jjpk

Get SBC/ATT Level II Support to Delete and Rebuild your 'Redback Profile' which is limiting the download to 3mb. On Elite the acceptable dl speed should be approx. in the range of 5mb. To get to Level II persist with Level 1's test, etc. and then ask to be transferred to LII. If Rebuilt correctly on the next reboot (dsl modem) instantly the speeds are fixed.