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jelwell

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Everything posted by jelwell

  1. Someone please define: Kbps kB/s I thought Kbps means 1000 bits per second, and I thought kB/s equals 1000 bytes (8 bits) per second. My recent upload test result is: 1185 Kbps or 1.2 Mbps (145 kB/s) However when I divide 1185 Kbps by 8 bits, the result is 148.125 bytes per second and not 145 kB/s. Also, I believe 1024 bytes equal one kilobyte. So, 145 kB equals 148480 bytes, and that times 8 bits per byte equals 1187840 bits and not 1185 kilobits. So no matter how I calculate, 1185 Kbps doesn't seem to equal 145 kB/s. Help!
  2. OK, the game's over. And the $40 solution (plus tax) is (Drum Roll) a hard-wired router. After installing the router, my download speed jumped to about 12 Mbps from 7.5, and my uploading speed remained about 1 Mbps. However, Speakeasy reports much higher speeds. Who's a user to believe? By the way, the last tecnician I spoke to at my VoIP provider, TeleBlend, recommended using a hub. However, the saleman at Fry's, a huge local electronics store and more, said hubs are obsolete and no longer carried by Fry's. Hence, I was forced to spring for the router. The instructions that ca
  3. As stated in my previous post, my VoIP provider is TeleBlend. I called Cox again today to clarify their position regarding routers. Contrary to what I thought I was previously told, Cox states a hard-wired router should not degrade upload or download speeds. (Perhaps the previous Cox representative had wireless-router issues on her mind.) Assuming Cox is correct, that means the ATA in my system is responsible for the speed problem. So, I called my VoIP provider, TeleBlend, and asked why my ATA should be degrading my speeds and was told it shouldn't. The representative said she'd neve
  4. My modem is a Motorola SURFboard Model SB5101. My VoIP provider is TeleBlend.
  5. With ATA in the Ethernet path: Download :: 6957 Kbps or 6.96 Mbps (849 kB/s) Upload :: 982 Kbps or 1 Mbps (120 kB/s) Other speed-testing software, such as Speakeasy, shows slighly higher download speed (about 7.5 Mbps) and much higher uploading speed (about 4.976 Mbps), which is hard to believe. Anyway, the big questions at the moment are these. Should a rounter seriously attenuate bandwidth from input to its various outputs? Can Cox configure a router to decrease bandwidth from input to its various outputs? Cox told me I would not get advertised download speeds if I used
  6. Cox recently increased upload and download speeds for my Internet service. Uploading changed from about 400 kbps (not sure what it was but 550 kbps was typically measured) to 768 kbps, and downloading changed from 7 Mbps to 9 Mbps. With my computer directly connected, I get more than the advertised speeds. Even Cox states my measured downloading speed to be 10 Mbps. Now, here comes the interesting part or one of them. When I connect my VoIP Analog Terminal Adaptor (aka Gizmo) into the system, my downloading speed remains the same as it was before Cox increased the speed, which runs around
  7. Although speeds reported by testmy.net are about the same as they were before the problem, they seldom are as fast as those reported by other online test sites or close to what testmy.net reports for my ISP, Cox. For example, testmy.net this morning showed Cox to be 7.2 Mbps down and my speed to be 5.7. However, Speakeasy routinely reports my download speed to be about 7.5 Mbps. Cox advertises 7 Mbps down with short bursts above that.
  8. Although I reported some days ago the speed test appeared to be fixed, it wasn't. However after the recent notification the repair has been completed or words to that effect, the speed test definitely seems to be its old self again. Thanks for the repair.
  9. Yes! In fact, the problem appears to be getting worse.
  10. My computer is using XP Pro with Internet Explorer 7, which is set to the Full Screen mode. Mostly, the full-screen mode works fine, but, occasionally, I log onto a web site where the full-screen mode doesn't work. If fact on some sites, the full-screen works sometimes and doesn't work other times. What keeps the full-screen mode from working occasionally?
  11. Before the new server was installed, testmy.net routinely reported my computer's download speed to be roughly 6.7 to 7.0 Mbps. Since the server's installation, my computer's download speeds are frequently reported to be much less than before. However, Speakeasy and Speedtest continue to report speeds above 7 Mbps. So, why is testmy.net frequently reporting speeds much lower than it did before the server change?
  12. Before the new server was installed, testmy.net routinely reported my computer's download speed to be roughly 6.7 to 7.0 Mbps. Since the server's installation, my computer's download speeds are frequently reported to be much less than before. However, Speakeasy and Speedtest continue to report speeds slightly above 7 Mbps. So, why is testmy.net frequently reporting speeds much lower than it did before the server change?
  13. This is an update to my post titled "Cox Downloading Speed and Security Suite". Enjoy! After several calls to Cox and two Cox technicians visiting my residence, my low, downloading speed problem appears to be solved. Calls to Cox did no good except to get technicians dispatched to my residence. The first technician agreed my downloading speed was dismal, put a pad on the cable input to my modem, and switched my cable connection to another source. I think the pad is an impedance-matching device, but neither technician could adequately explain its function. Nothing the first techni
  14. This is an update on my post titled "Cox Downloading Speed and Security Suite". Enjoy! After several calls to Cox and two Cox technicians visiting my residence, my low, downloading speed problem appears to be solved. Calls to Cox did no good except to get technicians dispatched to my residence. The first technician agreed my downloading speed was dismal, put a pad on the cable input to my modem, and switched my cable connection to another source. I think the pad is an impedance-matchng device, but neither technician could adequately explain its function. Nothing the first technic
  15. I moved into Cox territory in North San Diego County at the end of February 2007. At that time, my downloading speed typically ran about 8.2 Mbps, which I thought odd inasmuch as I'm only paying for the advertised 7 Mbps. Over the next month and a half, I sometimes saw speeds as high as 11.x Mbps. In recent weeks, my dowloading speed has dropped, on average, little by little to about 2.x Mbps. Occasionally, I've seen speeds as high as 6.x Mbps. I haven't called Cox yet about the low speed because, for some strange reason, I don't notice my web pages are loading any slower at 2.0 Mbps than
  16. Yes friends, TWC is out doing themselves today! TV and Internet services have been down this morning in my area of North San Diego County. In fact, I'm having to retype my post because my Internet service died before I could successfully post my last attempt at this message. I can log onto Road Runner now, but access to Web Mail is long and bumpy. However, my Microsoft Outlook linked to Road Runner e-mail service continues to work OK. Downloading speed continues to run about 400 Kbps or more below the speed it normally ran before TWC began operating Adelphia's network. I have
  17. TWC fiddled with their network yesterday in North San Diego County. My connection was briefly interrupted several times. When the smoke cleared, I was able to log onto Road Runner and access and log onto Web Mail from that web page. Likewise, I was able to log onto Web Mail using: http://webmail.adelphia.net/webedge/do/mail/folder/view My Microsoft Outlook, which is linked to my Road Runner e-mail account, continued to work properly as it had been. So, I guess all is well with the Road Runner web site and Web Mail at the moment. Hmmm, I wonder if the complaints about TWC posted
  18. Count your blessings. What is your neighborhood?
  19. I followed FallowEarth's and cak46's recommendations, and nothing worked. Essentially, my situation is the same. I can't log onto Road Runner. I can access Web Mail, but still get the same error message when I try to log on. Apparently, the software understands my ID and password because that's the only combination that produces the error message. If I put in an incorrect ID or password, the resulting error message indicates a wrong ID or password has been entered. I'm fairly certain TWC is at fault, and they admitted they were at fault a couple weeks ago. Apparently, nothing has been d
  20. So far as I can determine, Road Runner Web Mail is Adelphia's Web Mail with some Road Runner cosmetic changes. Currently, I can't access Road Runner using http://www.rr.com/flash. However, I can access Web Mail using http://webmail.adelphia.net/webedge/do/mail/folder/view. However after entering my user name and password, I get the following error message: There was a problem processing your last request. Please try again later. I contacted chat support a couple weeks ago and was told my issue is a known problem and would soon be fixed. Clearly, the problem remains, and a new one
  21. I don't know if this technique actually works, but it seemed to with Adelphia. Let me explain. When I first subscribed to Adelphia's 4-Mbps service (actually 3 Mbps initially), I got very low downloading speeds (around 5-700 Kbps). After many go arounds with Adelphia's people at two levels, I decided to reinstall Windows and a minimum of other software to determine if my computer was the problem. My downloading speed jumped to about 2000 Kbps. After confronting Adelphia again to prove my computer was clean of spyware etc, they still couldn't adequately explain my low speed. I heard a
  22. I live in northwestern San Diego County, and my Road Runner e-mail service has been down all morning. Live Chat is also not working. Downloading speed as mesured by testmy.net was 3.8 Mbps a few minutes ago. That speed is close to the advertised 4.0-Mbps speed. However, my downloading speed dropped from about 4.2-Mbps to anywhere from about 3.2- to 3.8 Mbps the day Time Warner began operating the old Adelphia net in this area. Of course, there was the on-and-off service, including e-mail problems, the first few days after the takeover I previously reported. So far, Time Warner Cable serv
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