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oscquin

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  1. Hello, I work for an ISP in Latin America and we have bought several DPC2100 Series cablemodems from Comcast but I have the problem that they wait between 8 - 15 minutes to connect. Everything looks fine, when I power it up, all lights turn on, then cable light begins to flash until it finds the connection. any idea will be highly appreciated...modem details are:

    DocsDiag v030720 Copyright 2001-3 Robin Walker [email protected]

    S-A WebSTAR DPC2100 Series DOCSIS Cable Modem Ethernet+USB <<HW_REV: 2.0; VENDOR

    : S-A; BOOTR: 2.1.6; SW_REV: v2.0.2r1242-040825; MODEL: DPC2100>>

    System up time                      = 0 days 00h 35m 13.00s

    Downstream channel ID                = 1

    Downstream channel frequency        = 447000000 Hz

    Downstream received signal power    = -0.1 dBmV

    Upstream channel ID                  = 2

    Upstream channel frequency          = 38000000 Hz

    QoS max upstream bandwidth          = 256000 bps

    QoS max downstream bandwidth        = 275000 bps

    SigQu: Signal to Noise Ratio        = 40.0 dB

    Cable modem status                  = Operational

    Upstream transmit signal power      = 48.9 dBmV

    Date and Time                        = unset

    Configuration filename              = 256.cm

    thanks in advance.

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