you knew someone was using that line. With FIOS-phone, the line intermittently blinks, making it hard to know which line is being used by someone. Verizon is saying that the phones are not compatible with FIOS, because they have high amperage requirements, and the box that converts the fiber from the street to the phones gives out a low amperage signal. Verizon is saying that we need low amperage compatible phones, that anything that was introduced on the market in the last 18 months would be compatible. Is this true?? 4-line phones are expensive, and to get new phones would actually eat into any savings realized by getting FIOS phone to begin with (obtained only as a package with FIOS Internet). I saw the thing about a low REN of 3, and there are actually 4 phones in the office. Whether this makes a difference, I don't know. If anyone can help, I appreciate it. I see much reference to a list of compatible phones but I cannot find this list anywhere, and Verizon maintains no such list exists.

I need some help with FIOS phone. We had a new install done 2 days ago in an office enviornment. The phones are messed up. You can hear conversations from another line that is going on a different line (multi-line environment). Additionally, when one person is on the phone, in the old pre-FIOS POTS, the line would physically light on the phone, so that you knew someone was using that line. With FIOS-phone, the line intermittently blinks, making it hard to know which line is being used by someone. Verizon is saying that the phones are not compatible with FIOS, because they have high amperage requirements, and the box that converts the fiber from the street to the phones gives out a low amperage signal. Verizon is saying that we need low amperage compatible phones, that anything that was introduced on the market in the last 18 months would be compatible. Is this true?? 4-line phones are expensive, and to get new phones would actually eat into any savings realized by getting FIOS phone to begin with (obtained only as a package with FIOS Internet). I saw the thing about a low REN of 3, and there are actually 4 phones in the office. Whether this makes a difference, I don't know. If anyone can help, I appreciate it. I see much reference to a list of compatible phones but I cannot find this list anywhere, and Verizon maintains no such list exists.