baguiocity
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Posts posted by baguiocity
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Ok, I just moved to a new place today and got smartbro installed.
At the other place I was getting 45kbs on upload. At the new place I'm getting a nice 48kbs download but upload is horrible!!!! at best 11kbs...
Its so bad i can't even upload a 100k image to blogger.com... Does anyone know what the problem might be? I've tried the tweak but with no real change to the system, except for a few k extra on the download. The upload still doesn't work...
Can't be my computer/registry because it worked fine for upload just yesterday at the old place and the signal is good for download so something seems to be messing with the upload speed... It's very intermittant...
::::::::::.. testmy.net test results ..::::::::::
Download Connection is:: 396 Kbps about 0.4 Mbps (tested with 386 kB)
Download Speed is:: 48 kB/s
Upload Connection is:: 90 Kbps about 0.1 Mbps (tested with 386 kB)
Upload Speed is:: 11 kB/s
Tested From:: https://testmy.net (Main)
Test Time:: 2007/12/10 - 9:36am
D-Validation Link:: https://testmy.net/stats/id-PG1ZSDKIV
U-Validation Link:: https://testmy.net/stats/id-0H8N25CPI
User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; FDM)
SmartBro Customer Care Exp
in Smart Bro (Wi-fi)
Posted
Worst experience, dropping Smartbro after 4 days and going to get DSL installed...
I went in and ordered smart bro last friday... Monday they installed, no calls to say when they would be coming...
They left and the installer said there's a 10 day warranty and gave his number in case of problems.
Everything seemed ok until I tried to upload to my server, my download speeds were 380Kbps but my upload speed 0-90Kbps and mostly at 0...
Tried calling smart bro, response: 'just monitor it'. Tried texting technician who installed, no response. Tried calling technician, didn't speak on phone. Tried calling smart bro again, said they would organize for a tech to come out and that they would call back. Went in to smart bro office to try and get them to send out a technician, said someone would call within 24 hours, called smart bro again today, put through the same routine as the first time, they're refusing to send technician because they believe that they are delivering what they have promised with 384k download but 0-90k upload. I asked to speak to a manager, they refused to come on the phone and help. Eventually told a manager would call today...
I am going in to PLDT and organizing for DSL to be installed and will be demanding my money back from smartbro!!! How do they expect me to upload a 600mb file to my online store at less than 56k speed?