claudiaj

my drivers were and are actually up to date. I was told today by my ISP that they have been monitoring my connection since last week - blaming my NIC CARD is no longer an option for them...MyTest has proven that I can get the speed but something along the network makes it drop...not just a little drop - a huge drop, like this morning it went down to 5 Mbps, so I called them they reset the connection - it stabilized but not getting the speed they promised, and tonight it's dropped down again and unstable. Is there a help topic on understanding the TiP points - I can see the drops in their speed test site but with Testmy I can see the real numbers...both this site and their site results are pretty close - maybe a 5 Mbps difference....thanks for your help, much appreciated

The driver I had downloaded was from HP but I will try the one from Realtek...I guess the screenshot didn't work..I counted the number of zeros and it is 100000000

I typed this but just a sec I will bring in a screen shot:

Name Speed Realtek PCIe FE Family Controller 100000000

darn...my typing this morning : Radeon tm Graphics 1.70 Ghz

HP 120-1134 - bought new in spring of 2013 AMD E2-1800 APU Radeon tm HD graphics 1070 Ghtz 4 Gb Ram 64 bit

I have been testing on a regular basis for the last couple of days so I can get a better picture of what is going on with my internet connection. My ISP claims that my NIC card cannot connect any higher than 100 Mbps...I was sold a package because I was told I needed it to have a PVR. I am on Fibre op. Your test site proves their theory wrong - my connection can and does go up to over 300 Mbps but drops, sometimes drops to the point of disconnecting for a few seconds. I am on a wired connection permanently until this issue is resolved I have Windows 7 home premium and not other device is connected - any solutions or ideas would be appreciated..attached is the most recent test details Thanks monday morning.pdf