MasterX

Bottom line, you have to contact corp office and stay on them!. They will either have the problem fixed or lower your payment until it has been fixed. I have had this same connection issue, took me a while so I had called in the Better Business Bureau to help. But it did pay off in that they gave me a better package and lower bill (while they fixed the problem). It did take them a couple of months but they did fix it. Local techs have never been no help to me (19 years online), it's always been in house trouble when something goes wrong and local offices are helpless. ( this has been my experience in the 3 cities & 2 states I've lived in)

Here are the details for the bios codes: http://www.amptron.com/html/bios.beepcodes.html

I am curious as to why you would be asking a question like that, here instead of at the development forum for firefox 3. I also use v3 but then I do my testing in Altiris Or VMWare.