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nbtt

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  1. After getting a few calls from one of Xplornet's "fixers", this is what I test out to now. It seems that they have a policy of shutting down segments of their tower transmitters in an effort to save a few bucks of power, or self implode, or something to that effect. Since I was the only customer who complained about their service, and since they apparently don't like BBB complaints, they had to submit, at least for now, and actually provide service. I don't know how long this will last, but I will be sure to keep posting my results.
  2. I'm brand new here, and I would like to share what I have experience with. Yesterday, I posted a similar message under Xplornet Speeds, but perhaps it's more appropriate to post this as a new topic. Xplornet is not one of the ISP's who voluntarily fall under the oversight of CRTC regulations, nor is it a member of the Better Business Bureau, but the Maritime BBB will process Xplornet complaints of behalf of those customers who have exhausted all other complaints procedures. My fixed wireless is anything but the 3mb/600kb package I pay for. I have been their customer si
  3. My fixed wireless is anything but the 3mb/600kb package I pay for. I have been their customer since 2008 and have logged more hours with attempting to resolve my service issues than time I spend with my own mother!!! Xplornet is NOT one of the member ISP's which would fall under the CRTC, so all of their "traffic shaping" they do, cannot be challenged through that route. I have sent a complaint to the Maritime Better Business Bureau, as this is where their head office is located, although I live in eastern Ontario, and am waiting for a response. Yesterday they sent the sa
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