Just to throw in my 2cents. When I called verizon today about upgrading to the faster 3.0 Mbps, they checked what I have now and said that the .7Mpbs was what they were offering when I signed up a year or so ago. They have upgraded it to 3Mpbs and said I should see the diference in a day or two depending on the backlog of people getting upgraded. So you might want to give verizon a call in addition to the advice you get from the helpful folks here on the forum.
Bob