SeanNeumann

Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Sean>tracert testmy.net Tracing route to testmy.net [174.120.187.140] over a maximum of 30 hops: 1 2 ms <1 ms <1 ms 192.168.1.1 2 7 ms 10 ms 9 ms 10.128.128.1 3 9 ms 7 ms 7 ms csw02fdlcwi-gbe-9-17.fdlc.wi.charter.com [96.34.20.114] 4 8 ms 7 ms 11 ms 96-34-20-254.static.unas.wi.charter.com [96.34.20.254] 5 18 ms 23 ms 23 ms crr02euclwi-tge-0-5-0-2.eucl.wi.charter.com [96.34.17.236] 6 17 ms 19 ms 19 ms bbr02euclwi-tge-0-0-0-6.eucl.wi.charter.com [96.34.2.78] 7 32 ms 33 ms 35 ms bbr01chcgil-tge-0-2-0-0.chcg.il.charter.com [96.34.0.167] 8 22 ms 25 ms 24 ms prr01chcgil-tge-1-2.chcg.il.charter.com [96.34.3.29] 9 24 ms 25 ms 24 ms be-10-805-pe01.350ecermak.il.ibone.comcast.net [75.149.231.205] 10 23 ms 23 ms 23 ms pos-2-4-0-0-cr01.350ecermak.il.ibone.comcast.net [68.86.86.161] 11 29 ms 25 ms 25 ms 68.86.88.33 12 57 ms 58 ms 58 ms pos-1-8-0-0-cr01.denver.co.ibone.comcast.net [68.86.87.222] 13 59 ms 65 ms 64 ms pos-2-11-0-0-cr01.dallas.tx.ibone.comcast.net [68.86.87.30] 14 61 ms 62 ms 62 ms pos-0-2-0-0-pe01.1950stemmons.tx.ibone.comcast.net [68.86.86.150] 15 54 ms 52 ms 52 ms theplanet-cr01.dallas.tx.ibone.comcast.net [75.149.228.2] 16 110 ms 55 ms 54 ms te3-5.dsr02.dllstx3.networklayer.com [70.87.253.90] 17 * * * Request timed out. 18 54 ms 55 ms 54 ms e.ff.5746.static.theplanet.com [70.87.255.14] 19 54 ms 54 ms 58 ms 8c.bb.78ae.static.theplanet.com [174.120.187.140] Trace complete. C:\Users\Sean>

Thanks for the reply! Not any better then anywhere else I test to; I have no idea were to start with this one, everything on my end checks out fine.

Hi to all! I was hoping I could get some user based help, as my ISP is saying there is no problem. I am currently on a 60 / 5 plan, however, I can only actually receive that speed from servers that there are not many hops to. Now I know there will be some overhead lost, but I am seeing 60/5 go down to, at its worst 5/1. I will usually hover in the 30 - 45 down range, and 1.5 - 3.5 up range. Hardware I had was a sb6120 modem, just recently replaced with cisco dpc3010. My router is the netgear wndr3700, running the latest firmware. Any help would be much appreciated!