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Speed Test
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Posts posted by FallowEarth
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The ping is showing consistent packet loss, and the router is pointing to an issue with the connection between your router (on the first hop) and your modem (on the 2nd). Are you able connect directly to the modem via ethernet and perform the same tests again for comparison?
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I'm not sure about the Ping Utility. How would I check that? It has happened before and randomly it starts working again
When I log into the admin page of my router, I go to Tools and there is a network ping test which allows me to enter a URL or IP address, and my router then sends a ping to that host and tells me if it is able to get through. If you could find this, it would tell you if the router is getting the proper signal and able to send/receive data from the internet.
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This topic has been moved to Smart Bro (Wi-fi).
[iurl]http://www.testmy.net/forum/index.php?topic=21833.0[/iurl]
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When you are connecting through the router, does the admin page show that the router is registering an IP address from the modem? Is there a ping utility on the router that you can use?
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I'm sure I could go fishing through the archives for this, but....
What kind of internet do you have?
What make and model of router do you have?
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Hello and welcome, krappamc.
A few questions: How are you downloading? Where are you downloading from? Are you using a router? Firewall? Can you provide a speedtest for us?
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The only thing I can think of is that the upstream power level, labelled "Upstream transmit signal power" may be a bit high, which can cause problems syncing to the CMTS.
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Last week I connected succesfully with my wireless router and had internet explorer working terrificlly with my ISP Roadrunner of Austin. Alas, this week, I have to bypass the router in order for my explorer to work. This is no solutiion because I and my wife have our own jobs that we need to connect to and can't do that with the wireless disconnected.
Any ideas so that we can get back to wirless & explorrer working simultaniously?
Thanks
Samwise
Hi Samwise and welcome!
When you hook up the laptop to the router, do you know if it is connecting? If you are using Windows XP it should tell you in the system tray (bottom right) something like "Wireless Connection | Status: Connected". Otherwise, you can check by going to 'Network' from the Control Panel. Knowing this is a good point begin to troubleshoot your issue.
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That sounds like 1 of 2 things: hardware or signal issue. Mostly likely a signal issue. Hopefully they fix you up on Friday.
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Sorry, I wasn't very clear. To access "CMD" click start > run > and type cmd in the "Open:" field. This will bring you to the command prompt (like MSDOS). Then try the commands I put above, ping and traceroute. You can copy from CMD by right-clicking the screen and choosing "Mark". This allows you to highlight text. Then press enter to copy the highlighted text so you can paste back here.
Welcome, btw, to TMN!
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Got a new modem on Tuesday, seemed to be running fine untill tonight. We did get about 7 inches of snow, but nothing major. Tried to hop on and play some bf2, and my ping kept spiking into the 300's. Reboot the modem, and did a ping to testmy and got crap, and a freaky number in it also. time=666ms TTL=52
Broadstripe was formerly millennium digital media, who was crap also. I'm on a 4/512k line. I havnt changed anything, or updated anything in the last few days, just randomly started to turn to crap internet. No cablenut installed. Scanning for virus's and spyware now.
Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.
C:Documents and Settings-->ping testmy.net
Pinging testmy.net [74.52.182.125] with 32 bytes of data:
Reply from 74.52.182.125: bytes=32 time=183ms TTL=52
Reply from 74.52.182.125: bytes=32 time=89ms TTL=52
Reply from 74.52.182.125: bytes=32 time=666ms TTL=52
Reply from 74.52.182.125: bytes=32 time=100ms TTL=52
Ping statistics for 74.52.182.125:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 89ms, Maximum = 666ms, Average = 259ms
Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.
------------------------------------------
C:Documents and Settings-->ping testmy.net
Pinging testmy.net [74.52.182.125] with 32 bytes of data:
Reply from 74.52.182.125: bytes=32 time=273ms TTL=52
Reply from 74.52.182.125: bytes=32 time=222ms TTL=52
Reply from 74.52.182.125: bytes=32 time=149ms TTL=52
Reply from 74.52.182.125: bytes=32 time=84ms TTL=52
Ping statistics for 74.52.182.125:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 84ms, Maximum = 273ms, Average = 182ms
C:Documents and SettingsJake>
---------------------------------------------------
Ran the dual test.
:::.. testmy.net test results ..:::
Download Connection is:: 608 Kbps about 0.61 Mbps (tested with 579 kB)
Download Speed is:: 74 kB/s
Upload Connection is:: 305 Kbps about 0.3 Mbps (tested with 579 kB)
Upload Speed is:: 37 kB/s
Tested From:: https://testmy.net (Main)
Test Time:: 2007/12/16 - 5:45pm
D-Validation Link:: https://testmy.net/stats/id-LJDN26RIC
U-Validation Link:: https://testmy.net/stats/id-KZ7XFL3H4
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11 [!]
-------------------------------------
:::.. Download Stats ..:::
Download Connection is:: 500 Kbps about 0.5 Mbps (tested with 2992 kB)
Download Speed is:: 61 kB/s
Tested From:: https://testmy.net/ (Main)
Test Time:: 2007/12/16 - 5:47pm
Bottom Line:: 9X faster than 56K 1MB Download in 16.79 sec
Tested from a 2992 kB file and took 48.984 seconds to complete
Download Diagnosis:: May need help : running at only 11.75 % of your hosts average (cablespeed.com)
D-Validation Link:: https://testmy.net/stats/id-DTRP38YI7
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11 [!]
---------------------------
Never saw a tracert this bad, wow.
Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.
C:Documents and Settings-->tracert testmy.net
Tracing route to testmy.net [74.52.182.125]
over a maximum of 30 hops:
1 483 ms 24 ms 29 ms --
2 50 ms 419 ms 20 ms c-24-56-220-113.chrlmi.cablespeed.com [--]
3 163 ms * 283 ms POS4-1.GW1.DET5.ALTER.NET [157.130.111.221]
4 49 ms 413 ms 34 ms 0.so-0-0-0.CL2.DET5.ALTER.NET [152.63.25.222]
5 51 ms 138 ms 68 ms 0.so-3-2-1.XT2.CHI2.ALTER.NET [152.63.69.218]
6 139 ms 160 ms 132 ms 0.so-7-1-0.BR6.CHI2.ALTER.NET [152.63.64.57]
7 128 ms 102 ms 154 ms bpr1-so-6-0-0.chicagoequinix.savvis.net [208.174
.226.25]
8 351 ms 182 ms 165 ms ber2-ge-8-7.chicagoequinix.savvis.net [208.174.2
24.33]
9 303 ms 211 ms 105 ms cr2-tengig-0-0-5-0.chicago.savvis.net [204.70.19
5.117]
10 * * 537 ms cr1-tengig0-7-5-0.Dallas.savvis.net [204.70.200.
170]
11 114 ms * * 208.172.139.130
12 162 ms * 323 ms 208.172.139.130
13 113 ms 162 ms 212 ms te7-1.dsr01.dllstx3.theplanet.com [70.87.253.2]
14 388 ms 139 ms 315 ms po2.car03.dllstx6.theplanet.com [12.96.160.37]
15 94 ms 260 ms 193 ms 7d.b6.344a.static.theplanet.com [74.52.182.125]
Trace complete.
cappy --
Looks like the first hop in your traceroute shows trouble. Using a router? If so -- what kind? using wireless? If not using a router -- post up your modem stats (http://192.168.100.1/) and/or call your ISP and let em know about your latency issues!
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ronss --
Were you able to determine whether your speed loss issues were due to problems with your router, or with Cox?
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This topic has been moved to Smart Bro (Wi-fi).
[iurl]http://www.testmy.net/forum/index.php?topic=21789.0[/iurl]
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Ok, I have spent all day searching, Googling, reading, and attempting to figure out what is wrong, and cant seem to figure this out. I am on Windows XP Home Edition and have Verizon DSL base DSL plan. It seemed to work fine when we first got it 3 weeks ago but starting about 2 weeks ago it seemed to get worse and now its just horrible. I have done everything Verizon recommends including:
checking all filters, connections, etc
running defrag, cleaning up cache/history
resetting modem
rebooting laptop
After two calls to them we have tried running in safe mode, disabling the firewall, and removing AVG altogether. They seem to think that after all this its a PC issue and not on them. At first both techs were reporting issues on their end, but after being on the phone a certain amount of time they seemed to conclude it was not an issue on their end. The last guy suggested a port being used by some sort of malware/virus, etc. I have ran AVG, Spybot and Adaware but come up with nothing.
I dont do any file sharing (limewire, mule, etc) I try not to click on anyhting I shouldnt, and I try to keep the computer maintained with regular clean up and decent protection. It just seems odd the DSL seemed to do ok at first but now basically doesnt work at all. It wont even finish a speed test on Speakeasy, does the download but wont start the upload, and Speedtest.net is where it shows a 4k bps if it even works at all.
How do you check/monitor ports? Would a hijackthis report help? Am I missing files or registry?
I greatly appreciate anyones insight on this
A few questions come to mind: How long has your modem been online? Do you keep your modem near any other electronic devices (ie. monitor, TV, router, computer)? Are you connecting wirelessly with your laptop to a router? What are your laptop stats? What kind of router are you using? Did you buy it new or refurbished? Can you show me a traceroute:
(from cmd)
tracert testmy.net -d
and also a 50 hop ping (from cmd)
ping testmy.net -n 50
I need to see something with some consistency rather than snapshots of your network state. I'd love to help you out. Let me know if you have any questions.
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This is what I get:
Browser Mem Useage FF 2.0.0.10 115,016 K FF 3.0b1 97,232 K Opera 9.24 85,960 K using the following sites (tabs):
[list]
[*][url="www.rr.com"]RR[/url]
[*][url="www.cnn.com"]CNN[/url]
[*][url="www.youtube.com"]YouTube[/url]
[*][url="www.microsoft.com"]M$[/url]
[*]TMN
[/list] [/html] -
yes,,huge improvement.....one question- how do i tell if a packet is timinng out...and exactly what does this mean... oh,,,another question if you don,t mind..how does one tell if a cable modem is bad???
An easy way you can tell if you have packets timing out by ICMP tests -- ie. ping, traceroute. Let me know if you want any further detail on how to perform or interpret these.
A modem is ultimately bad if it doesn't maintain a connection to the internet or doesn't connect at all. But it can be bad in less noticeable ways. For example, it's signal and power levels may be off, which may cause irratic behavior and signal quality. Also, it may be flapping, which means that it is not maintaining a good quality connection with the server. You can log into 192.160.100.1 to check the signals and post them back here for us to see. Otherwise, call your ISP tech support and request escalations until you are satisfied you are speaking with somebody at or above your own technical knowledge level.
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yes when the laptop is wired it's great..normal where it should be.....
just dont' know.
chanell is 11 it was 6 but change. signal is always strong.....no 2.4ghz phones, we have a 5.8 i don't know
It could be the wireless of the router, the wireless adapter of the pc, or general interference. Here's a few thoughts. Grab a buddy with a wireless laptop and compare signal strengths and speeds from the same location of your computer to the router. If they are the same, then it's likely either the router's signal sending ability or some interference (which takes on many many forms). If they are different, it's likely your wireless adapter - maybe check the antenna (or rig one up) or update drivers. Check it out.
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My my my....quite an improvement. You must see the difference.
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IF you hardwire into the router is there much improvement? What are the speeds then?
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the router works great. but I have some concerns...if I recall correctly the wireless worked great a while back, but now it seems like I can't get above about 3 mb's is this typical for wireless?
I'm in the same room as the router, full bars and 54mbps connection. Am I stupid in the fact that I'm overlooking the issue that wireless doesn't give speeds of hardline?
lets here it guys.
I don't know anything I can do..
I've changed firmware to the DD and have changed the xmit signal, i wonder how fast i can go without overdoing it?
You might want to hard-wire that same computer into the router to see if there is a boost in speeds. If there aren't, it's not a wireless problem -- could be the router, the modem, the connection, etc. If the speeds do improve, it is most likely a wireless issue -- could be signal strength, interference, adapter problem, etc.
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This topic has been moved to Smart Bro (Wi-fi).
[iurl]http://www.testmy.net/forum/index.php?topic=20075.0[/iurl]
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This topic has been moved to Smart Bro (Wi-fi).
[iurl]http://www.testmy.net/forum/index.php?topic=21681.0[/iurl]
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well. problem finnally resolved...i live in an apartment complex, and i today i had a message on my answering machine...it was cox cable message, it stated that over half of the people in my complex was have the same problem i had, slow download speeds at night,,...cox said they replaced a part, and thought it would solve my problem......it did,,and now have very good download speeds,,,right. now 6mg/s..... about time.
Nice! Lets see some test --
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Hello and welcome, Alanz! There are a lot of potential items which can reduce your speed. That's why we recommend you read the bible first: http://www.testmy.net/t-2097
Post back with your findings or any questions.
740k bps dl with only 4kb ps ul (Verizon)
in Make it Faster...
Posted
My apologies. This is how I interpret your traceroute:
1 <1 ms <1 ms <1 ms 192.168.1.1 [router]
2 39 ms * 37 ms 10.13.15.1 [modem]
If that's not the case, I'd give your ISP a call to investigate the packet loss early in the route out from your PC.