I am using Dell Inspiron 1420 Laptop with Vista Business Core2 Duo/2GB Ram. Recently all my desktop shortcut icons except Recycle Bin were blocked by another imageless icons (individually) similar to the first icon from the file Change Icon (c:WindowsSystem32shell32.dll).
The software of the icons still works when clicks on it and I have manually try to change the icon, did system restore, scanned for virus/spywares, without any success.
I have contacted Dell Customer Service (Software Agent) twice, and they are unable to offer any solutions except advise me to reformat the harddisk.
As I have quite a number of softwaresprograms on my laptop and reformatting my HD will be my last solution. I believe there must be a way to overcome the problems.
Any tips on the solution will be most appreciated.